Please don’t arrive before check in time if you haven’t paid the £30 early check in fee On the day of our arrival traffic was very light my wife and I arrived 30 mins before check in time to be told by a young lady on reception very abruptly You can’t check in until 2pm We have stopped in hundreds of hotels in our 65 years on this planet Sometimes you arrive on time or late for check in occasionally you arrive early Remembering two occasions The first hotel advised us to please go into the bar area and they would call us when our room was ready The second hotel gave us coffee and cake and informed us when our room was ready they would come a collect us The Bull Hotel Peterborough and Peel Hotels group should take this on board The hospitality industry are struggling at the moment Making guests feeling a little bit special on arrival goes along way
Mike J
We stayed in this 4 star hotel in downtown Peterborough which is conveniently situated within walking distance of the train station. The bedrooms and public areas are clean and well presented. We did feel that the staff although extremely efficient but could smile more and look as if they are enjoying themselves .The hotel is full of character and the decor is very stylish and in a convenient location around the corner from the Cathedral. We can highly recommend if you are looking for a well situated hostelry in Peterborough.
basilfaulty8246
My company booked me here, it was not good. The room smelled of paint of chemicals, not sure which. Very unpleasant. Not woken up by some droning machinery, it's 00:37 It just stopped, but suspect I will not get any sleep tonight.
Paul_alex_n
Christmas PARTY was no fun. Worst Christmas party ever, with poor quality food. I never expected much, but service and welcome were poor, we arrived At 6 30pm for 7pm start. Staff were not welcoming at all. The bar was understaffed and very small. The drinks were extremely expensive £14 for a can of Guinness and a glass of Prosseco. The starter of crayfish and prawns consists of 1 lettuce leaf slice of tomato and some maryrose covered prawns, all 5 of them. The seabass main was small and dry and served with overcooked carrots and Brussels! I had cheese and biscuits for dessert, the funniest things I have ever seen with 3 small bits of cheese and soggy crackers. The DJ was crammed into the corner, the dance floor was small and just not big enough for the number of people crammed into the room. The night came to a climax with a fight between a couple.of Peterborough Chavs, followed by a visit from 6 police officers as The Bull Hotel had no security staff to brake the fight up or deal with the issues. Over priced, poor service and dreadful food.
Sightsee19244818765
Attended Xmas party here and then stayed the night. Bad food, bad positioning & woken up at 9am by cleaner then woken up again at 9:30 ruined night off from kids no lay ins allowed here! Xmas party they stuck us not in the main room with the disco…. Atmosphere therefor was rubbish. Wish they had told us we would have chosen another date where we could be in the lovely old room not in the breakfast room! Was disappointed immediately.., Food terrible 4/5 of our party didn’t eat their turkey. I personally couldn’t even swallow it it was so dry. Do not make our mistake go elsewhere
markcambridge82
The building is lovely and the restaurant or food area is very inviting. The staff are friendly but did not check if we were ok with the food. The food itself was ok but nothing special. The fish and chips was very nice but not any better than others in the area for a more reasonable price. My friend had beef lasagna and she was disappointed stating it was not ‘homemade’ as other establishments near by have done. The place is nice as are the staff, but not somewhere I would rush back to for the food.
Roam317225
we held a family function at the Bull Hotel, and the table looked nicely set out. But the table service was poor. One meal arrived so late after all others had already finished. There was only one meat-free selection on the menu, and all requests for any alternatives were declined. Child portions were also declined. One of my brie fritters was emty! My mushroom risotto looked awful and tasted boring. I would not go back there.
Exessex
Parking straightforward and plenty of room. First room given there was no heating, so we were moved Second room, couldn’t turn the heating off, so one room freezing, the next sweltering Room very small. Bed not comfortable. TV on the way so not possible to watch i. I got a loyalty discount from booking.com which made this just over £80, or should’ve been over £100. The room are very very budget and there is better for the price I won’t be staying again
Westwood78
Had family visiting from overseas and nipped into Pastorudis for a quick bite to eat as wanted to avoid the usual chains that Peterborough is full of. Lovely old building and quaint layout but the service and food quality was appalling. Sandwiches arrived with half their fillings missing (not sure who eats a Pickle only sandwich) bread on the stale side, handful of cheap (and soft) crisps and watery coleslaw on the side, anemic frozen chips. Waited almost 45 minutes for one of our drinks, the waitress was apologetic but somewhat clueless. It has the potential to be a gem of a place but it’s letting itself down.
sam d
Had a lovely 2 night stay booked through Travelzoo. An excellent stay and value for money. Dinner on first night was included and delicious. Breakfast was good and staff very helpful. Parking is free and at back of hotel so tricky to get too. Wouldn’t hesitate to stay here again. Thank you for a lovely break away.
