Stopped in for a very late lunch. Staff happily seated us on the proviso we ordered within 5 minutes before the kitchen closed. Grateful we were accommodated we ordered 3 burgers \\u0026 chips and 1 fish and chips.\\nThe food was prompt and hot, and the staff did everything to make our visit a pleasant experience.\\nOverall, if you're looking for \\\"pub grub\\\" or something quick to eat, then the Fancott is your place.\\nWe only visited on a late weekday lunchtime. Therefore, we can not comment on evening or Sunday meals.
darkone70
Staff were friendly and efficient. Good choice on lunch menu. Ordered drinks that were quick to be brought to the table. Food was freshly cooked and plenty of it. Good pub. The only thing that spolit it was 4 ladies who did nothing but moan about the place as soon as they arrived. The young waitress handled it very well ?
Dave W
We were a group of 12 ex-colleagues. We were made to feel very welcome. Food and service was very good. Prices reasonable.
H N
A party of 5 ladies Waitresses lovely Decor nice Food very poor Starters were great home made soup etc Main meals under cooked Home made pies the chicken appeared under cooked pastry rock hard not fresh The veg was my fresh n one ate it just a soggy mess of heated up green veg The chicken meal was good , Coleslaw sour Sweets nice enough , mine was free due to the pie situation Did have a great Sunday lunch in the summer Didn’t have a few dishes on the menu State they are between menus and winter menu will b out soon Only a couple of tables to serve the place was empty Put us off for a while , may try again in a few months
Graham Carthew
Lovely country pub run by a very warm, friendly and competent landlord. Food was good at a realistic price. Spent a very nice evening here. What more can you ask for!
A1671FTemmal
We came as a family 4 for dinner on a Friday night. We booked last minute and asked if we could book for 7/7:30pm. The lady on the phone stated that they were going to be very busy but could squeeze us in at 7. However, we were there until 10pm and only saw 2 other tables the whole evening. We were the last table to leave the restaurant and considering it was a Friday evening it was not busy. The quality of service and the food was very poor. To order drinks and food the service was very slow considering how empty the restaurant was. A member of my family had ordered a steak and asked for no tomato. Instead it came with tomatoes and no mushrooms. We were told this was miss communication and this was quickly rectified and we’re brought out the mushrooms. We also asked for salt and pepper which we had to ask for 3 times before getting any. Once my family member started to eat the steak it was very undercooked. They had requested it to be cooked medium and it came out rare with blood dripping from it. The steak was full of gristle and couldn’t even be cut with the steak knife. We highlighted this to a waitress and she then tried to cut it and was also unable to. She then took it away and said she’d get it taken off the bill. Considering the rest of the family had nearly finished they didn’t want another meal brought out. The rest of us enjoyed our meals, we also had deserts and coffees. They did make another mistake and brought out the incorrect desert but we only had to wait a few moments for them to bring out the right one. When it came to paying the bill we noticed the steak was still on it. We asked the waitress if it could be discounted or taken off as we were not happy to pay the full price for what we received. Soon after, what I can only assume was the manager, came over. She was very rude. She said ‘so what was wrong with the steak then’ we explained what had happened and were confused as to why the waitress who dealt with this didn’t make anyone aware. It was then taken off the bill. We waited about half hour for them to bring the card machine over. In the end we had to go up to the bar to pay. As the waitress typed in the amount to the card machine a 10% tip was added on. The lady did not ask if we wanted to add a tip. When we explained we weren’t going to pay this, she questioned ‘oh why not?’. I find it bizarre that we were ‘expected’ to pay it and that it was added on without it being on the receipt. We won’t be returning. This is a shame as we have been multiple times and have seen it go downhill over the years. The service needs a lot of improvements.
