Ordered potatoes and it came back COLD in the middle. You’d think with the name and money I’m paying for they’d give me new or fresh potatoes but they didn’t, they just reheated the frozen potatoes. My French toast was the by far the worst and driest ive ever eaten. Not worth the money
Christine Walsh
Great choice of cakes and pastries. Bit expensive but nice for a treat.
Aye Mon Chit
Only one vegan cake, won’t be coming back
Helen Ari
I wish I could give them 0 ! Yesterday we went there with my husband, we were visiting that place every weekend and yesterday was terrible!!!! I ordered a matcha bubble tea and when they got Me there was a Fly ( mosquito) in my drink not minding all the dust on our plates And we politely called for the Manager and she came aggressively took up the drink before letting Me take pictures of it!!! And she was like we are sorry but we can’t refund you and we didn’t want any refund ourselves but the thing is they were very rude and disrespectful!!!!!! Never going to go there again. Everything else there is great, it is just that they are so rude and the place is not clean.
Mahad 5566
Went to EL&N in Birmingham, served by the lovely Jade. Delivered excellent customer service, was very polite and friendly.
Wiktoria Zapart
I’m not one to leave negative reviews, but I feel I need to save someone the trouble. I ordered a herbal tea expecting a warm, soothing drink, but it tasted like nothing—just boiling water. Worse, I had to wait far too long for a simple cup of tea. While the staff was nice, the service was completely disorganised, and the interior, though pleasant, seemed a bit unkempt.
Honestly, I would’ve been better off grabbing a tea sachet from Sainsbury’s and asking for hot water. For something so tasteless and overpriced, one word sums it up: incompetence. I can’t believe I spent my money there.
Daniela Calderón Ardila
JADE WAS A GREAT
Isha Abdin
Our server Jade gave exceptional service. He was attentive, kind and welcoming. Made our experience here amazing and warm.
Jashandeep Chahal
what a bad service….noy many vegetarian options
Constance Pang
Style over substance. Look closer you will see fruit flies on strawberries and cakes ?? absolutely disgusting. Not to mention at the time writing this review, the cafe is still waiting for their food hygiene inspection. Doubt it will be a 5 out of 5 though!
Ate here today, Jade was an absolute hero! Couldn’t have asked for better service, he catered to our every need!
NSJ
This place is usually extremely busy with long queues, but I was pleasantly surprised to walk straight in today!
I enjoyed a delicious shakshuka from their all day brunch menu, along with great coffee!
Great selection on the menu to suit everyone! I have previously tried out other meals and they have not failed to impress with taste, quality and presentation. Might be a bit pricey, but worth it.
The service was also great! Friendly, welcoming and efficient staff.
I highly recommend a visit.
Steve Allen
Awful visit today after queuing outside for a table . Food is over priced and of poor quality served by staff dressed in various shades of Sports Directs finest .
Cold bacon and hard eggs for £13 ??
At no point did anyone ask how the food was and was also served to us by a surly serving person who didn’t even grunt .
Then on top of all this you have to pay a £3.50 service charge when food is ordered on a table tablet system .
Shocking !
Chantal Williams
Amazing food. Delicious and good value. And all Halal. The chicken focaccia was so good and the Bruce chocolate cake
Alice Boglione
Lovely service, thanks Jade! Victoria sponge absolutely recommended ❤️
Ordered potatoes and it came back COLD in the middle. You’d think with the name and money I’m paying for they’d give me new or fresh potatoes but they didn’t, they just reheated the frozen potatoes. My French toast was the by far the worst and driest ive ever eaten. Not worth the money
Great choice of cakes and pastries. Bit expensive but nice for a treat.
Only one vegan cake, won’t be coming back
I wish I could give them 0 !
Yesterday we went there with my husband, we were visiting that place every weekend and yesterday was terrible!!!! I ordered a matcha bubble tea and when they got Me there was a Fly ( mosquito) in my drink not minding all the dust on our plates
And we politely called for the Manager and she came aggressively took up the drink before letting Me take pictures of it!!! And she was like we are sorry but we can’t refund you and we didn’t want any refund ourselves but the thing is they were very rude and disrespectful!!!!!!
Never going to go there again.
Everything else there is great, it is just that they are so rude and the place is not clean.
Went to EL&N in Birmingham, served by the lovely Jade. Delivered excellent customer service, was very polite and friendly.
I’m not one to leave negative reviews, but I feel I need to save someone the trouble. I ordered a herbal tea expecting a warm, soothing drink, but it tasted like nothing—just boiling water. Worse, I had to wait far too long for a simple cup of tea. While the staff was nice, the service was completely disorganised, and the interior, though pleasant, seemed a bit unkempt.
Honestly, I would’ve been better off grabbing a tea sachet from Sainsbury’s and asking for hot water. For something so tasteless and overpriced, one word sums it up: incompetence. I can’t believe I spent my money there.
JADE WAS A GREAT
Our server Jade gave exceptional service. He was attentive, kind and welcoming. Made our experience here amazing and warm.
what a bad service….noy many vegetarian options
Style over substance. Look closer you will see fruit flies on strawberries and cakes ?? absolutely disgusting. Not to mention at the time writing this review, the cafe is still waiting for their food hygiene inspection. Doubt it will be a 5 out of 5 though!
Restaurantji Recommends
Ate here today, Jade was an absolute hero! Couldn’t have asked for better service, he catered to our every need!
This place is usually extremely busy with long queues, but I was pleasantly surprised to walk straight in today!
I enjoyed a delicious shakshuka from their all day brunch menu, along with great coffee!
Great selection on the menu to suit everyone! I have previously tried out other meals and they have not failed to impress with taste, quality and presentation. Might be a bit pricey, but worth it.
The service was also great! Friendly, welcoming and efficient staff.
I highly recommend a visit.
Awful visit today after queuing outside for a table .
Food is over priced and of poor quality served by staff dressed in various shades of Sports Directs finest .
Cold bacon and hard eggs for £13 ??
At no point did anyone ask how the food was and was also served to us by a surly serving person who didn’t even grunt .
Then on top of all this you have to pay a £3.50 service charge when food is ordered on a table tablet system .
Shocking !
Amazing food. Delicious and good value. And all
Halal. The chicken focaccia was so good and the Bruce chocolate cake
Lovely service, thanks Jade!
Victoria sponge absolutely recommended ❤️