I love this place !so much love and the staff is so friendly and they have been so supportive and welcoming with my kids ? l will come back definitelyKid-friendliness: Good and not spicy specially for kids
Christine Pease
The initial cocktails took a while but there was a backlog so that's understandable. After that everything went really well, taking our orders, good coming out, other drinks etc, really goodExtra thanks to Kelsey and Sydney for looking after usWill definitely come back ❤️
Z Com
Sydney was really attentive, pleasant and friendly, enjoyed our food and drinks especially the Turtle Bay coke, so
Claire Llewellyn
Fabulous food and drinks served by the lovely Sydney and Abi who were absolutely amazing!
Jenny Bourne
Sydney was absolutely amazing! She made this brunch!!Parking: N/a
Alica ormsby
Sydney was lovely very attentive to our
Hannah James
Food was lovely and Beth our waitress was great, very attentive, friendly.
JESSICA Wood
Amazing experience and beth went above and beyond to give 5 star service would recommend to
Rose Tomala
I visited Derby branch and it was amazing. The place has a special vibe and you can really feel relaxed and at ease like on tropical island. I went in to get something to eat and what I got was a great body and soul experience. Music and the design are fantastic. The food is so delicious - the meat split from the ribs with just a gentle touch. Everything was cooked to perfection. Drinks are great and desserts just melt in your mouth. Banana cheesecake or coconut ice cream were sensational- you can taste real coconut there. Staff was very nice and attentive. They even have their app so worth downloading before a visit- mention before ordering. Enjoy! I will definitely come again. Ps. Prices are reasonable and portions suitable- if you're not very hungry, go for just a dessert or main. Worth trying - anszing Caribbean food
Kin Lee
Above average! Here for a colleagues leaving meal today. Not been here for a few years. Sadly the food was not as enjoyable as it was back then. For a weekend, it was late on a Sunday afternoon, it wasn’t too busy. We were a group of 13 so were told food would be a little longer than normal which we were fine about. Our servers, Sydney and Ed, were very helpful and attentive taking our orders quickly. I ordered the Mixed Sharing Platter, a dish for between 2 to 4 people it states but I had it for a main. I think 3 or 4 people sharing that as a starter would have been a stretch. As a main it was about right and portioned the same as a main meal. Sadly the jerk wings were over grilled. Charcoal isn’t a flavour profile. The fries were soggy from sitting around too long after being cooked (and waiting for the other peoples dishes to be done). I feel that the chefs should have taken this into account, it’s their job after all, and added the fries last to all the dishes requiring them to keep them fresh and crispy. They also missed one extra portion of sweet potato fries my friend ordered which never appeared and we had to ask for it to be removed from the bill. Overall, the mains were ok but nothing more. That’s sad considering how much better it used to be.One of the biggest disappointments were the desserts. I, and others, order single or double scoops of the available ice creams. Turtle Bay uses a different idea of a scoop than what any of the rest of us. I think they used something akin to a melon baller! Paying £3 for two “scoops” of ice cream the size of gooseberry is ridiculous and I wouldn’t recommend anyone to do the same (see photo for comparison to a pound coin!).I hope Turtle Bay Derby improves, and gets back to what it used to be. Until then I, and the rest of the group, will be voting with our feet and going elsewhere. As we others when we reveal how disappointed we had been.
Positives - lovely friendly staff, good atmosphere and great food (salted caramel brownie to die for.)Negatives - sweet potato fries I ordered didn’t arrive, that was the smallest scoop of ice cream I’ve ever seen.
mari marline
The food was a bit spicy but delicious. The food came quickly. The staff was amazing, really kind and positive. The whole experience was really good. Thanks to the whole team.
Wanda Belk
Miguel was extremely attentive, professional, observant, friendly, helpful and delightful. I hope he gets a lot of praise for his work as he did a splendid service for us. Drinks were flowing, plates and glasses were removed efficiently. Orders were taken swiftly and food arrived promptly. Excellent night!
