Shell

Newbury Rd, Kingsclere, Newbury
01635 016959

Recent Reviews

Francesco cuda

Nice petrol station all friendly except that the silver guy (Richard) rude, unprofessional, suspicious, arrogant and horrible. Despite all complains is still there. I am surprised that someone like him that could hurt heavily the business is ignored by the manager. Also it seems giving you a favour when you pay. Unbelievable...!!

Nick Whiteley

Always use the app so in and out quickly.

Char Newton

Pop in regularly for lunch items. Prices aren't too bad considering it's a petrol station

Darren Neeson

Need phone number for garage asap, I might have left my wallet on the counter

Natalie cleaver

No one ever answers the phone!! Desperately need to speak to someone regarding a parcel I dropped off there and I am constantly ringing yet no one is picking up!! Can anyone help?? I am un able to go in as I am not in the area at all so would appreciate someone picking up the phone!

Phoebe Williams

Who is this guy Richard? I was nothing but nice and friendly because that's who I am to be honest, and he was miserable and rude. I was quite taken back... I said "Have a nice day" sincerely and he just said "Ye" and frowned at me. Second time I've experienced this, I'm going to try to avoid him like the plague.(Other staff are lovely though <3!)

Nicky Crook

Do you accept keyfuels cards

Mat Taylor

Absolutely blinding Chap behind by the name of grant the desk brilliant customer service above and beyond

Liam Manktelow

Richard is horrible. I go in to do parcels and he always speaks to me rudely. He has no respect for people who are served by him. He should be Sacked and is letting shell down. You are losing customers because of him.

G Tubbs

Expensive, but good service and selection

M Rushmere

Richard is rude to customers all the time, acts like he is the manager and always shouting at people on the tannoy using the app to pay for fuel at the pump. He huffs every time we take packages for Hermes or collect them. Avoid when he is working everyone else is lovely

Jonathan Smith

This service station is fine except for the horrible (grey haired) old man who works there. He has absolutely no customer service skills and is extremely rude to the customers who pay his wages and support the business. I don’t usually leave negative reviews for anyone but this is justified after the way I was spoken to when I filled up last week. Avoid!!

Anthony Kelleher

The older man with the white hair that was working on the afternoon of friday 25/03/22 has a power trip problem. When you pay with card even if you’re not going to walk away, he says “wait please” until the card machine system approves the payment. Then i said hello to a friend on the forecourt which was less than 10 seconds and he went on the loudspeaker system and said “CLEAR THE FORECOURT” both of these situations are completely unnecessary. Complete Job’s worth. I will be paying cash next time with the exact change and immediately walk away lol ?. but i probably wont go back…

SA

Would be 5* but the prices have gone up yet again in the space of a week, yet never came down when the price dropped after the fuel crisis!

Sean

Would be 5* but the prices have gone up yet again in the space of a week, yet never came down when the price dropped after the fuel crisis!

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