The Suburbs

22 Charles St, Hoole, Chester
01244 344325

Recent Reviews

Derick Brown

Thought was

Helen Jones

Couldn’t recommend more highly. The food was delicious, impeccable service, child and dogs friendly venue, great drinks and excellent value for money. The interior is decorated beautifully and the staff look after you. We all really enjoyed our food and thought it was excellent value for money. If you are considering visiting then don’t think twice! You won’t be disappointed.Kid-friendliness: Very welcoming to kids. The manager was super generous to our kids looking after them and making us all feel welcome.

Madison Sinclair

Josh made the best margarita and loaded fries I ever had. New favourite place I think!

Sarah Richardson

It was extremely busy on the night of switching on of Xmas lights so it took quite a long time to get served. Landlord was amazing juggling so many orders and remembering everything. Didn't wat there but the cocktails were great!

Victoria Rosamond

Great cocktail masterclass with Will, lovely drinks and banter and fab service from Jonty and Morgan who were very attentive. Highly recommended ?

celia murphy

Came at 11:45 Saturday night as the website stated they closed at 1. Was offered ‘one for the road’ then they turned the light on in hopes we’d leave - not happy

Michael H

Ask Kingdom to make you a drink!

Jennifer N

When we arrived the staff were very friendly, lovely to walk into such a warm welcome. The decor is pretty terrible though with tacky love signs, ram skulls and cushions free from gin promoters. The new cocktail menu sounds lovely, but one of the two we ordered was disappointing with no balanced flavours, ingredients which seemed missing and a limp piece of basil. The other cocktail was very enjoyable, but difficult to drink.

joannefL6859PM

Shocking , when we paid our bill and realised we had unknowingly give a £6.00 tip. They called it a service charge and because people mostly pay by card now. They decided it’s easier for the customer this way. We didn’t even receive any service, we were sat at the bar. They also say they give some to charity. Well personally I’ll choose my own charities. Won’t be going there again. There’s a very nice new craft beer place round the corner ??

Odyssey42165728364

We always love coming. Drinks were amazing but it does need a little lift (would love to see more people come!). Ran out of almost all white wine and draft beer which saw a few people leave. Hope to see it back to its old ways as we love it here normally

James Towey

Very nice venue and service. Place is a little small but cosy. Swing by of your in the area for an hour.

slave2thewaves

Sunday night tumble weeds. Staff not interested just eating food on bar. Disappointing to see the subs like this. Always been a great place. Normal staff are great but new staff not good just sitting around doing nothin eating food. You get payed to work

Sally B

Lovely Sunday roast, very tasty chicken and beef. Good selection of veg and delicious yorkies. Good service too.

John Leader

WOW, how this venue has fallen from grace. Having frequented the Suburbs for years and enjoyed the drinks and excellent food my experience this evening was shocking.We booked dinner in the Suburbs for our wedding anniversary. The service was so slow it took an hour to get a wine menu, which we had to request 3 times, only to be told they don't have a wine menu. The waitress finally asked the bar staff what wines they stocked, as she didn't know, and we received a bottle of wine with an apology.The food menu, once a delight, now resembles a cheap diner. Our food (burgers) arrived after a further hour, which came with incorrect sides. The burger itself was okay, but not worth £15.The manager did come over to apologise and explained that the food has been 'outsourced' and it is the first night with the new menu and Staff. The manager stated that the food and drinks would be free due to waiting for over 2 hours.There were six other tables eating in the restaurant, every table complained about the service, with one table walking out.When settling the bill the wine had been removed but not the food. So much for the manager promising nothing would be charged and to really take the P*** they charged a compulsory 10% service charge!!Kingdom, what have you done to the place??!!My previous review... 5 Star..This bar / restaurant is a real gem in Hoole. The food is outstanding and the drinks menu is extensive.... especially the cocktails! With social distancing measures in place it is a great time to book a table as the tables are well spaced and the table service was great. A must visit if you're in the area, or a cracking local for those living in Hoole!Now I would unfortunately say avoid.

Nathan Griffiths

Booked for birthday celebration. Initial confusion over pre-ordering due to new menu but quickly sorted by Kingdom.On the day, staff were great, really welcoming and couldn’t do enough for you, frequently checking in for more drinks etc.Food was incredible.Definitely plan on return visit!

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