Observatory

Fir Park, Queensbury Way, Widnes
0151 420 5319

Recent Reviews

Julie Howard

Went on for a Sunday lunch wow what a lunch it was you got loads of food it was very tasty but next time I'll get the child size I couldn't manage it all and was a shame to waste good food very friendly and pite staff lovely warm atmosphere will definitely be back

GrantJ130

Went into here for a meal and as usual the food and service was excellent with the staff as always friendly and caring would I return oh yes

wdnesgal

Hmmm...went for Christmas Dinner...think staff were only recruited that morning...didn't have a clue...girl serving us was too busy twirling her ponytail to be bothered...scraped our leftovers from our plates onto plate on table...so off putting...we felt like we were an inconvenience...no one asked if we wanted a drink...so my husband went to bar...and his food got served and went cold whilst he waited to be served...sorry won't bother to go again.

556paige

Two words… sh*t show! Food came out freezing and not edible. Sent all four meals back and came back out again 30 mins later, still freezing. Staff don’t have a clue what they are doing or how to run a pub, not one brain between them. Shocking!

Debbie M

Took my grandson for breakfast with Santa yesterday (16/12/23). Must say, the whole experience was brilliant. Well done to the staff Natalie and Hannah for making us feel so welcome. Big shout out to the Chefs too, Lewis and Mark, those breakfast wraps were delicious. From beginning to end this was a lovely experience for us all. Thanks to the Santa also for accommodating my grandson and his awkward questions. You are all stars

Gandalf D

The service and the food were both excellent. After eating breakfast there today we have booked for the Santa experience later in the month. One of our party needed a gluten free breakfast. I ordered using the app and the order arrived exactly as we had requested. All of the food was excellent. I strongly recommend the Observatory great food great service.

staceywylde

Amazing food, brilliant service. A large pub with a great variety of food and drink. Very sociable setting, turkey dinner was great! ?

Steven L

Top food, Sunday roast 5 out of 5 Good location Ideal for couples and families Josh (assistant manager) very friendly as were the staff We will be back again

Daniel P

Nice pub, friendly staff, I was served by Belle who was lovely! Asked if there was anything else I needed when bringing food over etc,

Rosanna M

We visited today for breakfast and had a great experience - and could even bring the dog along! Everything was lovely, amazing value and the staff were very friendly and welcoming. Also, thank you for all the vegan options : )

Daydream49205549627

Brilliant service, food and drink spot on. We come here often and it never disappoints, the staff are friendly and cater for kids

Alan K

Really good friendly family pub, the bar staff informed us of the footy specials which were really good value for money and saved us a few quid on drinks! Waiting on staff were brilliant and food was lovely, highly recommended.

Kirstie F

Food and service was excellent, natalie our server was lovely, went with family for tea, food lovely fresh and hot and really good quality.

Victoria M

I don't like leaving bad reviews as to impact any businesses negatively but the experience we had yesterday was horrendous. We turned up to our pre-booked table and quickly ordered, I was told they had no Sunday roasts left and the wait for food would be 30mins, disappointing but not the end of the world. After 1hr10mins still no food, I asked the young guy behind the bar if at the very least the children's meals could be prioritised as understandably they have been waiting a long time, he checked a screen and said our meals were due out in around 10mins... 25mins later the food finally arrived! So over 1hr30 wait rather than the 30mins they first suggested. I wouldn't mind but the place wasn't even overly busy. Food was absolutely horrible my sons fish fingers where like bricks but the icing on the cake was after a few bites of my food I noticed a hair in my food!! I ended up feeling sick all night. To wait so long and be given food I wouldn't even serve to my dogs! Shocking! I wouldn't come back here if it was the last place on earth!

keira h

Me and my boyfriend come every weekend for breakfast and have not once been dissatisfied, the staff are so lovely and extremely helpful! Also the food is absolutely amazing we have never been disappointed!

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