sheila Fitzgerald
Haven’t been there for a while and was not disappointed staff were friendly and lovely garden looks absolutely fabulous it’s one of our favourite places to go too. Had tuna and mayonnaise roll was lovely just one tiny little critique is that the roll seemed like it was a day or two old wasn’t the greatest but overall would Defoe give it 4 stars. Just one tiny little thing they used to have tuna melt on the menu was lovely now they no longer do it? wish they would bring it back lolParking: Never had a problem with parking here
James F
Unfortunately from the moment of arrival the reception from the restaurant supervisor Laura, was very poor. No enthusiasm towards guests, or the dining experience. The restaurant was quiet for a Monday evening, we chose Monday as we knew that it used to be quieter than the weekend as it would be busy there was only us a party of 6 and 2 to 3 tables with parties no bigger than 4 so approximately 10 dinners that evening. Our starters where bought out and some were fine some where not, the soup was especially thick, even thou it was marked up as chunky veg expecting larger cuts of vegetables not thick and stoggy paste. The mains were the same again, I think one meal was hot, we sent back the gammon who was challenged by Laura stating they had just been plated up. The 2 chicken dishes were also sent back due to cold potatoes and after the return the French fries were hot probably after a meeting with the frier and the chicken was also hot properly after a spin round the microwave as it was as dry as could be and were not finished also the fish and chips where quiet tasteless cod if that's what was served or river cobbler described as cod. We stressed out remakes the Mia who was extremely concerned and plesent and professional manor, in her role which she far exceeds. A complementary round of deserts was offered and received thankfully. Myself and my wife have been the hospitality industries for some 25 years in and around the home counties and most major cities, and the food served tonight with such a little amount of customers was below sub standard. Alot has changed at the fancott over the last 8 years it used to be our place to go as the food and meat was of brilliant quality and standards were amazing. We keep trying to visit to see any improvements but Frankly continues to go downhill. Probably be our last visit tonight untill we hear of improvements in the near future. The male toilets used to signs of vandalism and the hand driers didn't work and no tissues to dry your hand, Such a shame..
Scenic19113757578
Ordered the seabass which was nicely prepared but both the potatoes and the Chorizo were raw and undercooked When asked if we could get these two ingredients cooked up on a plate as requested by myself and my friend, it was heated up but not to a very good standard. Have not felt well today as a result of this and it’s a shame as we are very unhappy about this experience
387dannic
We've been here a good few times now, very dog friendly for our girl Luna and they always make a fuss of my daughter too. Food is always great, fantastic service, staff always very friendly and accommodating. Can't fault Rich and his team, will be back soon
What an amazing Pub. Great atmosphere. Lovely people (that's you Laura, Rich and Ethan). Nice beer. Skinny fries. What's not to like.Oh and there's a model railway!!!!Kid-friendliness: Fab place to bring the kids.
Yvonne Montford
Booked a slot for 2pm 4/30pm arrived on time and was seated tables for 6 had to ask for the table to be cleaned the floor had food on it pointed this out to the waitress who said she didn't understand as no-one had sat there since the night before .We then asked for the dessert menu the waitress went to fetch one and came back and said the kitchen was closed. none of our party was aware of this had we been informed that it would be when we arrived,then asked if we could speak to the manager who said the price would be reflected in invoice.But on receiving the invoice it was not. was a special birthday treat found it very upsetting and in the meantime the manager was not available
Scenic37547194917
40 Wedding Anniversary what a fab evening all the pub staff were fab nothing was too much trouble for them, Charlet when out of her way to look after us Ron Rose Stanbridge.
Jen Hymus
Lovely atmosphere. Came here with extended family to recreate a photo on the train we had when we were kids. Staff were very accommodating and the atmosphere was lovely. Food was somewhat lacking, but still edible.
Helen Judkins
Really disappointing meals we hadn't been here for sometime the food was mediocre.Pie of the day too much sauce very little substance, seasonal vegetables were frozen garden peas! the mash had a skin on it.Half chicken was dry and had a tiny pot of coleslaw, no garnish it looked very unattractive.Children's meals were poor quality chicken nuggets and fishfingers. I did ask if ice cream or a drink was included for children which is usual in the majority of restaurants but was told no ( I think you need to reconsider this) The staff were really pleasant and helpful with finding a highchair.We paid £71 for three meals and two childrens meals plus three drinks normally I would happily pay this but I really felt this meal was not worth this due to the above sadly I wouldn't recommend.
