Great food as always at subway, 5 stars.But the manager (I think as he was wearing a black shirt) was very rude. He made my sandwich and moved straight onto the next customer with no interaction with me or to ask about anything else which is just common courtesy in retail/hospitality. He had an awful attitude and rolled his eyes at me when I asked for a side too. He was very grumpy and there’s just no need.I’m absolutely disgusted that a grown man rolled his eyes at a young girl ordering food at a restaurant ?
Claire Brough
Stopped here today for lunch, the older lady serving us could do with some training in customer services., rude and made me feel uncomfortable while i was explaining what i wanted.She did not make eye contact during my order and I would have had more interaction with a brick wall. Food thrown together and fell apart at table.
Penny Davies
A friendly pleasant experience the staff get to know you
Mohammed Hirsi
Hey brainiacs!How about not putting the COLD drinks squashed onto the HOT sandwiches on my delivery?The end result is a lukewarm, soggy sandwich, soggy cookie and a lukewarm drinkThis was an Ubereats delivery but the pack was packed by Subway employees.Can you at least put the cold and hot items separately?I’m put off from ordering the Ben and Jerry’s ice cream cream with any future order (very unlikely) as your staff appear to have no common sense.Maybe some additional training would be useful?Really Disappointed and have been going to the Subway Foregate street for over 20 years.
Kaden Toob
I Had a employee called Tyler this afternoon serve me. His attitude was amazing and understood my complex order really well. He was very efficient and did a amazing job.
Marion Greene
Always know what you are getting. Staff use catering gloves when handling the food. Wish everyone did!!
Robert Clelland
No more spinach anymore,taken off the menu less options thanks for that
D Nutt
Half of the items out of stock, and mot only that, I can understand working a customer focused role can be a drain now and then. But some of the interactions with customers isn't great. Replying like the customer is just a pain in the A**e and looking at them like "wow I haven't got all day hurry up" is not really a great attitude to have.
John
The store was busy when I visited bit the staff dealt with it well all polite and good attitude food was nice and service was quick
This is a very small subway so only 3 tables to eat in . Food was great. Staff are lovely and friendly.
Tomski H
The food is the classic Subway standard which I find satisfactory. However a big thing for me is they let you use their toilet without making a purchase, this sense of kindness and community is especially appreciated especially if you have certain conditions like myself.
Dayana Stefanova
Food is really good but service not so much. They were rude and whispered something about our choice of sauce to each other. Gave us dirty looks aswell.
Mark B
Brilliant helpful staff that make all the difference, a really well run subway
Stephen
Excellent welcome sooo friendly, helpful, with great food! Helped us to screen shot on our phone as we didnt how to do it, and told us about making it a meal deal and also on our next visit used some of our points as we didnt realise that we had enough for a 6 inch!Highly recommend here! Close by to the train station on the way up to the town
Great food as always at subway, 5 stars.But the manager (I think as he was wearing a black shirt) was very rude. He made my sandwich and moved straight onto the next customer with no interaction with me or to ask about anything else which is just common courtesy in retail/hospitality. He had an awful attitude and rolled his eyes at me when I asked for a side too. He was very grumpy and there’s just no need.I’m absolutely disgusted that a grown man rolled his eyes at a young girl ordering food at a restaurant ?
Stopped here today for lunch, the older lady serving us could do with some training in customer services., rude and made me feel uncomfortable while i was explaining what i wanted.She did not make eye contact during my order and I would have had more interaction with a brick wall. Food thrown together and fell apart at table.
A friendly pleasant experience the staff get to know you
Hey brainiacs!How about not putting the COLD drinks squashed onto the HOT sandwiches on my delivery?The end result is a lukewarm, soggy sandwich, soggy cookie and a lukewarm drinkThis was an Ubereats delivery but the pack was packed by Subway employees.Can you at least put the cold and hot items separately?I’m put off from ordering the Ben and Jerry’s ice cream cream with any future order (very unlikely) as your staff appear to have no common sense.Maybe some additional training would be useful?Really Disappointed and have been going to the Subway Foregate street for over 20 years.
I Had a employee called Tyler this afternoon serve me. His attitude was amazing and understood my complex order really well. He was very efficient and did a amazing job.
Always know what you are getting. Staff use catering gloves when handling the food. Wish everyone did!!
No more spinach anymore,taken off the menu less options thanks for that
Half of the items out of stock, and mot only that, I can understand working a customer focused role can be a drain now and then. But some of the interactions with customers isn't great. Replying like the customer is just a pain in the A**e and looking at them like "wow I haven't got all day hurry up" is not really a great attitude to have.
The store was busy when I visited bit the staff dealt with it well all polite and good attitude food was nice and service was quick
Nice people, nice sub, NO SWEETCORN
Restaurantji Recommends
This is a very small subway so only 3 tables to eat in . Food was great. Staff are lovely and friendly.
The food is the classic Subway standard which I find satisfactory. However a big thing for me is they let you use their toilet without making a purchase, this sense of kindness and community is especially appreciated especially if you have certain conditions like myself.
Food is really good but service not so much. They were rude and whispered something about our choice of sauce to each other. Gave us dirty looks aswell.
Brilliant helpful staff that make all the difference, a really well run subway
Excellent welcome sooo friendly, helpful, with great food! Helped us to screen shot on our phone as we didnt how to do it, and told us about making it a meal deal and also on our next visit used some of our points as we didnt realise that we had enough for a 6 inch!Highly recommend here! Close by to the train station on the way up to the town