great staff really made the night special big thank you to lili for accommodating our needs,
Colin Carter
Only went in for beers after the match. So all OK for the 2 hrs we were there. Staff a bit slow , but ok
Daniel Mason
Really really sad I’ve put 1 star. My daughters 14th birthday and we’ve been let down by the standard of the food and to hear the table next to us say they should have gone to MD’s instead made us realise the shock we were in for. My daughter has been sick and her grandad is suffering now. Unless I get some compensation I will take things further. I’m up at 1:45 in the morning posting this because my daughter is throwing up.
Yaadavan Arulsivan
Absolutely rubbish experience! I was there on my birthday and it honestly felt like a waste of time. There wasn't any acknowledgement of my birthday booking and I wasn't meant to feel special. The burger I had tasted like the meat had been reheated. Also, the service was really slow and it took shall an age to pay for the bill which I wasn't very happy with as the whole experience was appalling. It was also my first time at TGI Fridays, and I had heard good things but my experience was far from it. I do not recommend
Micky Booth
Came here for my Mum’s birthday. Had put down it was a birthday celebration, and provided staff with a cake for my mum (as a surprise). Once the bill came, we wondered where the cake was. We asked the staff and they said it would be 5 minutes. 20 minutes later and followed by many “5 more minutes”, we decided to take the cake and leave, and do celebrations at home. So so so disappointed with this service, do not offer it as an option if you cant fulfil your promise. wont be coming again. Also to my fellow vegans, the food was very poor.
Melvyn Sibson
We were lucky when we visited here prior to a theatre show, we got served within 20 minutes. The table next to us had to wait an hour to get their order. Other customers walked out and another was shouting at staff through the kitchen door. There just wasn't enough staff for the number of people in the restaurant. Our waiter was friendly and helpful but was rushed off his feet. Would not recommend this TGI when it's busy.
Sumanth manchi
Went with my friends last week and had memorable experience.
sumanth sumi
Amazing food and nice experience had
HEYYY HEYYY
Favorite restaurant
Laura Jordan
AVOIDWent here on Wednesday 6th March. I was advised by my friend to avoid TGIs here as service is shocking when they went, However, we thought we would try it after not being able to get in to another restaurant as it was fully booked. Well, let’s just say I wish I listened and it seems like this definitely is an ongoing problem by the sounds of this place and nothing is being done about it!Myself and my partner came in at 6:10pm and took a while for a person to come and seat us. Sat down looked at menu and then had to call someone over to take our order, I asked, how long food would be as we had a show to attend at the theatre and was told 15 minutes. Ordered starters and mains and two cocktails. It was 6:55pm by the time we got our starters and then at 7:10pm still no meal. As I was looking round I could see numerous people waiting who had been there longer then us. I said to my partner, I don’t think we will be eating this main, and boy was I right. My partner went up and complained and was told she would find out what was happening, had no response or update after this. It got to 7:20 when myself and my partner as well as another table got up and said to the waitress we are going to have to leave. There was a gentleman and woman who were also sat on another table, with the lady eating her main and the gentleman sat there for 10 minutes waiting for his food!!! I felt sorry for him. Also for the price you pay here you would expect better service.This is totally unacceptable! We went to the show hungry, left annoyed by the service and lack of food! I will NOT be returning and will be telling everyone not to go here. There is clearly an issue here with staffing. The poor staff looked under pressure.
We went in and asked if they was a wait on foodthere said about 30 minutes which was OK withus as we had tickets for the theatre 45 minutesLater we still had no food we ask the waitresshow much long is are food is going to be andshe said did not have a clue how much longer itwas going to be???? She did say that they wereshort staffed and the manager was in thekitchen... 4 tables walked out ...and there wasabout six delivero drivers who were waiting fororder's I personally think that they should haveshut the app off
Steppy 22
The food was luke warm but tasty. The waiter was rude and quite arrogant. However it was still a alright night. Their Mac and cheese was good.
Harley Mackenzie
very fun, enjoyable for kids. food was fast and hot and overall very happy.
