Hotel Chocolat

15 Brigstowe St, Broadmead, Bristol
0117 376 3111

Recent Reviews

Sophy Norman

Visited on 13/01: there were free samples available which are always a welcome bonus! A wheelchair accessible shop however the doors can be heavy if you’re in a chair which is something that’s across all shops unfortunately and not just limited to just HC. A nice, clean and well stocked store.The chocolates are always great quality and they have a great selection. The caramel cheesecakes are a must! The 3 for £13 offer is reasonable too for the quality of chocolates.(This is a store not restaurant)Wheelchair accessibility: Wheelchair accessible, flush entrance which is a must as a disabled person

Gwen Wood

We visited on a day trip from a local care home and had an absolutely lovely time, the staff here were so welcome and accomadating to our wheelchair and walking frames, let us try some chocolate liquor and we're so patient with us as we decided. I didn't catch the names of who served us but they were so lovely made our day! Thankyou for your kindness ?Wheelchair accessibility: Excellent

Myck Beddall

Super clean store with friendly staff and nice

Cynthia Ramos

Don't miss this yummy chocolate shop when you are in Bristol! If you have a loyalty card, you get a discount for this delicious ice cream ?

Hannah John

Very friendly staff a good collection!

Kieran Wales

Luxury choc heaven worth a trip for salted caramel puddles

Jeremy Hunter

It's good chocolate but half the stuff on the shelves has no prices so pretty off-putting.

Phil Dude

Words can't describe the quality & taste of their exquisite products.

Abbie Rowe

A lady called Alice was so helpful with tracking down a lost item. Great customer service!

Lingfeng Ge

They have a wide range of flavours. Some are really cheap.

Balint Nemeth

Wide range of quality chocolates. My favourite is the 100% dark chocolate. ?

D D

Covent Garden branch……It’s nice but there was a problem with a sell by date on their salted caramel hot chocolate pouches. Had to bring it back and the staff were very good. It was concerning that all the pouches had very short expiry dates and were on display without a warning. It’s not very covid friendly due to the narrow layout so may stick to online purchases or another store

ANN LIGHT

Great shop and has most things and are helpful if you can not see things that are not obvious straightawayGreat place for presents with a difference - from Happy birthday, advent calendars and a price to suit most budgets

gemma Mamo

Amazing customer service.Even left my phone in the shop which they kindly put out back for me.Thankyou again ?

Pale Chick

Loads to choose from, got some great picks on the sale. Quick service and no queuing

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