I don’t normally write bad reviews, as I also work in hospitality myself, but today it was just…When I was ready to order, there were 4 people just chilling, laughing and speaking loud, and then the person that I assume is the manager, came to take my order.Appalling service coming from the girl that is possibly the manager, wavy hair.No eye contact, no “thank you, enjoy”, nothing!It actually made me feel uncomfortable.I know how hospitality can be exhausting, but people have to understand that their attitude has a HUGE impact on guests.Of course this didn’t ruin my meal, but a welcoming attitude would’ve, definitely, made the difference.When people are chosen to assume a higher position, it’s because the employer sees in them the potential for the site/company to develop.It’s because they have a positive attitude.
Molen Grow
Enjoyed the delicious crepes, but the use of such thin paper underneath posed an issue. While cutting, shreds of paper ended up on my crepe, which was a questionable choice.However, the service experience was subpar. It was around 14:00 on a Monday. The guy serving just dropped the crepe tray on my table and walked away, I would slightly understand if they were too busy but we were the only ones sitting there, maybe a “heroes you're crepe enjoy” would be nice. Despite sitting with my partner, we were given no cutlery. After asking staff member. They gave us one knife and fork after requesting utensils. It's a basic expectation to provide enough cutlery for the number of people present.
Noah Lopez Cuenca
Good fast food place if you’re waiting in the airport. The waitress was very friendly and the food was great, the wiltshire ham and cheese especially.
Nim Gohil
Just had a supergreen vegan crepe here... it was delicious ? thank you for a great service. Just what we needed before our flight ✈️Vegetarian options: Good veg option's too
Adrianna S
Quality of crêpe not very great, dirty tables,dirty floor , horrible impression, I do not recommend
AnuKaur1
Whilst at the airport I fancied something sweet and didn't feel the donut option was value for money but came across this. I was told the one I wanted with strawberries and bananas wasn't available so I ordered a different one and asked for strawberries and bananas and they were able to do it which made no sense but it worked out for me. The service was good and whilst the place is small every table was full. I enjoyed my crepe and would recommend trying here.
mariusz stepka
I was waiting in Big Smoke for breakfast 20 min….. first 10 to be find by staff (4 of us) then in front of me I saw my refugee place ?? crepeaffaire - ask the staff how long I should wait for my order ? 5 min only she respond. And food was 10/10 and I wait only 4 min. Highly recommendParking: Super service
Chloe Sweet
I had the strawberries & Nutella crepe which was delicious. Very fresh , and the service was lovely. Got served by a lady called Sally. Felt very welcomed and will defo return on my next flight:)
Ozair Zamir
Came here upon waiting my 6am flight, the staff were extremely welcoming and friendly, the food was amazing for breakfast. They had a great selection of gluten free options, couldn't have asked for better service!! :)
Sylvia Michaeel
Friendly, warm staff that were so welcoming, and amazing crepes!!! My husband and I shared an eggs benedict one and then a love you lotus one. Both were top class ?? ❤️. Highly recommend.
Only three customers but a 35min wait for a crepe; same as on my last week's visit. Why? The food is good but the place lacks a manager. Serving a crepe should be a brisk.
Charlotte Brown
Amazing crepes! Lovely service! Perfect for a quick filling and tasty bite to eat before a flight - thank you Sally and the crepe affaire team :)
Mania
Having breakfast was a total delight. Never had this good buckwheat crapes - yum!Number 1 to go to for meal at the airport.
Yusuf Varli
The staff was very polite and helpful even though there was only 2 of them .My wife had a super vegan crepe and I had the breakfast crepe both we freshly made I would recommend coming here at 4am .
Aleksandra Błaszczak
I ordered the gluten-free eggs royale and got a pancake with scrambled eggs (with cheese and onion) inside. The food was tasteless except salmonIt shouldn't be called eggs royale
I don’t normally write bad reviews, as I also work in hospitality myself, but today it was just…When I was ready to order, there were 4 people just chilling, laughing and speaking loud, and then the person that I assume is the manager, came to take my order.Appalling service coming from the girl that is possibly the manager, wavy hair.No eye contact, no “thank you, enjoy”, nothing!It actually made me feel uncomfortable.I know how hospitality can be exhausting, but people have to understand that their attitude has a HUGE impact on guests.Of course this didn’t ruin my meal, but a welcoming attitude would’ve, definitely, made the difference.When people are chosen to assume a higher position, it’s because the employer sees in them the potential for the site/company to develop.It’s because they have a positive attitude.
Enjoyed the delicious crepes, but the use of such thin paper underneath posed an issue. While cutting, shreds of paper ended up on my crepe, which was a questionable choice.However, the service experience was subpar. It was around 14:00 on a Monday. The guy serving just dropped the crepe tray on my table and walked away, I would slightly understand if they were too busy but we were the only ones sitting there, maybe a “heroes you're crepe enjoy” would be nice. Despite sitting with my partner, we were given no cutlery. After asking staff member. They gave us one knife and fork after requesting utensils. It's a basic expectation to provide enough cutlery for the number of people present.
Good fast food place if you’re waiting in the airport. The waitress was very friendly and the food was great, the wiltshire ham and cheese especially.
Just had a supergreen vegan crepe here... it was delicious ? thank you for a great service. Just what we needed before our flight ✈️Vegetarian options: Good veg option's too
Quality of crêpe not very great, dirty tables,dirty floor , horrible impression, I do not recommend
Whilst at the airport I fancied something sweet and didn't feel the donut option was value for money but came across this. I was told the one I wanted with strawberries and bananas wasn't available so I ordered a different one and asked for strawberries and bananas and they were able to do it which made no sense but it worked out for me. The service was good and whilst the place is small every table was full. I enjoyed my crepe and would recommend trying here.
I was waiting in Big Smoke for breakfast 20 min….. first 10 to be find by staff (4 of us) then in front of me I saw my refugee place ?? crepeaffaire - ask the staff how long I should wait for my order ? 5 min only she respond. And food was 10/10 and I wait only 4 min. Highly recommendParking: Super service
I had the strawberries & Nutella crepe which was delicious. Very fresh , and the service was lovely. Got served by a lady called Sally. Felt very welcomed and will defo return on my next flight:)
Came here upon waiting my 6am flight, the staff were extremely welcoming and friendly, the food was amazing for breakfast. They had a great selection of gluten free options, couldn't have asked for better service!! :)
Friendly, warm staff that were so welcoming, and amazing crepes!!! My husband and I shared an eggs benedict one and then a love you lotus one. Both were top class ?? ❤️. Highly recommend.
Restaurantji Recommends
Only three customers but a 35min wait for a crepe; same as on my last week's visit. Why? The food is good but the place lacks a manager. Serving a crepe should be a brisk.
Amazing crepes! Lovely service! Perfect for a quick filling and tasty bite to eat before a flight - thank you Sally and the crepe affaire team :)
Having breakfast was a total delight. Never had this good buckwheat crapes - yum!Number 1 to go to for meal at the airport.
The staff was very polite and helpful even though there was only 2 of them .My wife had a super vegan crepe and I had the breakfast crepe both we freshly made I would recommend coming here at 4am .
I ordered the gluten-free eggs royale and got a pancake with scrambled eggs (with cheese and onion) inside. The food was tasteless except salmonIt shouldn't be called eggs royale