Very bad service, ordered on uber eats a chicken adana meal, it was meant to come with a drink, bread, sauces , salad but it didnt come with that. I tried calling then and they dont pick up….This place must be a joke. The bread, sauces and drink came 1 hour 30 minutes later, with a burst drink all over , and the container was half opened not sealed properly !! VERY BAD PRESENTATION , could be better tbh. NEVER ORDERING AGAIN FROM THIS PLACE.
meloneee
I ordered through Ubereats from them. Half of the order is missing. Main course is rubbish because salad, caciki, sauces are missing, drinks are missing. I'm unable to put up a wrap roll. I have been calling the restaurant for 1 hour!! They dont care picking up phones at all. Phone is ringing freely. By this time chips is cold and rubbish too. It is impossible to call the delivery man too, and also Ubereats. If they don't return my money for the main meals I go to citizen advice, 100%. It was a fault to order from them, and they failed our night.
harlan logan
Awful food stay away from this place, terrible service - salmonella haven
Leanne Bayliss
Order the mixed shawarma meal.. arrived over cooked, more like burnt ends with more resemblance to beef jerky, except beef jerky isn't as dry! Couldnt even tell what mest it was meant to be. So disappointed, it also arrived cold. Now having issues with ubereats to get a refund. Avoid. This restaurant used to be lovely, not sure whats happened.
Michael Hamill
These people are nasty I called up to make a complaint and the basically threatening me saying I'm lying stay away from this so called takeaway
Bobăila Florin
i don't resive all menu for what i pay. it is a offer, 1+1. but i resive only one.
Amatullah Salmon
Was supposed to get a Shawarma Wrap. I don't know what this is supposed to be but coming from Egypt, this is NOT IT! No onions, peppers, seasoning. Looks like boiled chicken with a few pieces of raw onion flung on top. Also just gave a piece of pizza. It should be proper naan or aysh style bread. Not this.
Assia Lagmara
Worst ever don't order, they got options with deals on the Uber eats website buy 1 get 1 free but they don't send you the free platter and when you call them they say you need to chose whether you want the free deal why do you get a deal if you don't want it!!! Very tricky in ripping people off, the portions are super small half a chicken platter contains like 2 chicken strips worth of chicken and a little bit of rice maybe 3 table spoons max soo bad
Kan Kol
Starting with the positives, I got it delivered and it was on time. I was happy to see that the portion was good and food wasn't expired.The problem was the food was Luke warm and dry - mixed Adana meal - chips were cooked maybe a few hours prior (not fresh at all), the chicken and meat were Dry too. So everything seems to be made hours prior and it wasn't fresh at all.Couldn't finish it and sauce wasn't enough with it being dry unfortunately.Hope fresher food is made next time, if that takes an extra 30 minutes that's fine.
Armando Shametaj
Ordered the lamb chops meal and it looks and smells awfull. The lamb isn’t cooked and had a terrible taste and smell . The chips and rice were very bad too .my house is all smelly now omg very very bad ????????????
Last night we take away the food from this restaurant… old food which they reheat, no taste, no presentation. Overall pathetic food and bad idea to eat from this place.
M M
This was so bad, if I could give minus star I would. chicken shawarma was so bland and white. No flavour at all. Poor!
bipin john
I ordered from Istanbul grill 3 times via Uber eats and all 3 times I had Diarrhea. The previous 2 orders i blamed myself for consuming something else but now its confirmed that its the food from this restaurant. Please please restrain ordering from Istanbull Grill
mashudgokuahmed
Ordered food on uber .buy 1 get 1 free deal.on Friday night.ordered mixed swarma meal. And drink. Which includes 2 meals foe one deal. Driver was quick and superb.but only got 1 meal. And it was stone cold.felt like yesterday's meat.dry cold no flavour.phoned the restaurant but manager said no deals on uber.that they changed it. Which on plain sight all deals were on uber still as buy 1 get one free.the manager was rude and non negotiable. Will never go back to restaurant or deliver food from there.
145sherinr
Ordered Shawarma chicken and chips through Uber eats app. As soon as I opened the box there was fishy smell wafted on my face. The colour of the chicken was greenish grey and really old chicken reheated. Ruined the whole dinner and wasted good amount of money. Complained to uber eats but they just ignored our complaint.
