Lovely place to sit and enjoy a coffee while looking out over Willen Lake. We haven't actually had a meal there, so can't comment, but it looks lovely.Wheelchair accessibility: We managed fairly easily with my husband's electric wheelchair. Staff opened the double doors for us.
Joanna Bean
Decent and affordable, only thing I didn't like though was the coffee in the plastic cups. ☕But overall it was lovely to sit down and look out the window at the scenery
Olga Yakzhina
You need to come here early morningWhen they still have foodWhen there is no screaming children everywhereWhen you can sit outside and sip coffee while you stare at the calm water and are able to get a seat outside .
Joff Cheney
Food and drink was great. Be warned if you visit early on a Saturday morning as Park Run finishes just outside so the coffee shop is very busy.
Jemma Barnard
Great place to sit in or grab a takeaway. Friendly and efficient staff.The seating area outside overlooks the lake, with limited seating inside.
Dave Bowman
Very average coffee. Overpriced as well for what it is. Tables were quite dirty.
Keith
Just grab a cup of hot drinks and a croissant, not sure do they still serve hot foodParking: There is a car park next to the entranceKid-friendliness: A lot of parents will bring their kid to enjoy a weekend with the lakeWheelchair accessibility: Wheelchair can assess to the restaurant but not the 2nd floor
John Stryczek
I went in just after a parkrun for a drink and a oatbar. The staff were busy with their backs to me and then one of them wandered off. I waited a while until the other turned to serve but instead of serving me and without asking who was next, they served a person who can't in after me. Never been
S4278JAjamiem
If you are happy to pay 50 pence extra for your ‘soya’ latte then the perfect place. Overlooking the lake which is real nice in the sun, but paying 50p for some milk which you have already paid for is a bit much…
Icecube22
I purchased some ice drinks. However, when paying for the drinks, I realised that I didn't receive the correct change back. I approached the cashier about the issue, she insisted that I had given her the correct amount, despite my certainty that I had actually provided her with more and was owed. To add to my frustration, the cashier even admitted her lack of proficiency in maths.
Food and coffee is good.Unfortunately coffee is only served in to go cups, tables not get cleaned though staff is hanging around with nothing to do. A pity that the potential of the venue is not used in a better way.
Kan Janice
The area is warm and lighting is comfortable, music is good, however, they claim the hygiene is 5 stars here but I saw staff sitting in sofa putting her shoes on the edge of the coffee table. Another staff is cleaning the table carefully but the floor is dirty. A fly is flying indoor and landed on my finished dishes while it’s winter at the moment.Not sure if it is due to a off peak season, the bread and cakes rack are almost empty at weekdays 3:30pm, not much choice of food here. One muffin cost £3/pc and one SMALL hot chocolate cost £3.4, when compare to the other restaurant is selling £9.9 for two main courses, this cafe is definitely overpriced and maybe that’s why we are the only client here. Muffin taste alright and coffee is fine, but just too small.Parking: Easy
625jadeb
Slow, unorganised, chaotic, small, stressful. We came in for a coffee stop and it was more hectic than a school playground. 1) there is not enough space for the amount of people inside, especially behind the till. 2) chaotic…with the staff having a go at each other, orders being wrong, cups and cups of drinks being thrown away because they’re wrong, till receipts everywhere, orders being written wrong on the cups, constant issues. 3) £5 for a small squashed wrap?! 4) unisex toilets…..it’s not working. The gaps in the toilet doors are not acceptable, woman should not feel unsafe going to the toilet. 5) no space to wait for drinks, stood like sardines. 6) no wonder orders were going wrong, at one point I counted what must have been 10 cups under the coffee machine, nobody knew what cup was what… 7) 25 minutes waiting for 2 x coffees? Never again….. Won’t be returning, way too unorganised and chaotic. And this was a Sunday in February, how will they cope in the heat of summer?! I dread to think…
Laura Whatley
Used to do a good quality breakfast menu, no longer serving which is a massive disappointment. We recommended to friends then turned up disappointed. Also, they have never opened to top section when I have been on around 5 visits now, which is so frustrating to cram downstairs. I wanted to enjoy this place, but I won’t be visiting just for a coffee.Parking: willen parking, charging spaces
Zoe
The first time I visited Benugo was February last year and I would’ve given it 4 stars. Visited this afternoon and to my disappointment it’s really gone downhill. Very dirty, only serve hot food on the weekends. For most of the week it’s just an overpriced, poorly run cafe. Such a waste of space considering the location.
