Seriously! triple cheese burger! Did you roll the meat with a rolling pin! One of my own beefburgers would have been bigger than your 3 burgers. Disappointed is an understatement. Also luke warm.
Tony Prosser
Delivered breakfast meals . Driver was very nice but food rubbish . Food covered dripping in grease . Both hot chocolate and coffees were only half a cup . Very
jeevsey
When order was delivered the drinks where half empty. There was no spillage in bag so must of left restaurant like this. The complaint procedure is terrible you get sent in circles until you give up. If you order directly on mcdonalds app the store should take responsibility and. It blame the uber drivers .
james read
Good food warm and table service quick always happy with this mc Donald’s ??
Lan Mak
Waited in drive thru 30mins, traffic abysmal with no escape route. Food was unsurprisingly not great once we finally got through. Then joined traffic again. They need to sort out the bottlenecks in their road layout.
Plum Duff
Seem unable to deliver correctly 3 times now delivery didn't arrive and no they won't refund their error. Disgraceful be warned the delivery service is not to be
ester n
I accidentally dropped my purse inside the McDonalds shop , whilst waiting by the counter. Left the shop hurriedly with my ordered food as in a rush and did not notice that I have lost my purse until I got home. I went back so very worried but hoping someone found it and brought it to the management, lo and behold, they have it, handed it back to me with all cards and cash still inside. Im soo grateful and relieved, thankful to the staff and manager of such busy shift around 4pm today 22/12/23…My strong faith in humanity and to the wonderful person who picked up my purse and handed it to the counter many thank yous. May you be blessed forevermore! Many Thank yous to the kind person and to McDonalds Dunstable! Merry Christmas?
Mechelle
Twice I have visited and twice the order was wrong. Now I get they are busy but the staff one in particular was very hostile. If you can chalk up missing items visit.
jake guymer
I do not understand what’s so hard about putting food in a bag. We ordered and were missing the main elements of the order. They missed the cheese in the big and cheesy burger as shown in the picture and missed a quarter pounder. We waited longer than usual for the food but it was quiet.
Pawel Jaremek
Ordered 2 double cheeseburgerAnd 2 medium friesCheeseburgers very good and hotBut? Fries dried old and coldAnd much smaller portions then beforeNot happy todayOrdered a lot beforeBut not any more
I am writing to bring to your attention a highly distressing incident that occurred at your establishment on 4th of December 2023, at LU5 4RU. The behavior exhibited by the manager was not only shockingly rude but also completely unacceptable.Despite being a loyal customer, I was appalled by the utter lack of professionalism displayed.The manager demonstrated a blatant disregard for customer service standards and treated me with a level of disrespect that I find utterly intolerable.I insist on a thorough investigation into this matter and prompt action to address what can only be described as an appalling lapse in managerial conduct. Such behavior is not only damaging to McDonald's reputation but is also a blatant violation of the trust customers place in your brand.
Chris Edwards
We were there to collect an order placed on the app on 25/11/23 @ around 19.00.For every order that came out to the restaurant or to be collected, at LEAST 2 went to the delivery drivers. Long queues resulted. Not a good situation, and a balance that needs to be addressed asap.
Mohammadreza Zamani
I am writing to express my disappointment and frustration regarding a recent incident at one of your locations. On Monday, 4th of December 2023 at LU5 4RU I encountered a situation that has compelled me to bring it to your attentiThe manager exhibited a level of rudeness and disrespect that I did not expect from a reputable establishment like McDonald's. Despite my efforts to address my concerns politely, I was met with dismissive and unprofessional behavior.
Samantha Ingham
A quarter pounder with cheese meal. Took ages for it to come. By the time it did, it was cold, burnt, put together by someone with their eyes shut. It was also very salty. The same with the fries. Won't go
Mr & Mrs D
The food is always good here. Great coffee and very helpful staff. However, none of this detracts from the fact that the Tories have broken everything.Rishi Sunak hasIn the last 12 months he’s brought in an anti strike law to rob millions of workers of their right to strikeNew laws will strip back our right to protest & limit our rights to judicial reviewThe elections Act will lock millions of people out of the electoral process - a blatant act of voter suppression by the Government.Broken the NHS.Broken the education system.Broken the criminal justice system.Brexit has made everything worse(still not fully implemented).Relentless lying.Lied about meat tax.Lied about seven bins.Taken a wrecking ball to HS2.Dirty rivers and dirty seas.Backsliding on Net Zero.End a war a war on motorists that doesn't exist.Desperate to win the next GE by any means and damage/destroy our democracy.They are fascists.Interested only in divisive politics.Vote Labour or LibDems.
