Have been using this Costa over the years and the quality of the drinks are not how they used to be. I use other Costa branches in the area and the drinks and service are much better. Recently I complained about one of my drinks, it was to diluted and watered down and she said she made it how the recipe suggested and refused to add more syrup in. Hot chocolates are just milk! Certainly will not use this Costa again. Service and drinks are disappointing. I wouldn’t waste your money!
Nora Rockenbaer-Edmonds
Even though it's inside a Tesco store it still has a pleasant atmosphere, especially because the barristas are great. Today I accidentally spilt my coffee on my table. Charlie, Dega and Barbara did not only cleaned it up very quickly but also brought me a new cup of coffee. ☕??
Harrison Helyer
Staff are always very friendly and often offer to help carry over food and drinks when eating in, which is very nice, especially when there's a lot to carry or you'd have to make multiple trips. Very spacious and accessible seating area with lots of tables available.
Hannah Wild
Had a lovely afternoon tea here before doing the weekly shopping. There was a really good choice of food and drinks. Had a lemon tart and white hot chocolate. Both were really tasty. The cafe was really clean and tidy with lot's of seating. Staff were friendly and helpful.
Lucy Shelton
Brilliant service from this store. They phoned to explain they had some missing stock, and sent equivalents. Very tasty and very hot food and drink. Perfect service.
IainCulverhouse
My favourite of the local Costas situated inside Tesco Martins Heron. The staff are always really nice and friendly. I often see Mark in there and another young lady. Mark always recognises me and I always get asked if I need help to get it to my seat. I walk with a stick so its really appreciated. It is the little things like that that have influenced my decision to go there for coffee with friends.
Andy Binnie
Clean tidy price was good friendly staff and great to visit
Bob Goulding
Excellent service. Nice and cool in this hot weather.
mailroom2017
Really smooth coffee which you can drink to the end. So many of the usual offerings but just good coffee is available forsure
Had a lovely tasty cappuccino here. It was really busy but the staff were really helpful and polite. Their iced tea was also good.
Logan Trembath
I ordered a cortado, due to it being strong. But while making the lady Batista tiped out half the coffee before adding the milk...
kevindR55EI
Hi. Frequent user of this and many other coffee shops and cafes in the area so I know what’s the norm for service and attitude. However the Eastern European lady with short spiky light hair never smiles or be polite. Generally has a negative attitude as though she does not want to be there. Pity as most of the other staff are courteous even when busy. Please retrain or move on.
Charlie Gray
Great, as always... A little on the pricey side but great for an occasional treat. Staff here are always friendly and service is prompt.
X1652OCrichardw
Very poor today even for busy cafe in a supermarket. Three staff seemed disorganised and annoyed with each other and I really felt unwanted and part of the problem. I fancied a Bakewell tart and it arrived looking worse for ware and with a fresh finger imprint on the top. Right through to the filling. I politely asked for one without and she put it straight back on shelf for next punter. Yum. Coffee had too much froth so I didn’t get full glass. Lady preparing it didn’t know what I wanted and made it clear it was my fault with a long look. Horrible. Tables were not cleared during my entire visit but I think they were just busy. Place looked clean enough. Should be better.
Have been using this Costa over the years and the quality of the drinks are not how they used to be. I use other Costa branches in the area and the drinks and service are much better. Recently I complained about one of my drinks, it was to diluted and watered down and she said she made it how the recipe suggested and refused to add more syrup in. Hot chocolates are just milk! Certainly will not use this Costa again. Service and drinks are disappointing. I wouldn’t waste your money!
Even though it's inside a Tesco store it still has a pleasant atmosphere, especially because the barristas are great. Today I accidentally spilt my coffee on my table. Charlie, Dega and Barbara did not only cleaned it up very quickly but also brought me a new cup of coffee. ☕??
Staff are always very friendly and often offer to help carry over food and drinks when eating in, which is very nice, especially when there's a lot to carry or you'd have to make multiple trips. Very spacious and accessible seating area with lots of tables available.
Had a lovely afternoon tea here before doing the weekly shopping. There was a really good choice of food and drinks. Had a lemon tart and white hot chocolate. Both were really tasty. The cafe was really clean and tidy with lot's of seating. Staff were friendly and helpful.
Brilliant service from this store. They phoned to explain they had some missing stock, and sent equivalents. Very tasty and very hot food and drink. Perfect service.
My favourite of the local Costas situated inside Tesco Martins Heron. The staff are always really nice and friendly. I often see Mark in there and another young lady. Mark always recognises me and I always get asked if I need help to get it to my seat. I walk with a stick so its really appreciated. It is the little things like that that have influenced my decision to go there for coffee with friends.
Clean tidy price was good friendly staff and great to visit
Excellent service. Nice and cool in this hot weather.
Really smooth coffee which you can drink to the end. So many of the usual offerings but just good coffee is available forsure
I love it the coffee is amaizing
Restaurantji Recommends
Had a lovely tasty cappuccino here. It was really busy but the staff were really helpful and polite. Their iced tea was also good.
I ordered a cortado, due to it being strong. But while making the lady Batista tiped out half the coffee before adding the milk...
Hi. Frequent user of this and many other coffee shops and cafes in the area so I know what’s the norm for service and attitude. However the Eastern European lady with short spiky light hair never smiles or be polite. Generally has a negative attitude as though she does not want to be there. Pity as most of the other staff are courteous even when busy. Please retrain or move on.
Great, as always... A little on the pricey side but great for an occasional treat. Staff here are always friendly and service is prompt.
Very poor today even for busy cafe in a supermarket. Three staff seemed disorganised and annoyed with each other and I really felt unwanted and part of the problem. I fancied a Bakewell tart and it arrived looking worse for ware and with a fresh finger imprint on the top. Right through to the filling. I politely asked for one without and she put it straight back on shelf for next punter. Yum. Coffee had too much froth so I didn’t get full glass. Lady preparing it didn’t know what I wanted and made it clear it was my fault with a long look. Horrible. Tables were not cleared during my entire visit but I think they were just busy. Place looked clean enough. Should be better.