Lauren Crofts
Tom was a great member of staff, regularly checking
I love this place !so much love and the staff is so friendly and they have been so supportive and welcoming with my kids ? l will come back definitelyKid-friendliness: Good and not spicy specially for kids
The initial cocktails took a while but there was a backlog so that's understandable. After that everything went really well, taking our orders, good coming out, other drinks etc, really goodExtra thanks to Kelsey and Sydney for looking after usWill definitely come back ❤️
Sydney was really attentive, pleasant and friendly, enjoyed our food and drinks especially the Turtle Bay coke, so
Fabulous food and drinks served by the lovely Sydney and Abi who were absolutely amazing!
Sydney was absolutely amazing! She made this brunch!!Parking: N/a
Sydney was lovely very attentive to our
Food was lovely and Beth our waitress was great, very attentive, friendly.
Amazing experience and beth went above and beyond to give 5 star service would recommend to
I visited Derby branch and it was amazing. The place has a special vibe and you can really feel relaxed and at ease like on tropical island. I went in to get something to eat and what I got was a great body and soul experience. Music and the design are fantastic. The food is so delicious - the meat split from the ribs with just a gentle touch. Everything was cooked to perfection. Drinks are great and desserts just melt in your mouth. Banana cheesecake or coconut ice cream were sensational- you can taste real coconut there. Staff was very nice and attentive. They even have their app so worth downloading before a visit- mention before ordering. Enjoy! I will definitely come again. Ps. Prices are reasonable and portions suitable- if you're not very hungry, go for just a dessert or main. Worth trying - anszing Caribbean food
Above average! Here for a colleagues leaving meal today. Not been here for a few years. Sadly the food was not as enjoyable as it was back then. For a weekend, it was late on a Sunday afternoon, it wasn’t too busy. We were a group of 13 so were told food would be a little longer than normal which we were fine about. Our servers, Sydney and Ed, were very helpful and attentive taking our orders quickly. I ordered the Mixed Sharing Platter, a dish for between 2 to 4 people it states but I had it for a main. I think 3 or 4 people sharing that as a starter would have been a stretch. As a main it was about right and portioned the same as a main meal. Sadly the jerk wings were over grilled. Charcoal isn’t a flavour profile. The fries were soggy from sitting around too long after being cooked (and waiting for the other peoples dishes to be done). I feel that the chefs should have taken this into account, it’s their job after all, and added the fries last to all the dishes requiring them to keep them fresh and crispy. They also missed one extra portion of sweet potato fries my friend ordered which never appeared and we had to ask for it to be removed from the bill. Overall, the mains were ok but nothing more. That’s sad considering how much better it used to be.One of the biggest disappointments were the desserts. I, and others, order single or double scoops of the available ice creams. Turtle Bay uses a different idea of a scoop than what any of the rest of us. I think they used something akin to a melon baller! Paying £3 for two “scoops” of ice cream the size of gooseberry is ridiculous and I wouldn’t recommend anyone to do the same (see photo for comparison to a pound coin!).I hope Turtle Bay Derby improves, and gets back to what it used to be. Until then I, and the rest of the group, will be voting with our feet and going elsewhere. As we others when we reveal how disappointed we had been.
Restaurantji Recommends
Positives - lovely friendly staff, good atmosphere and great food (salted caramel brownie to die for.)Negatives - sweet potato fries I ordered didn’t arrive, that was the smallest scoop of ice cream I’ve ever seen.
The food was a bit spicy but delicious. The food came quickly. The staff was amazing, really kind and positive. The whole experience was really good. Thanks to the whole team.
Miguel was extremely attentive, professional, observant, friendly, helpful and delightful. I hope he gets a lot of praise for his work as he did a splendid service for us. Drinks were flowing, plates and glasses were removed efficiently. Orders were taken swiftly and food arrived promptly. Excellent night!
Tom was a great member of staff, regularly checking
Great bottomless thanks