Fabulous service and delicious food! Always a great place to go?
Alpaca
I suppose this is what you get in a fast food place. Not my choice but easy with kids.
Roy Carpenter
It was how I hoped it would be. We were on a tight schedule and the team were happy to accommodate. So well done.
Sunsets9876543210
So we arrived at pizza express on the 09/12/23 and when we got in the lady who greeted us, said they had a table for us but we had to give it back at 7pm as they had other people. When we got to our table the waiter comes over and gets our drinks order, rolls his eyes as he walked away, and then about 10 mins later he comes back with, sorry we have to move you as I need to get the tables set up for a booking for 7:45, we got there at 5:55pm, we moved , I said something to the waiter and he was being very rude back didn’t apologise or anything, we moved and the. The waitresses and kept rolling their eyes. We ordered food, and the guy came and put it on the table he nearly dropped on me, didn’t apologise or say thank you when I helped him take the food off, and then the pizzas were very hard to cut, not enough toppings. We complained they were not having any of it. There were other people who had ent booked and they were allowed to sit where they wanted, we had no choice. Then the service was really slow, no one came and asked if our food was good, and took ages for them to sort the bill out. Staff were stood round doing nothing, not checking up on there customers. We will not be visiting here again, please sort your staff out good and friendly customer service is required.
Almona Choudhury
Good food, great service and fine wines. As always. Bravo Pizza Express, Newbury! Perhaps change of furniture for a more lounge room effect would give the place the spruce it requires - the loos too. Pizza Express has weathered competition since 1965 and who doesn’t enjoy sampling change? ?
Tanya Rhymes
Fantastic experience at Pizza Express! The service was outstanding, with a very friendly and accommodating staff that made our visit great. It's the ideal place for families, especially those with young children, thanks to its warm and welcoming atmosphere :)
Melissa Dodd
We ordered a deliveroo but struggled with the options Joe in the Newbury branch was a star helping us enjoy our order and dietary requirementsVegetarian options: Honestly I can't fault the staff especially Joe for helping us with our.options and choicesDietary restrictions: Joe was our Sherpa and king !
MAXIMUS_MG123
Outstanding meal! Great pizza and top-notch service.
Combine Harvester
The Italian manager, Mario, was wonderful and helped us with our
David Risley
Very good gluten-free pizza, and attentive service.
Went there today for lunch as a party of 9. We were the largest table and ordered a decent amount of food. Since we opted to share the food, we requested plates but were given only 5. We politely asked for 4 more and the male staff member (name unknown) uttered under his breath “Jesus Christ, more plates”. Totally unprofessional and we ignored this comment because the food was good and the girl who served us initially was polite and friendly. If the rude staff member sees this review, please note that our request was not unreasonable and I thus chose not to give a higher rating.Received the reply below but email link doesn’t work.
Rich Gue
Just ordered two pizzas for delivery from Pizza Express Newbury. Both arrived cold. Tried calling the restaurant 20+ times and no answer. Ended up reheating the pizzas in the oven and that was nearly £40 for two pizzas. Never ever again. Absolutely shocking.
Kellie Wallace
Love this place! Great staff, great food and we didn't have to book. Lovely evening
MJandDC
Ended up in Newbury as part of our day trip from London to Highclere Castle. Unfortunately we could only get Highclere tickets for a Monday, so all of the great restaurant research we did on Indian and Thai restaurant options was for naught. Given the timing, we needed to eat before taking a taxi to Highclere and we had afternoon tour tickets to Highclere. We wasted about 45 minutes walking around Newbury for a unique food option, but popped into Pizza Express as a last resort. Our pepperoni pizza and Cokes was a good enough snack. The service and speed of getting our meal were superb - probably the best on our entire trip! The price was reasonable as well. Definitely a good restaurant for a "snack" or a pause in the day!
Emma
Great restaurant and great service! Had a lovely time out with the family
Fabulous service and delicious food! Always a great place to go?
I suppose this is what you get in a fast food place. Not my choice but easy with kids.
It was how I hoped it would be. We were on a tight schedule and the team were happy to accommodate. So well done.
So we arrived at pizza express on the 09/12/23 and when we got in the lady who greeted us, said they had a table for us but we had to give it back at 7pm as they had other people. When we got to our table the waiter comes over and gets our drinks order, rolls his eyes as he walked away, and then about 10 mins later he comes back with, sorry we have to move you as I need to get the tables set up for a booking for 7:45, we got there at 5:55pm, we moved , I said something to the waiter and he was being very rude back didn’t apologise or anything, we moved and the. The waitresses and kept rolling their eyes. We ordered food, and the guy came and put it on the table he nearly dropped on me, didn’t apologise or say thank you when I helped him take the food off, and then the pizzas were very hard to cut, not enough toppings. We complained they were not having any of it. There were other people who had ent booked and they were allowed to sit where they wanted, we had no choice. Then the service was really slow, no one came and asked if our food was good, and took ages for them to sort the bill out. Staff were stood round doing nothing, not checking up on there customers. We will not be visiting here again, please sort your staff out good and friendly customer service is required.
Good food, great service and fine wines. As always. Bravo Pizza Express, Newbury! Perhaps change of furniture for a more lounge room effect would give the place the spruce it requires - the loos too. Pizza Express has weathered competition since 1965 and who doesn’t enjoy sampling change? ?
Fantastic experience at Pizza Express! The service was outstanding, with a very friendly and accommodating staff that made our visit great. It's the ideal place for families, especially those with young children, thanks to its warm and welcoming atmosphere :)
We ordered a deliveroo but struggled with the options Joe in the Newbury branch was a star helping us enjoy our order and dietary requirementsVegetarian options: Honestly I can't fault the staff especially Joe for helping us with our.options and choicesDietary restrictions: Joe was our Sherpa and king !
Outstanding meal! Great pizza and top-notch service.
The Italian manager, Mario, was wonderful and helped us with our
Very good gluten-free pizza, and attentive service.
Restaurantji Recommends
Went there today for lunch as a party of 9. We were the largest table and ordered a decent amount of food. Since we opted to share the food, we requested plates but were given only 5. We politely asked for 4 more and the male staff member (name unknown) uttered under his breath “Jesus Christ, more plates”. Totally unprofessional and we ignored this comment because the food was good and the girl who served us initially was polite and friendly. If the rude staff member sees this review, please note that our request was not unreasonable and I thus chose not to give a higher rating.Received the reply below but email link doesn’t work.
Just ordered two pizzas for delivery from Pizza Express Newbury. Both arrived cold. Tried calling the restaurant 20+ times and no answer. Ended up reheating the pizzas in the oven and that was nearly £40 for two pizzas. Never ever again. Absolutely shocking.
Love this place! Great staff, great food and we didn't have to book. Lovely evening
Ended up in Newbury as part of our day trip from London to Highclere Castle. Unfortunately we could only get Highclere tickets for a Monday, so all of the great restaurant research we did on Indian and Thai restaurant options was for naught. Given the timing, we needed to eat before taking a taxi to Highclere and we had afternoon tour tickets to Highclere. We wasted about 45 minutes walking around Newbury for a unique food option, but popped into Pizza Express as a last resort. Our pepperoni pizza and Cokes was a good enough snack. The service and speed of getting our meal were superb - probably the best on our entire trip! The price was reasonable as well. Definitely a good restaurant for a "snack" or a pause in the day!
Great restaurant and great service! Had a lovely time out with the family