“Lovely welcome from the staff who were really attentive, polite, but professional. Both had sirloin steaks, chips, onion rings, tomatoes, mushrooms, and I had peppercorn sauce. Steak cooked medium and was perfect. I had churro sundae, and he had apple pie and ice cream. A pint and a refillable diet coke (yep after those chips and puds) and came in at £62.Booked at 9.54 for 2nd visit at 15.30. Received a call an hour later telling me "We're not doing food today." No explanation, apology, suggestion of an alternative day. Just silence. So I suggested "I'd better cancel my booking then" and they hung up and seconds later I got an email confirmation of the cancellation. Someone needs some training. I understand there was no local alternative but at least say sorry.”
Steakhouses • 
“Lovely welcome from the staff who were really attentive, polite, but professional. Both had sirloin steaks, chips, onion rings, tomatoes, mushrooms, and I had peppercorn sauce. Steak cooked medium and was perfect. I had churro sundae, and he had apple pie and ice cream. A pint and a refillable diet coke (yep after those chips and puds) and came in at £62.Booked at 9.54 for 2nd visit at 15.30. Received a call an hour later telling me "We're not doing food today." No explanation, apology, suggestion of an alternative day. Just silence. So I suggested "I'd better cancel my booking then" and they hung up and seconds later I got an email confirmation of the cancellation. Someone needs some training. I understand there was no local alternative but at least say sorry.”