Seriously! triple cheese burger! Did you roll the meat with a rolling pin! One of my own beefburgers would have been bigger than your 3 burgers. Disappointed is an understatement. Also luke warm.
Delivered breakfast meals . Driver was very nice but food rubbish . Food covered dripping in grease . Both hot chocolate and coffees were only half a cup . Very
When order was delivered the drinks where half empty. There was no spillage in bag so must of left restaurant like this. The complaint procedure is terrible you get sent in circles until you give up. If you order directly on mcdonalds app the store should take responsibility and. It blame the uber drivers .
Good food warm and table service quick always happy with this mc Donald’s ??
Waited in drive thru 30mins, traffic abysmal with no escape route. Food was unsurprisingly not great once we finally got through. Then joined traffic again. They need to sort out the bottlenecks in their road layout.
Seem unable to deliver correctly 3 times now delivery didn't arrive and no they won't refund their error. Disgraceful be warned the delivery service is not to be
I accidentally dropped my purse inside the McDonalds shop , whilst waiting by the counter. Left the shop hurriedly with my ordered food as in a rush and did not notice that I have lost my purse until I got home. I went back so very worried but hoping someone found it and brought it to the management, lo and behold, they have it, handed it back to me with all cards and cash still inside. Im soo grateful and relieved, thankful to the staff and manager of such busy shift around 4pm today 22/12/23…My strong faith in humanity and to the wonderful person who picked up my purse and handed it to the counter many thank yous. May you be blessed forevermore! Many Thank yous to the kind person and to McDonalds Dunstable! Merry Christmas?
Twice I have visited and twice the order was wrong. Now I get they are busy but the staff one in particular was very hostile. If you can chalk up missing items visit.
I do not understand what’s so hard about putting food in a bag. We ordered and were missing the main elements of the order. They missed the cheese in the big and cheesy burger as shown in the picture and missed a quarter pounder. We waited longer than usual for the food but it was quiet.
Ordered 2 double cheeseburgerAnd 2 medium friesCheeseburgers very good and hotBut? Fries dried old and coldAnd much smaller portions then beforeNot happy todayOrdered a lot beforeBut not any more
Restaurantji Recommends
I am writing to bring to your attention a highly distressing incident that occurred at your establishment on 4th of December 2023, at LU5 4RU. The behavior exhibited by the manager was not only shockingly rude but also completely unacceptable.Despite being a loyal customer, I was appalled by the utter lack of professionalism displayed.The manager demonstrated a blatant disregard for customer service standards and treated me with a level of disrespect that I find utterly intolerable.I insist on a thorough investigation into this matter and prompt action to address what can only be described as an appalling lapse in managerial conduct. Such behavior is not only damaging to McDonald's reputation but is also a blatant violation of the trust customers place in your brand.
We were there to collect an order placed on the app on 25/11/23 @ around 19.00.For every order that came out to the restaurant or to be collected, at LEAST 2 went to the delivery drivers. Long queues resulted. Not a good situation, and a balance that needs to be addressed asap.
I am writing to express my disappointment and frustration regarding a recent incident at one of your locations. On Monday, 4th of December 2023 at LU5 4RU I encountered a situation that has compelled me to bring it to your attentiThe manager exhibited a level of rudeness and disrespect that I did not expect from a reputable establishment like McDonald's. Despite my efforts to address my concerns politely, I was met with dismissive and unprofessional behavior.
A quarter pounder with cheese meal. Took ages for it to come. By the time it did, it was cold, burnt, put together by someone with their eyes shut. It was also very salty. The same with the fries. Won't go
The food is always good here. Great coffee and very helpful staff. However, none of this detracts from the fact that the Tories have broken everything.Rishi Sunak hasIn the last 12 months he’s brought in an anti strike law to rob millions of workers of their right to strikeNew laws will strip back our right to protest & limit our rights to judicial reviewThe elections Act will lock millions of people out of the electoral process - a blatant act of voter suppression by the Government.Broken the NHS.Broken the education system.Broken the criminal justice system.Brexit has made everything worse(still not fully implemented).Relentless lying.Lied about meat tax.Lied about seven bins.Taken a wrecking ball to HS2.Dirty rivers and dirty seas.Backsliding on Net Zero.End a war a war on motorists that doesn't exist.Desperate to win the next GE by any means and damage/destroy our democracy.They are fascists.Interested only in divisive politics.Vote Labour or LibDems.