Lovely staff, pizzas were unbelievable. Wouldn’t order from anywhere
Sarah Waltho
Customer service is great! Pizza is fantastic!
Catherine parker
ordered a delivery, the garlic bread was burnt, the wedges hard & the dip wasn't deliveredso called up about it, they said they would send more however this took 40 minutes & the dip did arrive but the garlic bread was barely cooked & no difference with the wedgesextremely disappointing, won't be ordering again
Reece
The cheesy garlic tare n share had barely and cheese in it and no garlic at all, it was basically just really dry dough, wasn’t impressed at all.
Alex H
1 hour 45 and still waiting. Anyone got the number for
Timmy Limmy
Ordered a pizza that didn't turn up within the time, 15 minutes later I phoned them only to be told they were short staffed and it would be another 20 minutes, asked for a delivery cost refund and the guy seemed surprised and asked if we didn't want it anymore. Terrible service, avoid.
Adam C
Order it get a estimsted time then a hour after the time you try to contact they dont
Neil C
Pizza took 2 hrs to deliver and freezing cold on arrival.
laura evans
Tonight weve had another awful experience, it’d been an hour waiting for our food when I got a call from the driver saying he had given us the wrong food, at this point we hadn’t been given any food at all though, he kept confirming our address and I kept telling him he hadn’t given us anything then next he hung up, I rang the store (took 3 attempts to get an answer) and unfortunately the person in the store barely speaks English and doesn’t seem to understand what you’re trying to tell them and just kept saying your delivery will be with you soon despite me explaining that the driver had just called saying he had given us the wrong food when in fact he hadn’t even turned up at our house yet, turns out he had took our food order and given it to someone else I imagine they were also ringing up and complaining too at this point, our order was in this persons house for nearly half and hour while all this is going on, he then went back got our food from this other house and brought it to us, aside from the fact that our order was completely cold by this point more importantly our food had obviously been opened by someone else in their house by this time, I rang to complain and let the store know this isn’t acceptable to basically be told it’s not their problem and ring an 0800 number that doesn’t even work as according to the automated recording since Covid Pizza Hut no longer have a phone line! Last week it took over 10calls to the store to find out where our order was after nearly 2hrs of waiting and being told it was on its way repeatedly that order finally turned up cold, after tonight I will never be bothering again, if you don’t want cold stale food that’s been in someone else’s house for half an hour before it gets to you I suggest avoiding Pizza Hut chester!
Zibby Guest
Pizza Hut always get it right, the app is awesome to order from, the food turns up on time and hot and the food is tasty.
I am sick to the back teeth of these companies like Pizza Hut using Uber to deliver pizza that’s nearly cold. When you pay £28.52 you expect to receive it piping hot with plenty of toppings you paid. Plus the manager at christleton Pizza Hut was a bit rude and argumentative. If that’s how you treat your customers then I won’t be buying in future
Greg James
All fine pizza top class. Thanks for extras ?
Denisa Chirila
The best pizza I had
Natalie Townend
Really like this pizza hut. Great service and fast delivery. Mr I who delivered my food (white car) was lovely too. Thank you
Rachael Kershaw
We ordered a pizza hut tonight. It said delivered but hadn't been. After a while rang the store to be asked if I was sure! Confirmed yes definitely. Then a replacement was sent and arrived. The store manager rang back to say his driver had confirmed it was delivered to the same address and we were being blacklisted! I mean actually called to call us liars. Actually can't believe it. Disgusting service. Bad enough we had to eat so late having ordered it at 19:50 and didn't get it until 10pm nevermind the abusive call. Absolutely disgusting. This was pizza hut Chester. We will never use your company again
Lovely staff, pizzas were unbelievable. Wouldn’t order from anywhere
Customer service is great! Pizza is fantastic!
ordered a delivery, the garlic bread was burnt, the wedges hard & the dip wasn't deliveredso called up about it, they said they would send more however this took 40 minutes & the dip did arrive but the garlic bread was barely cooked & no difference with the wedgesextremely disappointing, won't be ordering again
The cheesy garlic tare n share had barely and cheese in it and no garlic at all, it was basically just really dry dough, wasn’t impressed at all.
1 hour 45 and still waiting. Anyone got the number for
Ordered a pizza that didn't turn up within the time, 15 minutes later I phoned them only to be told they were short staffed and it would be another 20 minutes, asked for a delivery cost refund and the guy seemed surprised and asked if we didn't want it anymore. Terrible service, avoid.
Order it get a estimsted time then a hour after the time you try to contact they dont
Pizza took 2 hrs to deliver and freezing cold on arrival.
Tonight weve had another awful experience, it’d been an hour waiting for our food when I got a call from the driver saying he had given us the wrong food, at this point we hadn’t been given any food at all though, he kept confirming our address and I kept telling him he hadn’t given us anything then next he hung up, I rang the store (took 3 attempts to get an answer) and unfortunately the person in the store barely speaks English and doesn’t seem to understand what you’re trying to tell them and just kept saying your delivery will be with you soon despite me explaining that the driver had just called saying he had given us the wrong food when in fact he hadn’t even turned up at our house yet, turns out he had took our food order and given it to someone else I imagine they were also ringing up and complaining too at this point, our order was in this persons house for nearly half and hour while all this is going on, he then went back got our food from this other house and brought it to us, aside from the fact that our order was completely cold by this point more importantly our food had obviously been opened by someone else in their house by this time, I rang to complain and let the store know this isn’t acceptable to basically be told it’s not their problem and ring an 0800 number that doesn’t even work as according to the automated recording since Covid Pizza Hut no longer have a phone line! Last week it took over 10calls to the store to find out where our order was after nearly 2hrs of waiting and being told it was on its way repeatedly that order finally turned up cold, after tonight I will never be bothering again, if you don’t want cold stale food that’s been in someone else’s house for half an hour before it gets to you I suggest avoiding Pizza Hut chester!
Pizza Hut always get it right, the app is awesome to order from, the food turns up on time and hot and the food is tasty.
Restaurantji Recommends
I am sick to the back teeth of these companies like Pizza Hut using Uber to deliver pizza that’s nearly cold. When you pay £28.52 you expect to receive it piping hot with plenty of toppings you paid. Plus the manager at christleton Pizza Hut was a bit rude and argumentative. If that’s how you treat your customers then I won’t be buying in future
All fine pizza top class. Thanks for extras ?
The best pizza I had
Really like this pizza hut. Great service and fast delivery. Mr I who delivered my food (white car) was lovely too. Thank you
We ordered a pizza hut tonight. It said delivered but hadn't been. After a while rang the store to be asked if I was sure! Confirmed yes definitely. Then a replacement was sent and arrived. The store manager rang back to say his driver had confirmed it was delivered to the same address and we were being blacklisted! I mean actually called to call us liars. Actually can't believe it. Disgusting service. Bad enough we had to eat so late having ordered it at 19:50 and didn't get it until 10pm nevermind the abusive call. Absolutely disgusting. This was pizza hut Chester. We will never use your company again