At Westfield branch was actually quiet for once. Staff were talking to each other ,waited a minute then asked if any were actually were serving and a staff member just walked away so walked out and went to Black Sheep next door ,served immediately,seemed appropriate!
Emily Faulkner
Always lovely coffee as I used to work at Nero myself , never had a bad drink or food and very kind staff !
Zarah S
Daniel is always so lovely - consistently provides such a nice service. Polite and helpful.
Tarsem Bains
Great coffee and service with a
SJHP1
Nice often busy cafe, friendly staff opens early for area at 6.45 so ideal to get something before catching a train or bus or the school commute they also do click & collect orders via app.Free jugs of water & glasses on the side to help yourself to accompany drinks & food. Dog friendly & bowls of water available if you ask & dog treats to buy. Child friendly with high chairs & child size drinks. A few seats out front by road indoor seating warm in winter air conditioning in summer. Free roadside parking, free parking for Tesco shoppers across the road & several pay & display car parks nearby. Sells Nero gift cards & public toilets.
Wix H
I’ve been visiting this cafe for many months, great coffee however the staff can be abrupt and rude, they do not exchange any pleasantries or even say thank you or good morning, considering the customer pays their wages. This has happened many many times and I didn’t realise what was going on until I paid attention to it more. Surely it’s not my colour is it? I can’t find any other or valid discrepancy.
debra ccrbett
Laid back friendly and cleanParking: Free 2 hrs parking in Tesco across rdKid-friendliness: Spacious enough room for pushchairsWheelchair accessibility: Accessible
Rahim Kassam
This is a lovely branch in Gerrard's Cross. Nice and clean, the staff were very friendly.Vegetarian options: Lots of options for vegetarians and vegans.Kid-friendliness: Nice and comfortable for kids. Nice options for kids
medcuisine
Excellent staff and serviceBest Coffee joint in GX.Vegetarian options: Would like more vegetarian / seafoodoptions please .Kid-friendliness: Very Kids friendlyWheelchair accessibility: Easy wheelchair accessibilityDietary restrictions: Absolutely No Meat .Would like to see more Sea food sandwiches available.
Ria Griffin
I just wanted to say how much I love this coffee shop. The staff are all delightful. They remember how I like my coffee and always check in with me by asking how I am. I want to give a special shout out to ELLISA, Cameron, Daniel, Charlie, LuLu. Together they have created such a welcoming and warm atmosphere.
I've been to this cafe several times, but I tend to avoid this place more and more often now. There is a one young girl named Ellisa who works there and is extremely mean, rude and is also clearly discriminating against my foreign accent. Many times I ignored this and tried to avoid the person or order my coffee via the app to avoid confronting this person directly. Then I came to the conclusion that I have as much right as anyone else to drink coffee in any place I want and also pay for my service in cash which you can’t do while using the application. So I was still visiting.. However, this girl's attitude towards customers/me continued extremely rude and that's why I decided to write a few words here.My last visit to this place took place on Friday around 1 pm. I had a pretty bad and hard day at work and decided to go for a coffee at Nero's before my next job. But that was a huge mistake on my part, because this girl only made me feel even worse, like someone who is worse, inferior person ,she didn't even stop herself to show me her reluctance in her gaze, it was really a very difficult experience and instead of having a nice treat, I ruined the rest of my afternoon. Fortunately, I went to Wenzel next door for a sandwich and received such a wonderful service there that I genuinely shuddered with happiness. It's a pity that Miss Ellisa, who probably hates her job and probably doesn't like herself too, takes on customers who just want a little respect, nobody comes to this place and does not extort coffee for free, and pays for the drink honestly! It’s a scandal that you employ such a mean personnel, at that day there was another girl who was quite rude too, apart from the one I mentioned above! You lose a lot of customers because of this…
Jean Merrett
This is my favourite coffee shop. All the staff are amazing big shout out to Dan and Cameron and Anna. Don’t forget Charlie. The best Caffè Nero in the uk. Ten out of Ten.
Sophia Munangati
Good place for catching up with friends and family. Doing meetings too.
Ferhana Hejazi
Cute place for coffee cake and a catch up with your gal.pals!
