Can’t believe such burger in Peterbrough amazing 100/100
fiona crawford
Absolutely delicious burger from here tonight.
Reece Mubashar
Ordered on Uber eats and food didn’t arrive wish I could give 0 starts called the restaurant they said they’ll contact the delivery driver called them again and he said delivery driver had delivered it then call them again and they are no answering there phone !!!!! Don’t order from them!!!!
Yasmin Iqbal
Have ordered a few times from downtown burger and they have never disappointed us. The food is always good quality and on time, will be ordering from here more often.
Owen Lemin
Absolutely
Deviousdanie1
There was genuinely nothing good about my order. The order was late, cold and missing the drinks. The milkshake was basically sweet milk with a few bits of chocolate in it. The cookie "dough" was basically an overcooked crunchy cookie and had a piece of wrapper in it. Absolutely EVERYTHING was skimped, there was about 3 pieces of shredded lettuce and 2 pieces of diced onion in the burger, barely any bacon or cheese on the "loaded" fries. The price for what you get is extortionate. I won't be ordering from here again and based on my experience, I wouldn't recommend others to either. I also tried to call twice and requested an update through just eat and got no answer from either.
BOT Abuser
Terrible food. Arrived 50 minutes late. Tried to call store to no reply. Finally arrived. Stone cold, seemed to have been previously reheated and hadn't even delivered the correct items. Absolutely terrible place to order
John Nicoll
Very poor service, delivery was nearly an hour late, food was cold, have been refused a refund, you can argue it with the credit card company now, will never use
Faith Rayner
Food was 20 minutes late when we asked where it was we was rudely told that the food would be with us within 5-6 minutes but it was 20 minutes late and then when we got our food it was stone cold and we had to warm it up so it was hot we WILL NOT be ordering from them again as the food and customer service was
Plant l
Ordered from here, descriptions don't match the food. I got the Kentucky classic burger, it was a chicken burger in a soggy bun with some brown lettuce and a tomato. No nacho cheese, no American cheese and no gherkins. Disappointed.
It was a collection order. And they gave me some extra juice for free?.New management helped me to find best choice and I love the burger .highly recommend ✨
somayyah naseri
It’s really amazing The Gourmet burgers are soo juicy and and the chicken donor was amazing all the food delivered very hot.Their delivery drivers are so generous and very respectable
Saara Ali
Been ordering from here for a long time now. I believe it has changed ownership? Had it around one month ago and and food wasn’t upto the usual standard thought maybe it was a one off so tried again but it’s terrible. Portions are a lot smaller, ordered bbq loaded fries no bbq on them. This used to be one of my favourite take outs but unfortunately will not be ordering from here again!
Melissa Elliott
Used to be good, but food has changed.
Vicki Roberts
Been ordering here for a while now. Always order the same thing, at least 5 or 6 times before. The BBQ Meat Thunder Box with mayo, no salad and the Downtown Special Box, and have always enjoyed it. Ordered the same thing tonight and the BBQ Meat Thunder doesn't come with BBQ sauce at all anymore, when it used to be completely tossed in it and then to add insult to injury it was covered in salad. No salad was ordered for that Box at all. Just Mayo. My partner won't touch anything with salad on it with a barge pole. After ringing to explain that the order was wrong and that it looked like two Special Boxes but one without sauce, I was told rudely that I never requested BBQ sauce, and that I never explained that I didn't want salad.I didn't order salad and I ordered the BBQ Thunder so wheres the BBQ?Not gonna lie I got annoyed.Seriously has this place changed ownership? Also to add on top, even after picking out all the salad and slathering it in our own BBQ sauce, the chips were undercooked.After the way I was spoken to on the phone and the sheer lack of customer service I will not be ordering from here again. Inedible food, terrible customer service. Don't recommend whatsoever. Its not as if it was a cheap meal either.
Can’t believe such burger in Peterbrough amazing 100/100
Absolutely delicious burger from here tonight.
Ordered on Uber eats and food didn’t arrive wish I could give 0 starts called the restaurant they said they’ll contact the delivery driver called them again and he said delivery driver had delivered it then call them again and they are no answering there phone !!!!! Don’t order from them!!!!
Have ordered a few times from downtown burger and they have never disappointed us. The food is always good quality and on time, will be ordering from here more often.
Absolutely
There was genuinely nothing good about my order. The order was late, cold and missing the drinks. The milkshake was basically sweet milk with a few bits of chocolate in it. The cookie "dough" was basically an overcooked crunchy cookie and had a piece of wrapper in it. Absolutely EVERYTHING was skimped, there was about 3 pieces of shredded lettuce and 2 pieces of diced onion in the burger, barely any bacon or cheese on the "loaded" fries. The price for what you get is extortionate. I won't be ordering from here again and based on my experience, I wouldn't recommend others to either. I also tried to call twice and requested an update through just eat and got no answer from either.
Terrible food. Arrived 50 minutes late. Tried to call store to no reply. Finally arrived. Stone cold, seemed to have been previously reheated and hadn't even delivered the correct items. Absolutely terrible place to order
Very poor service, delivery was nearly an hour late, food was cold, have been refused a refund, you can argue it with the credit card company now, will never use
Food was 20 minutes late when we asked where it was we was rudely told that the food would be with us within 5-6 minutes but it was 20 minutes late and then when we got our food it was stone cold and we had to warm it up so it was hot we WILL NOT be ordering from them again as the food and customer service was
Ordered from here, descriptions don't match the food. I got the Kentucky classic burger, it was a chicken burger in a soggy bun with some brown lettuce and a tomato. No nacho cheese, no American cheese and no gherkins. Disappointed.
Restaurantji Recommends
It was a collection order. And they gave me some extra juice for free?.New management helped me to find best choice and I love the burger .highly recommend ✨
It’s really amazing The Gourmet burgers are soo juicy and and the chicken donor was amazing all the food delivered very hot.Their delivery drivers are so generous and very respectable
Been ordering from here for a long time now. I believe it has changed ownership? Had it around one month ago and and food wasn’t upto the usual standard thought maybe it was a one off so tried again but it’s terrible. Portions are a lot smaller, ordered bbq loaded fries no bbq on them. This used to be one of my favourite take outs but unfortunately will not be ordering from here again!
Used to be good, but food has changed.
Been ordering here for a while now. Always order the same thing, at least 5 or 6 times before. The BBQ Meat Thunder Box with mayo, no salad and the Downtown Special Box, and have always enjoyed it. Ordered the same thing tonight and the BBQ Meat Thunder doesn't come with BBQ sauce at all anymore, when it used to be completely tossed in it and then to add insult to injury it was covered in salad. No salad was ordered for that Box at all. Just Mayo. My partner won't touch anything with salad on it with a barge pole. After ringing to explain that the order was wrong and that it looked like two Special Boxes but one without sauce, I was told rudely that I never requested BBQ sauce, and that I never explained that I didn't want salad.I didn't order salad and I ordered the BBQ Thunder so wheres the BBQ?Not gonna lie I got annoyed.Seriously has this place changed ownership? Also to add on top, even after picking out all the salad and slathering it in our own BBQ sauce, the chips were undercooked.After the way I was spoken to on the phone and the sheer lack of customer service I will not be ordering from here again. Inedible food, terrible customer service. Don't recommend whatsoever. Its not as if it was a cheap meal either.