Thank you so much.. Excellent pizza and communication.. Lovely polite lady that delivered... On time. Look forward in ordering again thank...Carol?
Austin Taylor
In our experience Dominos Stoke Bishop is excellent. We have used them every now and again over the past 2 years (frequently in the winter months!) and every time the pizzas have been great and delivery service speedy and efficient.
Jordan Berarey
Dreadful customer service. I don't think the staff here could care any less. There's one miserable foreigner who never smiles always looks grumpy and never ever says thank you for the custom. He really needs a smack. I've never felt so insulted. The food is also dodgy last time I came I had runny tummy and I was sick. Poor staff poor food poor service what more can I say?
thatgoal
I don't expect red carpet treatment but at least be polite. The girl today was just rude. Also pizza was overcooked.
Day
Terrible!!!!!Pizza looked like someone had dropped it face down. On top of that, I live less than 1.5 miles away(not in city Center). Pizza took more than 30 minutes to arrive and was lukewarm at best!Thirdly and most importantly it didn't taste very good. I chucked 3/4 of it away.When spending £25+ on pizza I expect a lot better!!!!
helenhornby
Awful service from Westbury on trym branch. Took 2 & 1/2 hours to deliver 2 medium pizzas. Had to chase 3 times. Told out for delivery over an hour before arrived. Really disappointing and too late for the kids to eat. No offer to compensate.
Laura Zukauske
We ordered 2 pizzas and it was completely cold after 1.30 hour delivery. Avoid this place.
Family2016x
Always order from shirehampton branch love their pizza ? always on time and always do me a good deal it’s a nice weekly treat staff are polite too highly recommended
Andrew Pickett
Ordered pizza over 2hrs later the food turned up,tried calling the store(approx 30 times) but no one answering the phone!had ordered and payed on domino’s app so had to just wait not knowing if we were getting food or not !food turned up Luke warm & not up to usual dominos standard,the driver was polite but no explanation or apology for being so late! Definitely one to avoid unless you plan on visiting store and collecting,have had problems before but have been contacted by store and kept upto date,total waste of money as most of it ended up in the bin
Sarah Fogg
Today we ordered 2 pizzas due to us having to isolate as we have covid. The order stated it would take 29-39 mins, 45 mins later I phoned the store as the app said still being prepped I was then told we have t made your pizza as we don't have a driver to bring it, we'll when we're we going to be told this? How long would my children have to wait for lunch? Shocking service and I won't be ordering from here again.
What a mistake it was to order from this place.My husband had a cheese and tomato pizza as he is a vegetarian. After 1,5 hours of waiting we have got the order with wrong Coke, we ordered a sugar free one and my husband's pizza virtually with no cheese on it.I have rang and asked to get it redone. My pizza was ok but tasted of a cheap canned tomatoes sauce. After 10 minutes waiting on the phone the manager has agreed to replace.They brought a replacement pizza in 2 hours, exactly the same with no cheese on!I didn't even bother ringing anymore. The place is total shambles. Expensive and zero quality, avoid at all costs if you don't want your take away night ruined.
martynw855
i ordered 5 pizza's for my family when they turned up only 3 arrived and they were cold and we had to wait half an hour for the missing pizza's to arrive when i tried to call to complain no one anwered the phone
Gemma
This store is hit and miss, sometimes you get a good pizza, sometimes it's not so good and the pizza could be missing toppings, the cookies have been burnt and un-edible. Staff have been ok when I have gone to collect. Delivery drivers have always been friendly though when they have delivered.
Harry Mason
Pizza was awful the order was wrong and the presentation was down right Horrific please see the photos belowI used to like dominos but after this I'm going to stick to other pizza places from now on
Harry Potter
Absolutly fantastic members of staff. Had a call within 20 minutes of placing the order that order is going to be longer than expected due to being under staffed. Shift Manager who called was so friendly and professional and offered compensation For the delay! Food was great when it arrived and still Hot!!!! Look foward to Buying again :D
Thank you so much.. Excellent pizza and communication.. Lovely polite lady that delivered... On time. Look forward in ordering again thank...Carol?
In our experience Dominos Stoke Bishop is excellent. We have used them every now and again over the past 2 years (frequently in the winter months!) and every time the pizzas have been great and delivery service speedy and efficient.
Dreadful customer service. I don't think the staff here could care any less. There's one miserable foreigner who never smiles always looks grumpy and never ever says thank you for the custom. He really needs a smack. I've never felt so insulted. The food is also dodgy last time I came I had runny tummy and I was sick. Poor staff poor food poor service what more can I say?
I don't expect red carpet treatment but at least be polite. The girl today was just rude. Also pizza was overcooked.
Terrible!!!!!Pizza looked like someone had dropped it face down. On top of that, I live less than 1.5 miles away(not in city Center). Pizza took more than 30 minutes to arrive and was lukewarm at best!Thirdly and most importantly it didn't taste very good. I chucked 3/4 of it away.When spending £25+ on pizza I expect a lot better!!!!
Awful service from Westbury on trym branch. Took 2 & 1/2 hours to deliver 2 medium pizzas. Had to chase 3 times. Told out for delivery over an hour before arrived. Really disappointing and too late for the kids to eat. No offer to compensate.
We ordered 2 pizzas and it was completely cold after 1.30 hour delivery. Avoid this place.
Always order from shirehampton branch love their pizza ? always on time and always do me a good deal it’s a nice weekly treat staff are polite too highly recommended
Ordered pizza over 2hrs later the food turned up,tried calling the store(approx 30 times) but no one answering the phone!had ordered and payed on domino’s app so had to just wait not knowing if we were getting food or not !food turned up Luke warm & not up to usual dominos standard,the driver was polite but no explanation or apology for being so late! Definitely one to avoid unless you plan on visiting store and collecting,have had problems before but have been contacted by store and kept upto date,total waste of money as most of it ended up in the bin
Today we ordered 2 pizzas due to us having to isolate as we have covid. The order stated it would take 29-39 mins, 45 mins later I phoned the store as the app said still being prepped I was then told we have t made your pizza as we don't have a driver to bring it, we'll when we're we going to be told this? How long would my children have to wait for lunch? Shocking service and I won't be ordering from here again.
Restaurantji Recommends
What a mistake it was to order from this place.My husband had a cheese and tomato pizza as he is a vegetarian. After 1,5 hours of waiting we have got the order with wrong Coke, we ordered a sugar free one and my husband's pizza virtually with no cheese on it.I have rang and asked to get it redone. My pizza was ok but tasted of a cheap canned tomatoes sauce. After 10 minutes waiting on the phone the manager has agreed to replace.They brought a replacement pizza in 2 hours, exactly the same with no cheese on!I didn't even bother ringing anymore. The place is total shambles. Expensive and zero quality, avoid at all costs if you don't want your take away night ruined.
i ordered 5 pizza's for my family when they turned up only 3 arrived and they were cold and we had to wait half an hour for the missing pizza's to arrive when i tried to call to complain no one anwered the phone
This store is hit and miss, sometimes you get a good pizza, sometimes it's not so good and the pizza could be missing toppings, the cookies have been burnt and un-edible. Staff have been ok when I have gone to collect. Delivery drivers have always been friendly though when they have delivered.
Pizza was awful the order was wrong and the presentation was down right Horrific please see the photos belowI used to like dominos but after this I'm going to stick to other pizza places from now on
Absolutly fantastic members of staff. Had a call within 20 minutes of placing the order that order is going to be longer than expected due to being under staffed. Shift Manager who called was so friendly and professional and offered compensation For the delay! Food was great when it arrived and still Hot!!!! Look foward to Buying again :D