Very bad service, ordered on uber eats a chicken adana meal, it was meant to come with a drink, bread, sauces , salad but it didnt come with that. I tried calling then and they dont pick up….This place must be a joke. The bread, sauces and drink came 1 hour 30 minutes later, with a burst drink all over , and the container was half opened not sealed properly !! VERY BAD PRESENTATION , could be better tbh. NEVER ORDERING AGAIN FROM THIS PLACE.
I ordered through Ubereats from them. Half of the order is missing. Main course is rubbish because salad, caciki, sauces are missing, drinks are missing. I'm unable to put up a wrap roll. I have been calling the restaurant for 1 hour!! They dont care picking up phones at all. Phone is ringing freely. By this time chips is cold and rubbish too. It is impossible to call the delivery man too, and also Ubereats. If they don't return my money for the main meals I go to citizen advice, 100%. It was a fault to order from them, and they failed our night.
Awful food stay away from this place, terrible service - salmonella haven
Order the mixed shawarma meal.. arrived over cooked, more like burnt ends with more resemblance to beef jerky, except beef jerky isn't as dry! Couldnt even tell what mest it was meant to be. So disappointed, it also arrived cold. Now having issues with ubereats to get a refund. Avoid. This restaurant used to be lovely, not sure whats happened.
These people are nasty I called up to make a complaint and the basically threatening me saying I'm lying stay away from this so called takeaway
i don't resive all menu for what i pay. it is a offer, 1+1. but i resive only one.
Was supposed to get a Shawarma Wrap. I don't know what this is supposed to be but coming from Egypt, this is NOT IT! No onions, peppers, seasoning. Looks like boiled chicken with a few pieces of raw onion flung on top. Also just gave a piece of pizza. It should be proper naan or aysh style bread. Not this.
Worst ever don't order, they got options with deals on the Uber eats website buy 1 get 1 free but they don't send you the free platter and when you call them they say you need to chose whether you want the free deal why do you get a deal if you don't want it!!! Very tricky in ripping people off, the portions are super small half a chicken platter contains like 2 chicken strips worth of chicken and a little bit of rice maybe 3 table spoons max soo bad
Starting with the positives, I got it delivered and it was on time. I was happy to see that the portion was good and food wasn't expired.The problem was the food was Luke warm and dry - mixed Adana meal - chips were cooked maybe a few hours prior (not fresh at all), the chicken and meat were Dry too. So everything seems to be made hours prior and it wasn't fresh at all.Couldn't finish it and sauce wasn't enough with it being dry unfortunately.Hope fresher food is made next time, if that takes an extra 30 minutes that's fine.
Ordered the lamb chops meal and it looks and smells awfull. The lamb isn’t cooked and had a terrible taste and smell . The chips and rice were very bad too .my house is all smelly now omg very very bad ????????????
Restaurantji Recommends
Last night we take away the food from this restaurant… old food which they reheat, no taste, no presentation. Overall pathetic food and bad idea to eat from this place.
This was so bad, if I could give minus star I would. chicken shawarma was so bland and white. No flavour at all. Poor!
I ordered from Istanbul grill 3 times via Uber eats and all 3 times I had Diarrhea. The previous 2 orders i blamed myself for consuming something else but now its confirmed that its the food from this restaurant. Please please restrain ordering from Istanbull Grill
Ordered food on uber .buy 1 get 1 free deal.on Friday night.ordered mixed swarma meal. And drink. Which includes 2 meals foe one deal. Driver was quick and superb.but only got 1 meal. And it was stone cold.felt like yesterday's meat.dry cold no flavour.phoned the restaurant but manager said no deals on uber.that they changed it. Which on plain sight all deals were on uber still as buy 1 get one free.the manager was rude and non negotiable. Will never go back to restaurant or deliver food from there.
Ordered Shawarma chicken and chips through Uber eats app. As soon as I opened the box there was fishy smell wafted on my face. The colour of the chicken was greenish grey and really old chicken reheated. Ruined the whole dinner and wasted good amount of money. Complained to uber eats but they just ignored our complaint.