MoonSha Japanese Bar and Restaurant

The waiter was really nice and patient, the food was amazing (I recommend beef ramen) and it was really pretty inside the restaurant!

A lovely dinner. The sushi was very delicious and served at the right temperature. A nice family atmosphere with friendly staff. And obviously the robot is really cool.

Great food and service, atmosphere is good and reasonably priced

I love this place! ♥️Very sorry I haven’t found it before!
The food is always delicious ? And stuff is very friendly and attentive ?Highly recommend MoonSha to everyone ?

I didn't enjoy the food, it had no good taste.

Absolutely brilliant and great food

First visit to Moonsha, we did arrive at just before 8ish on a Sunday and it closed at 9pm so by 8pm there was no one around bar me and my son, so no atmosphere, but the staff were lovely and attentive and I liked the robot ? waiter. My son was well impressed lol Food was really tasty, I would recommend visiting on that alone.

This was the first time I've visited Moonsha for around 10 years. In previous years, I always had positive experiences during every visit & was really impressed each time I dined here. However, I feel it has gone downhill & unfortunately, I had an underwhelming experience on this occasion.

The service left a lot to be desired for...The table & menus were a bit sticky upon arrival, which I found off-putting. Two out of the three members of staff who served our table certainly weren't warm or friendly & seemed to just be going through the motions, as if they didn't want to be there. No one checked in on us to ask how everything was with our food, neither whilst we were eating or when the plates for each course were cleared.

I didn't find the food & drink terrible, hence my three star review, but the Soft Shell Crab Salad starter was just alright. I liked the Moonsha Salad Dressing, but personally, I think the dish would have been much nicer (& not to mention, fresher!) if the crab meat wasn't deep-fried in a somewhat greasy batter. Also, the small portion of (deep-fried) crab meat, served alongside the salad, wasn't enough to justify the cost. I had the Seafood Ramen Soup for the main, which again, I found to be edible, but subpar. I'm not sure whether I made a bad choice or if I would have experienced the same with every other dish, but it lacked seasoning / flavour & didn't taste fresh. The Lycheetini cocktail tasted amazing & I really enjoyed it, but the garnish could've been a bit more interesting, rather than just a single glaced cherry placed into the bottom of the glass. I also had the Skittles cocktail & it tasted OK, but for the price, I was disappointed with the excessive amounts of ice that they watered it down with, as you can see from the photo.

The place looks lovely with how it's been decorated, but there isn't a lot of atmosphere to match it. The fact that it was quiet early on a Saturday evening says a lot. It did get busier & more lively later on but bizarrely, started to feel more like a nightclub at this point, rather than a restaurant. This is partly due to the type of music they play.

In a nutshell, it's overpriced & what they charge isn't reflected in the quality of the food. The service was poor & atmosphere lacking somewhat, so for those reasons, I won't be returning in a hurry.

First time using chop sticks, love the robot server as well. Nice friendly atmosphere and plenty to choose from menu.

The experience was quite interesting, having a robot get the food to the table, the food came out pretty quick. The food was just amazing, I loved and enjoyed everything we ordered. If you want to sit near the bar to watch the cooking performance, make sure to book in advance.
They have a small parking space just behind the restaurant. Will definitely come back again to try other items!!!

I like to try and support smaller businesses. Decided to come here over Wagamama.. Gyoza was frozen, Katsu bland.
(My reply to Review response:- A 10 year old hygiene certificate is irrelevant to the fact you serve frozen and processed food. Your windows are so dirty that you can’t see out of them.)

The restaurant was rather worn out and dirty.

Really don’t like being negative but, I’ve no idea where all these positive reviews have come from.

The best I can say is it’s not too expensive and has parking to the rear

Beautiful Japanese food, the atmosphere is always very friendly. The staff are attentive. The FOOD OMG. it mine and my husbands go to place for date night. I have highly recommended this place to family and friends. ❤️

Medium food, medium atmosphere, high bill...

Will be coming back! Came for lunch, had tori-katsu don and beef udon. Of course the robot is cool, but the staff are friendly and the food is good, too.

Great food, great service, restaurant a little cold so wrap up.