A I
Nice place to have a coffee with your friends but if you are planning to sit with your clients and have a meeting then I wouldn't recommend.
At Westfield branch was actually quiet for once. Staff were talking to each other ,waited a minute then asked if any were actually were serving and a staff member just walked away so walked out and went to Black Sheep next door ,served immediately,seemed appropriate!
Always lovely coffee as I used to work at Nero myself , never had a bad drink or food and very kind staff !
Daniel is always so lovely - consistently provides such a nice service. Polite and helpful.
Great coffee and service with a
Nice often busy cafe, friendly staff opens early for area at 6.45 so ideal to get something before catching a train or bus or the school commute they also do click & collect orders via app.Free jugs of water & glasses on the side to help yourself to accompany drinks & food. Dog friendly & bowls of water available if you ask & dog treats to buy. Child friendly with high chairs & child size drinks. A few seats out front by road indoor seating warm in winter air conditioning in summer. Free roadside parking, free parking for Tesco shoppers across the road & several pay & display car parks nearby. Sells Nero gift cards & public toilets.
I’ve been visiting this cafe for many months, great coffee however the staff can be abrupt and rude, they do not exchange any pleasantries or even say thank you or good morning, considering the customer pays their wages. This has happened many many times and I didn’t realise what was going on until I paid attention to it more. Surely it’s not my colour is it? I can’t find any other or valid discrepancy.
Laid back friendly and cleanParking: Free 2 hrs parking in Tesco across rdKid-friendliness: Spacious enough room for pushchairsWheelchair accessibility: Accessible
This is a lovely branch in Gerrard's Cross. Nice and clean, the staff were very friendly.Vegetarian options: Lots of options for vegetarians and vegans.Kid-friendliness: Nice and comfortable for kids. Nice options for kids
Excellent staff and serviceBest Coffee joint in GX.Vegetarian options: Would like more vegetarian / seafoodoptions please .Kid-friendliness: Very Kids friendlyWheelchair accessibility: Easy wheelchair accessibilityDietary restrictions: Absolutely No Meat .Would like to see more Sea food sandwiches available.
I just wanted to say how much I love this coffee shop. The staff are all delightful. They remember how I like my coffee and always check in with me by asking how I am. I want to give a special shout out to ELLISA, Cameron, Daniel, Charlie, LuLu. Together they have created such a welcoming and warm atmosphere.
Restaurantji Recommends
I've been to this cafe several times, but I tend to avoid this place more and more often now. There is a one young girl named Ellisa who works there and is extremely mean, rude and is also clearly discriminating against my foreign accent. Many times I ignored this and tried to avoid the person or order my coffee via the app to avoid confronting this person directly. Then I came to the conclusion that I have as much right as anyone else to drink coffee in any place I want and also pay for my service in cash which you can’t do while using the application. So I was still visiting.. However, this girl's attitude towards customers/me continued extremely rude and that's why I decided to write a few words here.My last visit to this place took place on Friday around 1 pm. I had a pretty bad and hard day at work and decided to go for a coffee at Nero's before my next job. But that was a huge mistake on my part, because this girl only made me feel even worse, like someone who is worse, inferior person ,she didn't even stop herself to show me her reluctance in her gaze, it was really a very difficult experience and instead of having a nice treat, I ruined the rest of my afternoon. Fortunately, I went to Wenzel next door for a sandwich and received such a wonderful service there that I genuinely shuddered with happiness. It's a pity that Miss Ellisa, who probably hates her job and probably doesn't like herself too, takes on customers who just want a little respect, nobody comes to this place and does not extort coffee for free, and pays for the drink honestly! It’s a scandal that you employ such a mean personnel, at that day there was another girl who was quite rude too, apart from the one I mentioned above! You lose a lot of customers because of this…
This is my favourite coffee shop. All the staff are amazing big shout out to Dan and Cameron and Anna. Don’t forget Charlie. The best Caffè Nero in the uk. Ten out of Ten.
Good place for catching up with friends and family. Doing meetings too.
Cute place for coffee cake and a catch up with your gal.pals!
Nice place to have a coffee with your friends but if you are planning to sit with your clients and have a meeting then I wouldn't recommend.