Stopped in for a very late lunch. Staff happily seated us on the proviso we ordered within 5 minutes before the kitchen closed. Grateful we were accommodated we ordered 3 burgers \\u0026 chips and 1 fish and chips.\\nThe food was prompt and hot, and the staff did everything to make our visit a pleasant experience.\\nOverall, if you're looking for \\\"pub grub\\\" or something quick to eat, then the Fancott is your place.\\nWe only visited on a late weekday lunchtime. Therefore, we can not comment on evening or Sunday meals.
Staff were friendly and efficient. Good choice on lunch menu. Ordered drinks that were quick to be brought to the table. Food was freshly cooked and plenty of it. Good pub. The only thing that spolit it was 4 ladies who did nothing but moan about the place as soon as they arrived. The young waitress handled it very well ?
We were a group of 12 ex-colleagues. We were made to feel very welcome. Food and service was very good. Prices reasonable.
A party of 5 ladies Waitresses lovely Decor nice Food very poor Starters were great home made soup etc Main meals under cooked Home made pies the chicken appeared under cooked pastry rock hard not fresh The veg was my fresh n one ate it just a soggy mess of heated up green veg The chicken meal was good , Coleslaw sour Sweets nice enough , mine was free due to the pie situation Did have a great Sunday lunch in the summer Didn’t have a few dishes on the menu State they are between menus and winter menu will b out soon Only a couple of tables to serve the place was empty Put us off for a while , may try again in a few months
Lovely country pub run by a very warm, friendly and competent landlord. Food was good at a realistic price. Spent a very nice evening here. What more can you ask for!
We came as a family 4 for dinner on a Friday night. We booked last minute and asked if we could book for 7/7:30pm. The lady on the phone stated that they were going to be very busy but could squeeze us in at 7. However, we were there until 10pm and only saw 2 other tables the whole evening. We were the last table to leave the restaurant and considering it was a Friday evening it was not busy. The quality of service and the food was very poor. To order drinks and food the service was very slow considering how empty the restaurant was. A member of my family had ordered a steak and asked for no tomato. Instead it came with tomatoes and no mushrooms. We were told this was miss communication and this was quickly rectified and we’re brought out the mushrooms. We also asked for salt and pepper which we had to ask for 3 times before getting any. Once my family member started to eat the steak it was very undercooked. They had requested it to be cooked medium and it came out rare with blood dripping from it. The steak was full of gristle and couldn’t even be cut with the steak knife. We highlighted this to a waitress and she then tried to cut it and was also unable to. She then took it away and said she’d get it taken off the bill. Considering the rest of the family had nearly finished they didn’t want another meal brought out. The rest of us enjoyed our meals, we also had deserts and coffees. They did make another mistake and brought out the incorrect desert but we only had to wait a few moments for them to bring out the right one. When it came to paying the bill we noticed the steak was still on it. We asked the waitress if it could be discounted or taken off as we were not happy to pay the full price for what we received. Soon after, what I can only assume was the manager, came over. She was very rude. She said ‘so what was wrong with the steak then’ we explained what had happened and were confused as to why the waitress who dealt with this didn’t make anyone aware. It was then taken off the bill. We waited about half hour for them to bring the card machine over. In the end we had to go up to the bar to pay. As the waitress typed in the amount to the card machine a 10% tip was added on. The lady did not ask if we wanted to add a tip. When we explained we weren’t going to pay this, she questioned ‘oh why not?’. I find it bizarre that we were ‘expected’ to pay it and that it was added on without it being on the receipt. We won’t be returning. This is a shame as we have been multiple times and have seen it go downhill over the years. The service needs a lot of improvements.
