Never ever in your life take the mango frappe. THERE IS NO COFFEE!! It's a disgusting, awful, disgraceful and just disappointing milk mass that cannot even be called a milkshake, and even more so a frappe. Dissatisfied. Service was nice.
Charlotte D
Really bad experience. First the guy on the speaker took our order incorrectly and ordered us the wrong sizes and type of milks of our drinks - oh well will still drink whatever we are given not the end of the world- but then the quality of the drinks were appalling. Cappuccino and latte both tasted so watery and strange tasting. They almost tasted burnt/ stale? And we had ordered syrups which were untastable in the drinks. Basically given a cup of hot water! They were both un drinkable. Very annoying when you’re paying £10 for two coffees that you can’t even drink. A reminder to go to small businesses and not chains where the people who work there don’t care if you enjoy your drink or not
Viacheslav Shybynskyi
The awning was cut 06.12.23
craig callaghan
Called in on the morning of the 8th and I was greeted by welcoming staff, the young lady was polite and cheerful and the young man making the drinks was extremely pleasant and chatty, such a refreshing change in this day and age. Even though they were busy they both took the time to deliver the perfect customer experience.Much appreciated
MyUserNameWasTaken
This Costa has quite limited opening hours for a motorway service station outlet and as such it's usually closed whenever I stop off at Chester Services. We recently stopped there early afternoon on the way home from dropping off a daughter at Manchester Airport so for once it was open while I was there. Normally I'd go for a strong coffee but on the occasion I was feeling a bit under the weather so I ordered a hot chocolate instead. It arrived in good time and was perfectly acceptable. I drank it while slouched on a comfortable sofa so I can't complain too much.
Gillian Maggs
I made a error when ordering today but the staff that were on where lovely, they never bothered and made me the drinks that I wanted even though it was my fault and they had already started making the wrong ones. Nothing was too much trouble for them and they did it with lovely smiles on their faces, well done Costa for hiring these two cheerful people.
Adam Thwaits
As always great drinks and fast service.
Claire Edwards
I stopped for a much needed coffee this morning on my way home from work. I was served by a lovely lady, who was chatty and overall a credit to Costa. Her conversation, along with coffee, perked me up for my onward drive. Refreshing to be served by someone with a personality.
Michael K
Very friendly staff and great service.Instagram: michaelqmul
Went to drive through as we were in a rush but the coffee fell far short of the usual high standard we normally get in the service cafe. Cappuccino was only half full and was terribly weak and my soy latte lacked the vanilla shot I had ordered and paid for. Won’t be using the drive through again.
Q3190FDstephenc
Great services well laid out, efficient MC donalds serving tasty hot food. Special mention for Maria servicing the spotlessly clean Gents loos, studios in her work and friendly a credit to Chester services.
Paul H
45 minutes to get off the car park yesterday afternoon at around 6pm. Staff doing their best to manage the situation. There didn't seem to be a specific problem, just gridlock. So I do not know how often this might occur but beware if it looks busy to get on.
Claire Key
Always impressed at how friendly and helpful the staff are here. Not all Costa’s are the same, I usually avoid them because of bad service else where but the staff in this Costa have made me review my opinion. Thank you.
Steve Taylor
Service was a bit slow when we were there with only 2 staff on a weekend afternoon, but its Costa so quality is good
Never ever in your life take the mango frappe. THERE IS NO COFFEE!! It's a disgusting, awful, disgraceful and just disappointing milk mass that cannot even be called a milkshake, and even more so a frappe. Dissatisfied. Service was nice.
Really bad experience. First the guy on the speaker took our order incorrectly and ordered us the wrong sizes and type of milks of our drinks - oh well will still drink whatever we are given not the end of the world- but then the quality of the drinks were appalling. Cappuccino and latte both tasted so watery and strange tasting. They almost tasted burnt/ stale? And we had ordered syrups which were untastable in the drinks. Basically given a cup of hot water! They were both un drinkable. Very annoying when you’re paying £10 for two coffees that you can’t even drink. A reminder to go to small businesses and not chains where the people who work there don’t care if you enjoy your drink or not
The awning was cut 06.12.23
Called in on the morning of the 8th and I was greeted by welcoming staff, the young lady was polite and cheerful and the young man making the drinks was extremely pleasant and chatty, such a refreshing change in this day and age. Even though they were busy they both took the time to deliver the perfect customer experience.Much appreciated
This Costa has quite limited opening hours for a motorway service station outlet and as such it's usually closed whenever I stop off at Chester Services. We recently stopped there early afternoon on the way home from dropping off a daughter at Manchester Airport so for once it was open while I was there. Normally I'd go for a strong coffee but on the occasion I was feeling a bit under the weather so I ordered a hot chocolate instead. It arrived in good time and was perfectly acceptable. I drank it while slouched on a comfortable sofa so I can't complain too much.
I made a error when ordering today but the staff that were on where lovely, they never bothered and made me the drinks that I wanted even though it was my fault and they had already started making the wrong ones. Nothing was too much trouble for them and they did it with lovely smiles on their faces, well done Costa for hiring these two cheerful people.
As always great drinks and fast service.
I stopped for a much needed coffee this morning on my way home from work. I was served by a lovely lady, who was chatty and overall a credit to Costa. Her conversation, along with coffee, perked me up for my onward drive. Refreshing to be served by someone with a personality.
Very friendly staff and great service.Instagram: michaelqmul
My favourite coffee yum ?
Restaurantji Recommends
Went to drive through as we were in a rush but the coffee fell far short of the usual high standard we normally get in the service cafe. Cappuccino was only half full and was terribly weak and my soy latte lacked the vanilla shot I had ordered and paid for. Won’t be using the drive through again.
Great services well laid out, efficient MC donalds serving tasty hot food. Special mention for Maria servicing the spotlessly clean Gents loos, studios in her work and friendly a credit to Chester services.
45 minutes to get off the car park yesterday afternoon at around 6pm. Staff doing their best to manage the situation. There didn't seem to be a specific problem, just gridlock. So I do not know how often this might occur but beware if it looks busy to get on.
Always impressed at how friendly and helpful the staff are here. Not all Costa’s are the same, I usually avoid them because of bad service else where but the staff in this Costa have made me review my opinion. Thank you.
Service was a bit slow when we were there with only 2 staff on a weekend afternoon, but its Costa so quality is good