Excellent food, very poor service. Once you're sat down they're all over you to make sure you order drinks and starters/mains, but after that you're ignored. I had to go and find a server to request a dessert menu, only for someone to return ages later with the bill. The service was just very slow and the guy that comes around to take payment was plain rude. We used to go here a fair bit, but will find somewhere else in future. a 12.5 service charge for such indifferent and rude service isn't warranted.
Harriet Bennett
Beautiful restaurant, amazing food and fabulous service! Made extra special by the attention paid to my birthday including a glass of fizz and singing happy birthday! Would highly recommend for a special occasion and will definitely be returning! Thank you Zaza Amersham!
Alex Dr
Delicious king prawn starter, Calamari fritti as Always very good.
Silke Stahl
Wonderful food and lovely
nidi1992
Great food and service always. While they’re a small chain, everything is fresh!
Matthew Bettison
Cute Italien restaurant with plenty of space around the tables.I went there with my son and we both enjoyed the food, slightly out of the ordinary which meant it was more interesting than the standard Italien
Lorna Montgomery
Very nice food served in a lovely atmosphere. The olive tree decorating the restaurant is a good conversation piece.We went on a Monday and had the set menu. Good choice of dishes and plenty of choice if you don't eat meat.Vegetarian options: Good choice of non meat options.
Rachel T
I had one of the specials which was a pumpkin ravioli dish in a delicious buttery sauce. Highly recommend. We were there for a birthday and they greeted the birthday girl with a glass of fizz! Portions were large! It was busy but we had a table in a corner so had privacy and quiet.
Billy Glenton
Came for a meal with family (16 of us) for wifes 60th birthday. Were allocated one of the private dining rooms upsatirs. Pre-ordered all menu choices in advance. Had numerous emails prior to dining where every query I had was answered swiftly and to my satisfaction. On the night the birthday girl was given a free glass of prosecco. The room was set up wonderfully for us. We were allocated our own waitress for the evening. I should have got her name but din't. She was just wonderful, nothing was too much trouble and every query dealt with immediately. Considering how much food was being seved every dish was what had been ordered and delivered to the correct person. The food itself was of an exceptionally high standard. Special mention to the Branzino, Lamb Shank, Sticky Toffee Pudding and Creme Brulee. We were not rushed and each course was delivered when I felt we were ready as opposed to it being rushed out from the kitchen as quickly as possible. This is the first time I have organised such an evening and can honestly say that it was one of the best dining experiances ever. My wife truly enjoyed her birthday meal, Thank you to all the staff at Zaza who made this such a memorable evening.
Ashley Booth
Fantastic experience! The food for everyone was first class!
What a great find in Old Amersham - we were recommended it by a friend and it didn't disappoint. The food was excellent and ambiance really lovely for all occasions - group dinner, friends get together or intimate date night - they have really set the space out nicely to accommodate. Would highly recommend.
Richard Justin
Always a great place to eat. The food and atmosphere are always spot on.
Kaia
The food is delicious and plenty of choice for vegetarians
Heather Tritton
Attentive staff great food.
Jessica Tyler
Nice food and very accommodating of my gluten free diet.However, 45 minutes after we placed our order, there was no sign of our food. I asked the waitress and it turned out our ticket had been 'lost'. The waitress apologised and our food came promptly afterwards.Of course, I fully understand that mistakes happen - we are all human! However, I was surprised that we were not offered any compensation and that we were still expected to pay service charge. Furthermore, we had to chase for the bill and eventually ended up walking around the restaurant to find a member of staff to take the payment.The meal was lovely, but I really was not impressed by the service. I have heard of many friends who've had a fantastic dining experience at this restaurant, so perhaps this is just a one off!
Excellent food, very poor service. Once you're sat down they're all over you to make sure you order drinks and starters/mains, but after that you're ignored. I had to go and find a server to request a dessert menu, only for someone to return ages later with the bill. The service was just very slow and the guy that comes around to take payment was plain rude. We used to go here a fair bit, but will find somewhere else in future. a 12.5 service charge for such indifferent and rude service isn't warranted.
Beautiful restaurant, amazing food and fabulous service! Made extra special by the attention paid to my birthday including a glass of fizz and singing happy birthday! Would highly recommend for a special occasion and will definitely be returning! Thank you Zaza Amersham!
Delicious king prawn starter, Calamari fritti as Always very good.
Wonderful food and lovely
Great food and service always. While they’re a small chain, everything is fresh!
Cute Italien restaurant with plenty of space around the tables.I went there with my son and we both enjoyed the food, slightly out of the ordinary which meant it was more interesting than the standard Italien
Very nice food served in a lovely atmosphere. The olive tree decorating the restaurant is a good conversation piece.We went on a Monday and had the set menu. Good choice of dishes and plenty of choice if you don't eat meat.Vegetarian options: Good choice of non meat options.
I had one of the specials which was a pumpkin ravioli dish in a delicious buttery sauce. Highly recommend. We were there for a birthday and they greeted the birthday girl with a glass of fizz! Portions were large! It was busy but we had a table in a corner so had privacy and quiet.
Came for a meal with family (16 of us) for wifes 60th birthday. Were allocated one of the private dining rooms upsatirs. Pre-ordered all menu choices in advance. Had numerous emails prior to dining where every query I had was answered swiftly and to my satisfaction. On the night the birthday girl was given a free glass of prosecco. The room was set up wonderfully for us. We were allocated our own waitress for the evening. I should have got her name but din't. She was just wonderful, nothing was too much trouble and every query dealt with immediately. Considering how much food was being seved every dish was what had been ordered and delivered to the correct person. The food itself was of an exceptionally high standard. Special mention to the Branzino, Lamb Shank, Sticky Toffee Pudding and Creme Brulee. We were not rushed and each course was delivered when I felt we were ready as opposed to it being rushed out from the kitchen as quickly as possible. This is the first time I have organised such an evening and can honestly say that it was one of the best dining experiances ever. My wife truly enjoyed her birthday meal, Thank you to all the staff at Zaza who made this such a memorable evening.
Fantastic experience! The food for everyone was first class!
Restaurantji Recommends
What a great find in Old Amersham - we were recommended it by a friend and it didn't disappoint. The food was excellent and ambiance really lovely for all occasions - group dinner, friends get together or intimate date night - they have really set the space out nicely to accommodate. Would highly recommend.
Always a great place to eat. The food and atmosphere are always spot on.
The food is delicious and plenty of choice for vegetarians
Attentive staff great food.
Nice food and very accommodating of my gluten free diet.However, 45 minutes after we placed our order, there was no sign of our food. I asked the waitress and it turned out our ticket had been 'lost'. The waitress apologised and our food came promptly afterwards.Of course, I fully understand that mistakes happen - we are all human! However, I was surprised that we were not offered any compensation and that we were still expected to pay service charge. Furthermore, we had to chase for the bill and eventually ended up walking around the restaurant to find a member of staff to take the payment.The meal was lovely, but I really was not impressed by the service. I have heard of many friends who've had a fantastic dining experience at this restaurant, so perhaps this is just a one off!