Ruan Orchid

14 Lower Bridge St, Chester
01244 400661

Recent Reviews

Ian McDougall

Good service, Thai food - good quality and reasonably priced.

Anthony Probyn

Terrible delivery experience through Deliveroo. Waited over 1 hour for food that wasn’t delivered. Spoke to the restaurant who said “it’s a contract we are trying to get out of, we can’t refund or Deliveroo won’t give us a penny” then asked me to pay again and request a refund myself from Deliveroo. Expect it from Deliveroo but really disappointed with the restaurant itself, shocking customer service on both sides.

Paula Marshall

Unreliable booking system. Unprofessional. Confusing messages from 3 different waitresses resulted in cancellation.

Wes M

Had a lovely meal - the food was delicious with lots of vegan options to choose from. Very friendly service too.Vegetarian options: Has a separate vegan section for starters and mains. Really delicious food.

Deepa Jadhav

I'm surprised how come I have not visited this place earlier despite living in Chester for few years now. The best Thai food we've eaten for a while and I'm looking forward to visiting again.Food was cooked to perfection, service was super and there wasn't a big wait for food despite most of tables being occupied.Vegetarian options: Most of the dishes come with vegetarian or vegan optionsKid-friendliness: They even went far as to alter the soup to suit my toddler and went mild for his palate. I was pleased. Thank you very much team Ruan orchid

Gina J

A nice experience overall .. the food was nice ...I always order the same thing at most Thai restaurants so I know how it should taste for my liking ...I liked it .. the food was nice and hot ...we got there quite late and didn't book so for a Saturday we were glad to get a table as it was very busy ...we sat upstairs near the bar .. the service was good and I carnt really fault our visit ...I would go again ..massive portion of prawn crackers , they were fresh and delicious .. it was a bit noisy but nothing unbearableYou can park on the street after a certain time I think but your lucky to have a parking space on a weekend . We parked about a mile away near the university residential area and walked through Chester ...mainly by choice because it wasn't a cold evening and we just wanted to pass a few shops and bars first

Stephanie Callens

Very nice Thai restaurant. Very delicate food and flavours! All fresh and home made! Had wonton and prawn toasties as starters and an amazing Massaman curry with coconut rice. Best Thai I have had in the UK!Nice atmosphere and beautiful decorations. Efficient and friendly staff. Absolutely recommend it!

Louise Atkinson

Fantastic food! Would very highly recommend!

Trevor Ingram

Had forgotten just how good the food here is

Robert Smith

Shouldn't be missed!

Ed Gray

I can’t believe I’ve never been here before! I visited yesterday with my parents and girlfriend; we all opted for banquet B w/ duck and pancakes add on. It was sensational, the flavours and presentation of the food was outstanding! The staff were so friendly, welcoming & attentive! My photos won’t do it justice and I forgot to take photos of each round because I was too busy indulging. This place is an absolute gem. You won’t find a better Thai Restaurant in Chester. Coconut soup and Panang curry were the best I’ve ever had. I’ll definitely be returning, my new favourite restaurant in Chester! Can’t recommend this place enough, unreal!Vegetarian options: Various vegetarian optionsParking: Free street parking near and easy access to paid parking in the Grosvenor

Rob Hart

Excellent all round very friendly staff and a lovely atmosphere. Definitely recommend this place and would certainly go back. Thank you for a lovely evening.

S6743IMnamaste

We visited on the last Saturday of December. The food was average, but not spectacular. The toilets were notably filthy and did leave us wondering what the standard of hygiene is like in the kitchen… Our bill listed six drinks we hadn’t ordered. We spotted this before paying and the bill was quickly rectified, without any query or apparent surprise from the staff, which we found slightly odd.

Jacintha W

We came here for my mums 60th birthday meal from Manchester and had a lovely meal! The waitresses were so assertive and the food was amazing! The best red Thai curry I have ever had! Most of all my 8 year old daughter had put her rings she got for Christmas in a napkin after washing her hands and left them on the table which later got cleared up and the lovely people that worked there routed through the waste bins inside and out to find them and were successful in finding them! This was completely above and beyond service and we are so very grateful and have one very happy little girl. We will definitely be returning when we come back to Chester!

Suzanne Greaves

Fantastic food, great service, really friendly staffLoved it.

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