Samantha Tarbit
All about Mariam. What a fantastic, kind, lovely customer experience driven young person. We booked a birthday dinner at TGI for our little one and friends, and she was treated like a star! The food was good, but the service from Mariam was what really made our experience so good. Nothing was too much trouble - even when we had more than one kiddies drink spillage! Mariam, you were fantastic. I hope HQ take note on who to model when recruiting. Thanks again ⭐️
great staff really made the night special big thank you to lili for accommodating our needs,
Only went in for beers after the match. So all OK for the 2 hrs we were there. Staff a bit slow , but ok
Really really sad I’ve put 1 star. My daughters 14th birthday and we’ve been let down by the standard of the food and to hear the table next to us say they should have gone to MD’s instead made us realise the shock we were in for. My daughter has been sick and her grandad is suffering now. Unless I get some compensation I will take things further. I’m up at 1:45 in the morning posting this because my daughter is throwing up.
Absolutely rubbish experience! I was there on my birthday and it honestly felt like a waste of time. There wasn't any acknowledgement of my birthday booking and I wasn't meant to feel special. The burger I had tasted like the meat had been reheated. Also, the service was really slow and it took shall an age to pay for the bill which I wasn't very happy with as the whole experience was appalling. It was also my first time at TGI Fridays, and I had heard good things but my experience was far from it. I do not recommend
Came here for my Mum’s birthday. Had put down it was a birthday celebration, and provided staff with a cake for my mum (as a surprise). Once the bill came, we wondered where the cake was. We asked the staff and they said it would be 5 minutes. 20 minutes later and followed by many “5 more minutes”, we decided to take the cake and leave, and do celebrations at home. So so so disappointed with this service, do not offer it as an option if you cant fulfil your promise. wont be coming again. Also to my fellow vegans, the food was very poor.
We were lucky when we visited here prior to a theatre show, we got served within 20 minutes. The table next to us had to wait an hour to get their order. Other customers walked out and another was shouting at staff through the kitchen door. There just wasn't enough staff for the number of people in the restaurant. Our waiter was friendly and helpful but was rushed off his feet. Would not recommend this TGI when it's busy.
Went with my friends last week and had memorable experience.
Amazing food and nice experience had
Favorite restaurant
AVOIDWent here on Wednesday 6th March. I was advised by my friend to avoid TGIs here as service is shocking when they went, However, we thought we would try it after not being able to get in to another restaurant as it was fully booked. Well, let’s just say I wish I listened and it seems like this definitely is an ongoing problem by the sounds of this place and nothing is being done about it!Myself and my partner came in at 6:10pm and took a while for a person to come and seat us. Sat down looked at menu and then had to call someone over to take our order, I asked, how long food would be as we had a show to attend at the theatre and was told 15 minutes. Ordered starters and mains and two cocktails. It was 6:55pm by the time we got our starters and then at 7:10pm still no meal. As I was looking round I could see numerous people waiting who had been there longer then us. I said to my partner, I don’t think we will be eating this main, and boy was I right. My partner went up and complained and was told she would find out what was happening, had no response or update after this. It got to 7:20 when myself and my partner as well as another table got up and said to the waitress we are going to have to leave. There was a gentleman and woman who were also sat on another table, with the lady eating her main and the gentleman sat there for 10 minutes waiting for his food!!! I felt sorry for him. Also for the price you pay here you would expect better service.This is totally unacceptable! We went to the show hungry, left annoyed by the service and lack of food! I will NOT be returning and will be telling everyone not to go here. There is clearly an issue here with staffing. The poor staff looked under pressure.
Restaurantji Recommends
Amazing experience went a few weeks
We went in and asked if they was a wait on foodthere said about 30 minutes which was OK withus as we had tickets for the theatre 45 minutesLater we still had no food we ask the waitresshow much long is are food is going to be andshe said did not have a clue how much longer itwas going to be???? She did say that they wereshort staffed and the manager was in thekitchen... 4 tables walked out ...and there wasabout six delivero drivers who were waiting fororder's I personally think that they should haveshut the app off
The food was luke warm but tasty. The waiter was rude and quite arrogant. However it was still a alright night. Their Mac and cheese was good.
very fun, enjoyable for kids. food was fast and hot and overall very happy.
All about Mariam. What a fantastic, kind, lovely customer experience driven young person. We booked a birthday dinner at TGI for our little one and friends, and she was treated like a star! The food was good, but the service from Mariam was what really made our experience so good. Nothing was too much trouble - even when we had more than one kiddies drink spillage! Mariam, you were fantastic. I hope HQ take note on who to model when recruiting. Thanks again ⭐️