BEAR - Derbion

Unit SU230, Level 2 Derbion, London Rd, Derby
01332 366335

Recent Reviews

Julia Davies

Not as good customer service compared to 12 months ago. Tables not cleaned at around 2.30pm. One member of staff on the till who ignored me for around 10 minutes to the point I needed to press the staff service bell to get noticed. Amazing food once again, but due to how rude the staff member was on the till I will not return again.

K St

We had the full house breakfast, sweet potato latkes, and shakshuka. They tasted wonderfully, portion sizes were very good. Great quality, fresh ingredients, and good service. Recommended.

M W

Four staff members talked among themselves while we waited at the front to order, and didn’t acknowledge us until they finished their conversation. Great smoothie but terrible service.

James Harris

Very disappointing. Tables dirty. When I placed my order I wanted to change flat bread for sourdough, lady had to ask the grumpy manager if this would be ok, and through greeted teeth she allowed it. I must of waited over 10mins for my coffee. Our food was waiting under the heated lights until someone brought it to us. No one asked if we wanted sugar with coffee or any sauces with our breakfast, or even ask if our food was ok. Shall not be returning. The grumpy manger needs to train her staff better. Or get a different job not serving the public.

Emily Daniela Pineda

Nice cafe in the shopping center. Food and coffee are really tasty!

James C

OK... food (breakfast) not as good we expected. Expensive for full

DESK WEAR

My food was lovely however I was really disappointed with the staff. My friend ordered in front of me and wasn’t happy with her Biscoff latte as it tasted too cinnamony, so requested for a new one without any Syrup. The girl on the till wasn’t apologetic about this strange taste, and I watched her roll her eyes and Huff and puff to all of her colleagues who then turned around to have a good look, as if to say “I can’t be arsed with this girl”. I’m not sure if my friend noticed and I didn’t want to tell her but her but it really upset me to watch. The till girl had curly hair and was wearing them gymshark T-shirt. And to be honest, all of the staff members look like they just rolled out of bed in random clothes, no uniform or grooming standards.I don’t normally leave a bag review, but I was really upset to see my friend being such an inconvenience to them all over such a small thing.However, the food was lovely and next time I’ll be sticking to the iron gate bear where the staff are always lovely

Marie Hawkins

Coffee lovely and so is food. What let's place down us the dirty stained unhygienic chairs. Aren't they ever cleaned. It's put me off. Won't go

Nigel Robinson

Stopped here with a friend for lattes and cake. II will call

Neil Williamson

Love the breakfast or brunch on Sunday mornings after an early morning walk.

Sam Richardson

Really lovely food and great coffee served promptly and with a

C Greene

Really nice coffee and breakfast, a nice place to go that's not to expensive. Will go

Clare Foyle

Great brunch options, the vegetarian house breakfast is consistently good. Good selection of drinks.

JKRCornwall

Wouldn’t recommend - ran out of decaff coffee, very expensive for what it was (£16.50 for a small flatbread with a few toppings on a small aluminium tray lined with paper that went soggy, ripped and stuck to my food…). Oh and it was cold - both the food, and the restaurant. Prices were in an unusual position on menu, so that I thought mine was £10. Sister had already paid, so had to like it or lump it. To be fair, it did taste very nice. But along with service that wasn’t great either, probably won’t go back.

Fiona Lauder

What an absolute filthy place .. to start with the chairs looked as though someone had had an accident on each one !! We joined what we thought was the queue only to be told "can u wait over there & chill" by a miserable looking teenager.. heres a hint .. if u dont like working with the public DON'T work in the hospitality industry!!! We had tea, coffee and cake ..the tea came in a jug and a dirty cup & my coffee was lukewarm.. the vic sponge was dry but the brownie was ok.. the mens toilets were disgusting, the urinal was stuffed full and there was no toilet roll .. i didnt even DARE try the ladies !! I gave one star only but only because I had to or it wouldn't post ?

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