Lovely place to sit and enjoy a coffee while looking out over Willen Lake. We haven't actually had a meal there, so can't comment, but it looks lovely.Wheelchair accessibility: We managed fairly easily with my husband's electric wheelchair. Staff opened the double doors for us.
Decent and affordable, only thing I didn't like though was the coffee in the plastic cups. ☕But overall it was lovely to sit down and look out the window at the scenery
You need to come here early morningWhen they still have foodWhen there is no screaming children everywhereWhen you can sit outside and sip coffee while you stare at the calm water and are able to get a seat outside .
Food and drink was great. Be warned if you visit early on a Saturday morning as Park Run finishes just outside so the coffee shop is very busy.
Great place to sit in or grab a takeaway. Friendly and efficient staff.The seating area outside overlooks the lake, with limited seating inside.
Very average coffee. Overpriced as well for what it is. Tables were quite dirty.
Just grab a cup of hot drinks and a croissant, not sure do they still serve hot foodParking: There is a car park next to the entranceKid-friendliness: A lot of parents will bring their kid to enjoy a weekend with the lakeWheelchair accessibility: Wheelchair can assess to the restaurant but not the 2nd floor
I went in just after a parkrun for a drink and a oatbar. The staff were busy with their backs to me and then one of them wandered off. I waited a while until the other turned to serve but instead of serving me and without asking who was next, they served a person who can't in after me. Never been
If you are happy to pay 50 pence extra for your ‘soya’ latte then the perfect place. Overlooking the lake which is real nice in the sun, but paying 50p for some milk which you have already paid for is a bit much…
I purchased some ice drinks. However, when paying for the drinks, I realised that I didn't receive the correct change back. I approached the cashier about the issue, she insisted that I had given her the correct amount, despite my certainty that I had actually provided her with more and was owed. To add to my frustration, the cashier even admitted her lack of proficiency in maths.
Restaurantji Recommends
Food and coffee is good.Unfortunately coffee is only served in to go cups, tables not get cleaned though staff is hanging around with nothing to do. A pity that the potential of the venue is not used in a better way.
The area is warm and lighting is comfortable, music is good, however, they claim the hygiene is 5 stars here but I saw staff sitting in sofa putting her shoes on the edge of the coffee table. Another staff is cleaning the table carefully but the floor is dirty. A fly is flying indoor and landed on my finished dishes while it’s winter at the moment.Not sure if it is due to a off peak season, the bread and cakes rack are almost empty at weekdays 3:30pm, not much choice of food here. One muffin cost £3/pc and one SMALL hot chocolate cost £3.4, when compare to the other restaurant is selling £9.9 for two main courses, this cafe is definitely overpriced and maybe that’s why we are the only client here. Muffin taste alright and coffee is fine, but just too small.Parking: Easy
Slow, unorganised, chaotic, small, stressful. We came in for a coffee stop and it was more hectic than a school playground. 1) there is not enough space for the amount of people inside, especially behind the till. 2) chaotic…with the staff having a go at each other, orders being wrong, cups and cups of drinks being thrown away because they’re wrong, till receipts everywhere, orders being written wrong on the cups, constant issues. 3) £5 for a small squashed wrap?! 4) unisex toilets…..it’s not working. The gaps in the toilet doors are not acceptable, woman should not feel unsafe going to the toilet. 5) no space to wait for drinks, stood like sardines. 6) no wonder orders were going wrong, at one point I counted what must have been 10 cups under the coffee machine, nobody knew what cup was what… 7) 25 minutes waiting for 2 x coffees? Never again….. Won’t be returning, way too unorganised and chaotic. And this was a Sunday in February, how will they cope in the heat of summer?! I dread to think…
Used to do a good quality breakfast menu, no longer serving which is a massive disappointment. We recommended to friends then turned up disappointed. Also, they have never opened to top section when I have been on around 5 visits now, which is so frustrating to cram downstairs. I wanted to enjoy this place, but I won’t be visiting just for a coffee.Parking: willen parking, charging spaces
The first time I visited Benugo was February last year and I would’ve given it 4 stars. Visited this afternoon and to my disappointment it’s really gone downhill. Very dirty, only serve hot food on the weekends. For most of the week it’s just an overpriced, poorly run cafe. Such a waste of space considering the location.