We stayed here for 2 nights to attend the Robbie Williams concert in Sandringham. A nice place to stay and breakfast was ok if you wanted a cooked one. There were no pastries or croissants when we arrived at 8.15am. The car park was tricky to find and we had to call for the postcode as it’s different from the front of the hotel.
Julie B
The Bull Hotel is ideally situated in central Peterborough and has a good-sized car park at the back. Reception provided an adequate service but the best service we received was in the bar and also in the breakfast room where staff were very attentive and efficient. Our room was down a separate ground floor annexe-like corridor and although it was spacious it was sparsely decorated and didn't feel homely, unlike the rooms we've previously stayed in which were located in the main older part of the building. Also the one and only tap in the bathroom had a sprinkler attached and was most annoying as it almost gave you a shower every time you tried to wash your hands - we did mention this to reception! We had drinks in the bar in the evening - a good variety of cocktails on the menu. Breakfast food was great quality and staff were very welcoming and helpful.
Sara W
Had afternoon tea booked for our Anniversary today , when we arrived at the Bull hotel Peterborough the waitress was very stern looking and with manners to match We went for the sparkling afternoon tea, the tea arrived and at first looked lovely . Starting with the sandwiches, little or no filling and marg about an inch thick , warm scone was next , so dry and tasteless. Then the plate of bite size cakes , we’re not what we expected also so very dry , we only ate one each . The disappointment of such a terrible tea , when asking the receptionist for the head office contact info she said I don’t have a clue actually which about sums up the experience, it will be a very long time before I endure an afternoon tea after todays visit
Karen H
Polite staff member showed us to our table . My tea plate had food piece from previous setting. Staff member apologised and gave me a clean tea plate. My husband picked his plate up to find food stuck to bottom and to table . Called staff she again apologised swapped plate and wiped table with a napkin. She then bought us two glasses of fizz and apologised. Unfortunately as this had been a gift for special occasion it spoilt the whole experience. Food was nice but very small one bite size cakes .
michellenartey
Lovely hotel, The staff were very helpful and friendly. The room we stayed in was nice and cool on a hot day as well as being extremely clean. Breakfast was delicious.
Please don’t arrive before check in time if you haven’t paid the £30 early check in fee On the day of our arrival traffic was very light my wife and I arrived 30 mins before check in time to be told by a young lady on reception very abruptly You can’t check in until 2pm We have stopped in hundreds of hotels in our 65 years on this planet Sometimes you arrive on time or late for check in occasionally you arrive early Remembering two occasions The first hotel advised us to please go into the bar area and they would call us when our room was ready The second hotel gave us coffee and cake and informed us when our room was ready they would come a collect us The Bull Hotel Peterborough and Peel Hotels group should take this on board The hospitality industry are struggling at the moment Making guests feeling a little bit special on arrival goes along way
We stayed in this 4 star hotel in downtown Peterborough which is conveniently situated within walking distance of the train station. The bedrooms and public areas are clean and well presented. We did feel that the staff although extremely efficient but could smile more and look as if they are enjoying themselves .The hotel is full of character and the decor is very stylish and in a convenient location around the corner from the Cathedral. We can highly recommend if you are looking for a well situated hostelry in Peterborough.
My company booked me here, it was not good. The room smelled of paint of chemicals, not sure which. Very unpleasant. Not woken up by some droning machinery, it's 00:37 It just stopped, but suspect I will not get any sleep tonight.
Christmas PARTY was no fun. Worst Christmas party ever, with poor quality food. I never expected much, but service and welcome were poor, we arrived At 6 30pm for 7pm start. Staff were not welcoming at all. The bar was understaffed and very small. The drinks were extremely expensive £14 for a can of Guinness and a glass of Prosseco. The starter of crayfish and prawns consists of 1 lettuce leaf slice of tomato and some maryrose covered prawns, all 5 of them. The seabass main was small and dry and served with overcooked carrots and Brussels! I had cheese and biscuits for dessert, the funniest things I have ever seen with 3 small bits of cheese and soggy crackers. The DJ was crammed into the corner, the dance floor was small and just not big enough for the number of people crammed into the room. The night came to a climax with a fight between a couple.of Peterborough Chavs, followed by a visit from 6 police officers as The Bull Hotel had no security staff to brake the fight up or deal with the issues. Over priced, poor service and dreadful food.
