Thank you so much Monika. You were so lovely and helpful! We loved our drinks and cake/pastry - Molly and
Sarah Chick-Richardson
Thank you so much to the staff working yesterday. You did great helping my less than able Mum to her seat and bringing her drink over to her. It made her day.
Terry-Ann Webber
They had shut the downstairs seating area, it was quite busy and loads tried to go down even though it had been blocked off... So I guess it was not the staffs fault if that what they were told to do..
Teresa Carol
Great place meet up with my mates and family quite often, very friendly staff great atmosphere.Kid-friendliness: Brilliant with kids .
Ed Ed
My go-to place for coffee when I visit the city centre. The staff is polite and cheerful, delivering great service. It gets busy during peak times, but that's to be expected.
tito El Bakkali
thank you very much for the birthday cake you are the best in this country a huge greeting from
Suzy Wedley
Cakes aren't as nice as they used to be and only 1 of the 3 toilets was
Sol Curry
Absolutely terrible. Dirty toilets, slow customer service, I was served the wrong coffee, and it was one of the worst I've ever tasted. This is below acceptable for a global chain - I won't be using Costa again.
Carol Walters
In the past I've enjoyed going to this Costa but today will be the last. Two of the two toilets downstairs have been closed for over a month so you have to use the disabled toilet.Today, ordered two coffees but could only have takeaway cups as the dishwasher had broken down!The server was really sweet, however the place itself was disgusting inside and out, tables and chairs dirty. There was enough staff as two were having a chat on the side by the kitchen.
Helen Lane
Just had a drink, but it was a great place to sit outside on a sunny day. Staff were very pleasant.
Shocking disability and less able bodied access policy!!! When I asked to speak to a manager I was ignored and told complaints could only be made by email! Not every body can email and was told tough!!!! She then stopped speaking to me to serve another customer
Federico Botta
Overall this is a standard Costa, good location. But had quite a disappointing experience recently, went in about an hour before closing time and they had already started packing away everything, most of the food was not on display anymore so couldn’t really see what was available and what wasn’t, so it didn’t feel very inviting and welcoming as it felt we were coming in when it was about to close (but there was still one hour to go!). The inside was also not overly clean.
Sunny-10091
Morning visit, place dirty, had dirty cup for pot of tea which had to exchanged for a clean one and generally felt dirty. Flies and cobwebs on window cill
Sali Mustafic
It's a very small Costa so it always feels a bit crowded. There is a downstairs area, but I experience claustrophobia, so I can't enjoy my coffee down there. The staff don't have the laid-back air that I enjoy in most Costas.I still like it, thoughIt has a kind of local vibe.
steven earl
Having pigeons eating off the floor shows how clean it is !!! Service poor , had to wait while staff member emptied bin bags !!! Won't be going back there again
Thank you so much Monika. You were so lovely and helpful! We loved our drinks and cake/pastry - Molly and
Thank you so much to the staff working yesterday. You did great helping my less than able Mum to her seat and bringing her drink over to her. It made her day.
They had shut the downstairs seating area, it was quite busy and loads tried to go down even though it had been blocked off... So I guess it was not the staffs fault if that what they were told to do..
Great place meet up with my mates and family quite often, very friendly staff great atmosphere.Kid-friendliness: Brilliant with kids .
My go-to place for coffee when I visit the city centre. The staff is polite and cheerful, delivering great service. It gets busy during peak times, but that's to be expected.
thank you very much for the birthday cake you are the best in this country a huge greeting from
Cakes aren't as nice as they used to be and only 1 of the 3 toilets was
Absolutely terrible. Dirty toilets, slow customer service, I was served the wrong coffee, and it was one of the worst I've ever tasted. This is below acceptable for a global chain - I won't be using Costa again.
In the past I've enjoyed going to this Costa but today will be the last. Two of the two toilets downstairs have been closed for over a month so you have to use the disabled toilet.Today, ordered two coffees but could only have takeaway cups as the dishwasher had broken down!The server was really sweet, however the place itself was disgusting inside and out, tables and chairs dirty. There was enough staff as two were having a chat on the side by the kitchen.
Just had a drink, but it was a great place to sit outside on a sunny day. Staff were very pleasant.
Restaurantji Recommends
Shocking disability and less able bodied access policy!!! When I asked to speak to a manager I was ignored and told complaints could only be made by email! Not every body can email and was told tough!!!! She then stopped speaking to me to serve another customer
Overall this is a standard Costa, good location. But had quite a disappointing experience recently, went in about an hour before closing time and they had already started packing away everything, most of the food was not on display anymore so couldn’t really see what was available and what wasn’t, so it didn’t feel very inviting and welcoming as it felt we were coming in when it was about to close (but there was still one hour to go!). The inside was also not overly clean.
Morning visit, place dirty, had dirty cup for pot of tea which had to exchanged for a clean one and generally felt dirty. Flies and cobwebs on window cill
It's a very small Costa so it always feels a bit crowded. There is a downstairs area, but I experience claustrophobia, so I can't enjoy my coffee down there. The staff don't have the laid-back air that I enjoy in most Costas.I still like it, thoughIt has a kind of local vibe.
Having pigeons eating off the floor shows how clean it is !!! Service poor , had to wait while staff member emptied bin bags !!! Won't be going back there again