The River House

Over priced very slow service. Didn't have enough of what was ordered

Vegetarian options: Only 1 vege option

Parking: Location great

Kid-friendliness: Good but nothing for them to do

Lovely breakfast

Great Sunday lunch - food good, staff friendly & efficient, not silly price, large enough area to feel comfortable & unpressured. Will return ...

Had our family Xmas get together at the River House. Food was very good, service excellent and also very reasonable. Great location with cracking views.
Highly recommended.

I have to say I’ve been here quite a few times before for Sunday lunch and it’s been very good, the last time i went I was very disappointed and won’t be returning what you pay for what you get is definitely not worth it, a slither of beef although very nice was still starving after the Sunday lunch, otherwise the service is amazing and everything else just the amounts is not great

Called in Saturday morning for breakfast, waited about 45 minutes for 2 breakfasts, when they came, both were luke warm and the bean were cold with a skin over the top, bacon was over cooked, texture like a beer mat. Both returned, ad our money back.

Excellent Sunday lunch with generous portion sizes.

Lovely catch up with friends, had 3 course special it was good

gorgeous location for some outside drinks

Atmosphere is nice, probably be good for some chilled drinks

But we ordered food which took far too long to come out (40 mins for 2 ciabatta and fries), and when it did come out the bread was greasy, and the fries were the same

We didn't complain as we were in such a rush after the food taking forever

Staff were nice when we ordered

I wouldn't go back

Disappointed by the fact there is no local beers available

I like the river house, I've had a few meals in there.

Sometimes it's really loud in there which isn't a major issue, just something to note especially if you go on a peak Sunday service etc..

The food has always been generally been good.
They do reasonably priced offers on 2 or 3 courses too...

Last time I went the gravy was pure beef bouillon which was far to rich and kind of ruined my appetite..

That being said, I've had 4 or 5 roasts here now and they're always enjoyable.

Starters are small but tasty.
Desserts are really nice.

Service is decent, if not a little slow sometimes.

Worth a visit. Nice walks around the marina after too..

Way too expensive!!

I would not reccomend this establishment, poor quality ,poor service, and exceptionally rude and condescending management.

In responce to the owners reply..

Blackmail.... I did not attempt to blackmail you in any way. I pointed out that i had not left a review,despite being sworn at, having the wrong order given and poor food.Nor did I receive any CCTV footage, nor did I eat all of my meal, and yes I did complain about the pork on the day.

It's clear once again that you are missing the point. As you have from the very beginning.

Had I not been charged for the deposit for those that could not attend , I would have paid my bill and just never returned. I had no desire to berate you or your team in public.

But the facts are the facts. The food was not great and the service was poor. Had it been good food and fabulous service I wouldn't have chased for the deposit refund.

I believe that given the circumstances , I was quite right to do so.

Keep the £20  you clearly need it more than I. I just hope that at some point, you are able to take a step back and realise that this is not the way to make customers return to your establishment.

You are rude and clearly unable to take criticism,  or take into consideration the wider connotations of your behaviour.

I hope when you and your family next go out to eat, that you have a similar experience to ours. I wonder then if you would leave a positive review. I doubt it.... having been on the receiving end of your scaling tongue,  and witnessed your rudeness.

Have a prosporous week. ?

The River House was booked for a family birthday.
We were all Disappointed with the food,

My plate consisted of half of a very small bass filet, which was over cooked and layed on a bed of very salty couscous which could not be eaten.

The Pork Belly dish was very small and the pork was definitely not slow cooked.
The mashed potato looked and tasted like instant mash.

The chicken dish again was dry and over cooked, the mashed potato tasted like instant mash.

The service was ok, although the water we ordered for the table never arrived so one of our party had to go to the bar and ask for it.

The back room where we were sat was extremely loud from other diners,
this was definitely down to a lack any soft furnishings in the room to damper the noise and echos.
it was a difficult experience for my elderly relative as they couldn’t join in any of our conversations.
The noise levels were actually stressful so we decided to skip dessert, paid our bill and left.

I did mention to the male waiter about how loud it was, he said he often had trouble hearing the customers when ordering there food in this room.

In all a very disappointing birthday afternoon I wish we had gone somewhere else.

Ms C Millson