Visited 9.02.24 5 pm. Fabulous helpful young man who was so on the ball and even checked the cleanliness of the cutlery. The food was immaculately displayed and all the surfaces everywhere were gleaming. Such a lovely experience particulsrly as we feel Costa standards have slipped in general and msny outlets are not clean and tidy.
Ray Roberts
just called in for coffee, nice and hot, very clean cafe, nice service.
Eleanor Whitley
Is a lovely place for me to get a Costa and complete some work. The staff here are lovely. Would highly recommend this Costa.Dietary restrictions: There are many different milk alternatives here and the staff are really friendly and great to talk to and recommend changes you might want or need.
philippa edwards
Amazing service and wonderful welcome will definitely return.
Ian McIntyre
Very nice coffee, just the way I like. Very friendly and polite staff. Very clean seating area. For a mid afternoon break in shopping, there was still plenty of food left.
Tracy Lau
Waited ages to get served in this Costa. The person was to interested in talking to their friends, I was the only one in queue. I found it very rude tbh. Shame the drink was good and the service was really poor. I don't think I will be coming back.
simon johnson
Drink ok but 2 out of 3 staff went on break and had to wait 20 mins in a queue of one other person while poor guy left served and made drinks
Edward Porter
Arrogant, inadequate service by who seemed to be the man in charge and served me today. At 3:30 he asked if I was ok with paper cup and no plate for my cake which I said I’d like a cup please. He raised his tone and explained I had to have a paper cup because they needed time to clean up. Seems an hour and a half isn’t long enough. Not happy and is gone made me feel embarrassed with other customers and staff present.
Gary Jones
Ordered a flat white. Half the cup was froth. Not a flat white. Almost black coffee with a load of foam on top. Disappointing.
Scott Evans
A little disappointing today as its lunch time and we have empty shelvesAlthough coffee was great as always
I hope i have the right Costa, we visited the one in Next at cheshire oaks this morning, we had 2 teas and a pannetone toast, I could not believe how dirty the cups were, I went to exchange them and received no apology and exchanged the cups for two more that were only slightly better. Very saddened that a national chain that values its reputation can serve premium priced drinks in cups you wouldn’t expect in a transport cafe and staff who obviously couldn’t care less. In a time when cleanliness is front and centre everywhere how could you be so lax?
Kevin Mann
I visited the shop inside next in the colaseum next to cheshire oaks, small but very pleasant with some tables not being used for social distancing. The muffins were very fresh and the smooth blend latte's very creamy and tasty. With the government 50% off as well at the moment a very pleasant experience was had. The staff were very helpful and friendly and were quick off the mark when it came to cleaning.
Gareth Shedden
Set above the big Next in Cheshire Oaks this Costa is far less crowded that it's sister in the outlet itself. Smaller, quieter with a more chilled ambience it is the place to avoid the hustle and bustle. Smaller selection of food but still none the less a Costa. Some staff make a place and these do. Clean toilet. Not much more to say really.
Anthony Hemingway
I suggest you let your customers know what type of order you wish them to queue stood at the door for 10 minutes as was told but others just walked in? I gave up because nobody could be bothered telling me where to go
Visited 9.02.24 5 pm. Fabulous helpful young man who was so on the ball and even checked the cleanliness of the cutlery. The food was immaculately displayed and all the surfaces everywhere were gleaming. Such a lovely experience particulsrly as we feel Costa standards have slipped in general and msny outlets are not clean and tidy.
just called in for coffee, nice and hot, very clean cafe, nice service.
Is a lovely place for me to get a Costa and complete some work. The staff here are lovely. Would highly recommend this Costa.Dietary restrictions: There are many different milk alternatives here and the staff are really friendly and great to talk to and recommend changes you might want or need.
Amazing service and wonderful welcome will definitely return.
Very nice coffee, just the way I like. Very friendly and polite staff. Very clean seating area. For a mid afternoon break in shopping, there was still plenty of food left.
Waited ages to get served in this Costa. The person was to interested in talking to their friends, I was the only one in queue. I found it very rude tbh. Shame the drink was good and the service was really poor. I don't think I will be coming back.
Drink ok but 2 out of 3 staff went on break and had to wait 20 mins in a queue of one other person while poor guy left served and made drinks
Arrogant, inadequate service by who seemed to be the man in charge and served me today. At 3:30 he asked if I was ok with paper cup and no plate for my cake which I said I’d like a cup please. He raised his tone and explained I had to have a paper cup because they needed time to clean up. Seems an hour and a half isn’t long enough. Not happy and is gone made me feel embarrassed with other customers and staff present.
Ordered a flat white. Half the cup was froth. Not a flat white. Almost black coffee with a load of foam on top. Disappointing.
A little disappointing today as its lunch time and we have empty shelvesAlthough coffee was great as always
Restaurantji Recommends
Lovely place to eat and drink friendly staff too
I hope i have the right Costa, we visited the one in Next at cheshire oaks this morning, we had 2 teas and a pannetone toast, I could not believe how dirty the cups were, I went to exchange them and received no apology and exchanged the cups for two more that were only slightly better. Very saddened that a national chain that values its reputation can serve premium priced drinks in cups you wouldn’t expect in a transport cafe and staff who obviously couldn’t care less. In a time when cleanliness is front and centre everywhere how could you be so lax?
I visited the shop inside next in the colaseum next to cheshire oaks, small but very pleasant with some tables not being used for social distancing. The muffins were very fresh and the smooth blend latte's very creamy and tasty. With the government 50% off as well at the moment a very pleasant experience was had. The staff were very helpful and friendly and were quick off the mark when it came to cleaning.
Set above the big Next in Cheshire Oaks this Costa is far less crowded that it's sister in the outlet itself. Smaller, quieter with a more chilled ambience it is the place to avoid the hustle and bustle. Smaller selection of food but still none the less a Costa. Some staff make a place and these do. Clean toilet. Not much more to say really.
I suggest you let your customers know what type of order you wish them to queue stood at the door for 10 minutes as was told but others just walked in? I gave up because nobody could be bothered telling me where to go