Haven’t been there for a while and was not disappointed staff were friendly and lovely garden looks absolutely fabulous it’s one of our favourite places to go too. Had tuna and mayonnaise roll was lovely just one tiny little critique is that the roll seemed like it was a day or two old wasn’t the greatest but overall would Defoe give it 4 stars. Just one tiny little thing they used to have tuna melt on the menu was lovely now they no longer do it? wish they would bring it back lolParking: Never had a problem with parking here
Unfortunately from the moment of arrival the reception from the restaurant supervisor Laura, was very poor. No enthusiasm towards guests, or the dining experience. The restaurant was quiet for a Monday evening, we chose Monday as we knew that it used to be quieter than the weekend as it would be busy there was only us a party of 6 and 2 to 3 tables with parties no bigger than 4 so approximately 10 dinners that evening. Our starters where bought out and some were fine some where not, the soup was especially thick, even thou it was marked up as chunky veg expecting larger cuts of vegetables not thick and stoggy paste. The mains were the same again, I think one meal was hot, we sent back the gammon who was challenged by Laura stating they had just been plated up. The 2 chicken dishes were also sent back due to cold potatoes and after the return the French fries were hot probably after a meeting with the frier and the chicken was also hot properly after a spin round the microwave as it was as dry as could be and were not finished also the fish and chips where quiet tasteless cod if that's what was served or river cobbler described as cod. We stressed out remakes the Mia who was extremely concerned and plesent and professional manor, in her role which she far exceeds. A complementary round of deserts was offered and received thankfully. Myself and my wife have been the hospitality industries for some 25 years in and around the home counties and most major cities, and the food served tonight with such a little amount of customers was below sub standard. Alot has changed at the fancott over the last 8 years it used to be our place to go as the food and meat was of brilliant quality and standards were amazing. We keep trying to visit to see any improvements but Frankly continues to go downhill. Probably be our last visit tonight untill we hear of improvements in the near future. The male toilets used to signs of vandalism and the hand driers didn't work and no tissues to dry your hand, Such a shame..
Ordered the seabass which was nicely prepared but both the potatoes and the Chorizo were raw and undercooked When asked if we could get these two ingredients cooked up on a plate as requested by myself and my friend, it was heated up but not to a very good standard. Have not felt well today as a result of this and it’s a shame as we are very unhappy about this experience
We've been here a good few times now, very dog friendly for our girl Luna and they always make a fuss of my daughter too. Food is always great, fantastic service, staff always very friendly and accommodating. Can't fault Rich and his team, will be back soon
Restaurantji Recommends
What an amazing Pub. Great atmosphere. Lovely people (that's you Laura, Rich and Ethan). Nice beer. Skinny fries. What's not to like.Oh and there's a model railway!!!!Kid-friendliness: Fab place to bring the kids.
Booked a slot for 2pm 4/30pm arrived on time and was seated tables for 6 had to ask for the table to be cleaned the floor had food on it pointed this out to the waitress who said she didn't understand as no-one had sat there since the night before .We then asked for the dessert menu the waitress went to fetch one and came back and said the kitchen was closed. none of our party was aware of this had we been informed that it would be when we arrived,then asked if we could speak to the manager who said the price would be reflected in invoice.But on receiving the invoice it was not. was a special birthday treat found it very upsetting and in the meantime the manager was not available
40 Wedding Anniversary what a fab evening all the pub staff were fab nothing was too much trouble for them, Charlet when out of her way to look after us Ron Rose Stanbridge.
Lovely atmosphere. Came here with extended family to recreate a photo on the train we had when we were kids. Staff were very accommodating and the atmosphere was lovely. Food was somewhat lacking, but still edible.
Really disappointing meals we hadn't been here for sometime the food was mediocre.Pie of the day too much sauce very little substance, seasonal vegetables were frozen garden peas! the mash had a skin on it.Half chicken was dry and had a tiny pot of coleslaw, no garnish it looked very unattractive.Children's meals were poor quality chicken nuggets and fishfingers. I did ask if ice cream or a drink was included for children which is usual in the majority of restaurants but was told no ( I think you need to reconsider this) The staff were really pleasant and helpful with finding a highchair.We paid £71 for three meals and two childrens meals plus three drinks normally I would happily pay this but I really felt this meal was not worth this due to the above sadly I wouldn't recommend.