Thought I would try again after a few month's why did I the food was awfull chicken was not nice the coating was just as bad they should shut up shop
Jessica A
We ordered through Uber eats for our entire family and we’re missing all of the fries and sides. We contacted the store to ask what could be done and was told; not our problem. Whilst I under stand I can take it up with Uber eats. That didn’t get the rest of the meal on the table for the kids, nor was it Uber eats’ fault. It was KFC who had failed to pack the correct food. Not to mention how rude the staff member was and when I asked for his name he hung up on me And apparently this was a large mash…..
Pipefitte
Went through Eye drive through and got home and half of it missing,no popcorn chicken or dips. Chips were like soggy mash at bottom of bag.Phoned up to complain and was told they didnt believe me!Complete clowns try Hampton or town centre one.
Suiram123
Chicken was still alive. I will never buy again. You let me down. No more kfc from now on for me and my family
TJBACBHTBJBB
Ordered via drive thru, called back to window to wait for approval. All approved, next window told to pay again, asked for proof payment hadn’t been taken and was given a receipt which said the opposite. Refused to put again, sat for 10 minutes whilst the manager called us a theif, to have cold food thrown at us. Once I could get phone signal checked Apple Pay and bank app and could see proof of approved payment on both apps. Food completely cold and rock solid so returned to have it changed, accused again in front of a restaurant full of customers of being a theif, told that they are 150% sure my payment wasn’t taken. So wouldn’t change food. Now £15 out of pocket as payment has been taken! AVOID!! Staff seem to be running a scam to get multiple payments!!
Rebecca Markham
Messed up my order, by time I realised they had closed and stopped answering the phone.\\nWorst service I have had from KFC ever
Slightly Wandering
Probably the cleanest KFC I've been in. Friendly helpful staff and the aircon is on the perfect setting! I ordered the 4 peice deal with extra gravy, for £7.78. I asked for no legs as I don't eat them and my order was honoured with no questions whatsoever. Chicken was moist, gravy tasted like gravy (not watered down flavourless stuff as you find with most KFCS). There is a drive thru but I opted to sit in. It's about 17.15 on a Monday so would imagine they will get busier shortly.. But service was lightening speed here. Seems well organised and managed. Michael behind the counter is cheerful and super helpful! Thanks :)
gordon parry
Not clever! Chicken old,check your bucket feast for correct portions as a chicken end peice is classed as a portion, can't do much when your in a drive through!
Danny Brown
No cups, so no drinks available other than water. No dips with boneless meals, but no alternative offered. Chicken was VERY dry, as if it had been sat under a heat lamp for quite a while.
Jackie McAdam
Absolutely shocking, got food delivered there were no chips with the fillet burger meal and the fillet burger was so hard and dry it nearly broke your teeth. Put me off for life . Best thing was the drink !!
Would not eat here ever again… had a take out , bucket.. chicken over cooked and hard.. nearly broke my tooth… coleslaw runny and who in there right mind said people prefer the chips with the skins on… even the cat would not eat them .. awful awful.. will not ever have KFC ever again
Mark Glasgow
Good just a shame that delivery drivers get a much better service than customers who go in to the restaurant, a driver came in ten minutes after me and still got priority
Jmarius50
One of worst KFC anywhere, ordered for a takeaway so many time but it just keeps getting worse. Always burned and dry, all the time. Dry as well.
vodwings70
Ordered a takeaway. Delivered on time. The 6 piece chicken bucket, was a 6 piece rocks of hard, overcooked, dry inedible chicken. My partners double zinger burger was good. I was left hungry and hugely disappointed
stefanierP2901DM
Ordered late Sunday evening on deliveroo waited a while for our order and when it came they missed off our order of Gravy and no dips!! This is the second time that i have ordered from here and I have had missing items. On this occasion I called the store and the staff member I spoke to couldn't care less, poor customer service. Lost my custom.
Thought I would try again after a few month's why did I the food was awfull chicken was not nice the coating was just as bad they should shut up shop
We ordered through Uber eats for our entire family and we’re missing all of the fries and sides. We contacted the store to ask what could be done and was told; not our problem. Whilst I under stand I can take it up with Uber eats. That didn’t get the rest of the meal on the table for the kids, nor was it Uber eats’ fault. It was KFC who had failed to pack the correct food. Not to mention how rude the staff member was and when I asked for his name he hung up on me And apparently this was a large mash…..
Went through Eye drive through and got home and half of it missing,no popcorn chicken or dips. Chips were like soggy mash at bottom of bag.Phoned up to complain and was told they didnt believe me!Complete clowns try Hampton or town centre one.
Chicken was still alive. I will never buy again. You let me down. No more kfc from now on for me and my family
Ordered via drive thru, called back to window to wait for approval. All approved, next window told to pay again, asked for proof payment hadn’t been taken and was given a receipt which said the opposite. Refused to put again, sat for 10 minutes whilst the manager called us a theif, to have cold food thrown at us. Once I could get phone signal checked Apple Pay and bank app and could see proof of approved payment on both apps. Food completely cold and rock solid so returned to have it changed, accused again in front of a restaurant full of customers of being a theif, told that they are 150% sure my payment wasn’t taken. So wouldn’t change food. Now £15 out of pocket as payment has been taken! AVOID!! Staff seem to be running a scam to get multiple payments!!
Messed up my order, by time I realised they had closed and stopped answering the phone.\\nWorst service I have had from KFC ever
Probably the cleanest KFC I've been in. Friendly helpful staff and the aircon is on the perfect setting! I ordered the 4 peice deal with extra gravy, for £7.78. I asked for no legs as I don't eat them and my order was honoured with no questions whatsoever. Chicken was moist, gravy tasted like gravy (not watered down flavourless stuff as you find with most KFCS). There is a drive thru but I opted to sit in. It's about 17.15 on a Monday so would imagine they will get busier shortly.. But service was lightening speed here. Seems well organised and managed. Michael behind the counter is cheerful and super helpful! Thanks :)
Not clever! Chicken old,check your bucket feast for correct portions as a chicken end peice is classed as a portion, can't do much when your in a drive through!
No cups, so no drinks available other than water. No dips with boneless meals, but no alternative offered. Chicken was VERY dry, as if it had been sat under a heat lamp for quite a while.
Absolutely shocking, got food delivered there were no chips with the fillet burger meal and the fillet burger was so hard and dry it nearly broke your teeth. Put me off for life . Best thing was the drink !!
Restaurantji Recommends
Would not eat here ever again… had a take out , bucket.. chicken over cooked and hard.. nearly broke my tooth… coleslaw runny and who in there right mind said people prefer the chips with the skins on… even the cat would not eat them .. awful awful.. will not ever have KFC ever again
Good just a shame that delivery drivers get a much better service than customers who go in to the restaurant, a driver came in ten minutes after me and still got priority
One of worst KFC anywhere, ordered for a takeaway so many time but it just keeps getting worse. Always burned and dry, all the time. Dry as well.
Ordered a takeaway. Delivered on time. The 6 piece chicken bucket, was a 6 piece rocks of hard, overcooked, dry inedible chicken. My partners double zinger burger was good. I was left hungry and hugely disappointed
Ordered late Sunday evening on deliveroo waited a while for our order and when it came they missed off our order of Gravy and no dips!! This is the second time that i have ordered from here and I have had missing items. On this occasion I called the store and the staff member I spoke to couldn't care less, poor customer service. Lost my custom.