Attended Xmas party here and then stayed the night. Bad food, bad positioning & woken up at 9am by cleaner then woken up again at 9:30 ruined night off from kids no lay ins allowed here! Xmas party they stuck us not in the main room with the disco…. Atmosphere therefor was rubbish. Wish they had told us we would have chosen another date where we could be in the lovely old room not in the breakfast room! Was disappointed immediately.., Food terrible 4/5 of our party didn’t eat their turkey. I personally couldn’t even swallow it it was so dry. Do not make our mistake go elsewhere
The building is lovely and the restaurant or food area is very inviting. The staff are friendly but did not check if we were ok with the food. The food itself was ok but nothing special. The fish and chips was very nice but not any better than others in the area for a more reasonable price. My friend had beef lasagna and she was disappointed stating it was not ‘homemade’ as other establishments near by have done. The place is nice as are the staff, but not somewhere I would rush back to for the food.
we held a family function at the Bull Hotel, and the table looked nicely set out. But the table service was poor. One meal arrived so late after all others had already finished. There was only one meat-free selection on the menu, and all requests for any alternatives were declined. Child portions were also declined. One of my brie fritters was emty! My mushroom risotto looked awful and tasted boring. I would not go back there.
Parking straightforward and plenty of room. First room given there was no heating, so we were moved Second room, couldn’t turn the heating off, so one room freezing, the next sweltering Room very small. Bed not comfortable. TV on the way so not possible to watch i. I got a loyalty discount from booking.com which made this just over £80, or should’ve been over £100. The room are very very budget and there is better for the price I won’t be staying again
Had family visiting from overseas and nipped into Pastorudis for a quick bite to eat as wanted to avoid the usual chains that Peterborough is full of. Lovely old building and quaint layout but the service and food quality was appalling. Sandwiches arrived with half their fillings missing (not sure who eats a Pickle only sandwich) bread on the stale side, handful of cheap (and soft) crisps and watery coleslaw on the side, anemic frozen chips. Waited almost 45 minutes for one of our drinks, the waitress was apologetic but somewhat clueless. It has the potential to be a gem of a place but it’s letting itself down.
Had a lovely 2 night stay booked through Travelzoo. An excellent stay and value for money. Dinner on first night was included and delicious. Breakfast was good and staff very helpful. Parking is free and at back of hotel so tricky to get too. Wouldn’t hesitate to stay here again. Thank you for a lovely break away.
Restaurantji Recommends
We stayed here for 2 nights to attend the Robbie Williams concert in Sandringham. A nice place to stay and breakfast was ok if you wanted a cooked one. There were no pastries or croissants when we arrived at 8.15am. The car park was tricky to find and we had to call for the postcode as it’s different from the front of the hotel.
The Bull Hotel is ideally situated in central Peterborough and has a good-sized car park at the back. Reception provided an adequate service but the best service we received was in the bar and also in the breakfast room where staff were very attentive and efficient. Our room was down a separate ground floor annexe-like corridor and although it was spacious it was sparsely decorated and didn't feel homely, unlike the rooms we've previously stayed in which were located in the main older part of the building. Also the one and only tap in the bathroom had a sprinkler attached and was most annoying as it almost gave you a shower every time you tried to wash your hands - we did mention this to reception! We had drinks in the bar in the evening - a good variety of cocktails on the menu. Breakfast food was great quality and staff were very welcoming and helpful.
Had afternoon tea booked for our Anniversary today , when we arrived at the Bull hotel Peterborough the waitress was very stern looking and with manners to match We went for the sparkling afternoon tea, the tea arrived and at first looked lovely . Starting with the sandwiches, little or no filling and marg about an inch thick , warm scone was next , so dry and tasteless. Then the plate of bite size cakes , we’re not what we expected also so very dry , we only ate one each . The disappointment of such a terrible tea , when asking the receptionist for the head office contact info she said I don’t have a clue actually which about sums up the experience, it will be a very long time before I endure an afternoon tea after todays visit
Polite staff member showed us to our table . My tea plate had food piece from previous setting. Staff member apologised and gave me a clean tea plate. My husband picked his plate up to find food stuck to bottom and to table . Called staff she again apologised swapped plate and wiped table with a napkin. She then bought us two glasses of fizz and apologised. Unfortunately as this had been a gift for special occasion it spoilt the whole experience. Food was nice but very small one bite size cakes .
Lovely hotel, The staff were very helpful and friendly. The room we stayed in was nice and cool on a hot day as well as being extremely clean. Breakfast was delicious.