It's the best place i've ever seen in my whole shopping
Sandra Vaitiekūnienė
The cafe wasn't that busy,but needs to wait 1hour to get your food... It's too long ,especially for kids. It's not the first time. I think store need to sort it out with putting more staff on the shift..
Emma S
Absolutely disgusting. Literally food spilling out everywhere, out of stock of most items. Wouldn't shop there if you paid me. No standards
Mark Coleman
Went to the store on Tuesday morning I was not impressed. There was food trolleys everywhere in the Isles. The stuff were very unfriendly. There was only one till for superstore open people were queueing halfway down the lsles to pay for the shopping me and my wife would never return to the shop again
Jordan Mcaleese
Absolutely superb shop lovely staff and very nice and clean cafè great selection of toys but witnessed a citizens arrest last Friday
Jackie Byrne
Dirty floors and whole shop looks messy, very cold no heating on., will not be back .
Shaherm Atta
I just got bread from Asda this the last time I’m go there , and I just eat some of them then seee it that’s poison , any thing happens to me, you guys get responsibility
evegang
Just ok
Yvonne Goodley
Used they cafe. Still not able to do toasted tea cake as machine not working. This machine has not worked for more than a year. Not very good customer service.
Absolutely terrible service, the slowest person on customer service desk, staff standing around not interested in the queue of people waiting, 20mins for me to be served and only had 3 customers in front 10 behind me waiting. Terrible
Mi Giem (Real Audits)
Improved Service Experience at Asda Peterborough SuperstoreI previously left a review regarding the extended wait times for Uber Eats collections at the Asda Peterborough Superstore. I was pleasantly surprised to receive a prompt response from the store acknowledging my concern and assuring me that my feedback would be used for improvements. This immediate attention to customer feedback exemplifies the store's commitment to providing a high-quality service for its customers.I have since experienced a significant improvement in the collection process. I've noticed that collections are now made at the dedicated Click and Collect point, rather than at the Customer Service desk. This adjustment has led to a smoother, more efficient service with noticeably shorter wait times. I appreciate the store's swift action in addressing my concern, and it's clear that they value their customers' experience.The staff at Asda Peterborough Superstore have been consistently helpful and friendly, helping to create a pleasant shopping environment at all times. Their proactive response to my previous review illustrates their dedication to customer satisfaction.I would like to thank Asda Peterborough Superstore for their exceptional service and for taking on board customer feedback to improve their operations. I am happy to change my rating to a positive one and look forward to a continued good service. Keep up the great work!
StickOfGlory GD
great stock but terrible staff/shopkeepers. been there with my mum on 20th nov and she waited a long time, about 10-15 minutes, for her scan & go shopping to be checked out, especially one member of staff literally put the £25 gilette razors aside and my mum nearly forgot to put them back in the cart. just wow.
Jordan Bland
Walked in at 6PM on Friday and it’s like an apocalypse just took place. Products fallen off the shelves, empty boxes everywhere, abandoned trolleys, abandoned cages, mess all over the floor and more importantly, no staff to be seen. I order online from this place but I am shocked at the state of the store and the supervisors and management seem reluctant to set the standards…
H khan
Busy all the time... parking is full and difficult to find trolly.Toilets upstairs...
It's the best place i've ever seen in my whole shopping
The cafe wasn't that busy,but needs to wait 1hour to get your food... It's too long ,especially for kids. It's not the first time. I think store need to sort it out with putting more staff on the shift..
Absolutely disgusting. Literally food spilling out everywhere, out of stock of most items. Wouldn't shop there if you paid me. No standards
Went to the store on Tuesday morning I was not impressed. There was food trolleys everywhere in the Isles. The stuff were very unfriendly. There was only one till for superstore open people were queueing halfway down the lsles to pay for the shopping me and my wife would never return to the shop again
Absolutely superb shop lovely staff and very nice and clean cafè great selection of toys but witnessed a citizens arrest last Friday
Dirty floors and whole shop looks messy, very cold no heating on., will not be back .
I just got bread from Asda this the last time I’m go there , and I just eat some of them then seee it that’s poison , any thing happens to me, you guys get responsibility
Just ok
Used they cafe. Still not able to do toasted tea cake as machine not working. This machine has not worked for more than a year. Not very good customer service.
Just about everything
Restaurantji Recommends
Absolutely terrible service, the slowest person on customer service desk, staff standing around not interested in the queue of people waiting, 20mins for me to be served and only had 3 customers in front 10 behind me waiting. Terrible
Improved Service Experience at Asda Peterborough SuperstoreI previously left a review regarding the extended wait times for Uber Eats collections at the Asda Peterborough Superstore. I was pleasantly surprised to receive a prompt response from the store acknowledging my concern and assuring me that my feedback would be used for improvements. This immediate attention to customer feedback exemplifies the store's commitment to providing a high-quality service for its customers.I have since experienced a significant improvement in the collection process. I've noticed that collections are now made at the dedicated Click and Collect point, rather than at the Customer Service desk. This adjustment has led to a smoother, more efficient service with noticeably shorter wait times. I appreciate the store's swift action in addressing my concern, and it's clear that they value their customers' experience.The staff at Asda Peterborough Superstore have been consistently helpful and friendly, helping to create a pleasant shopping environment at all times. Their proactive response to my previous review illustrates their dedication to customer satisfaction.I would like to thank Asda Peterborough Superstore for their exceptional service and for taking on board customer feedback to improve their operations. I am happy to change my rating to a positive one and look forward to a continued good service. Keep up the great work!
great stock but terrible staff/shopkeepers. been there with my mum on 20th nov and she waited a long time, about 10-15 minutes, for her scan & go shopping to be checked out, especially one member of staff literally put the £25 gilette razors aside and my mum nearly forgot to put them back in the cart. just wow.
Walked in at 6PM on Friday and it’s like an apocalypse just took place. Products fallen off the shelves, empty boxes everywhere, abandoned trolleys, abandoned cages, mess all over the floor and more importantly, no staff to be seen. I order online from this place but I am shocked at the state of the store and the supervisors and management seem reluctant to set the standards…
Busy all the time... parking is full and difficult to find trolly.Toilets upstairs...