When our drinks were being made they take forever to make the drink and always mess up the order and this frustrated me a lot I love the cake pops but have found a way better Starbucks than this and it needs a lot of work done. It's NEVER OPEN how are you going to make money when it's always shut me and my family come down here to get a coffee and what a surprise it not open this is absolutely ridiculous.
Jon Beake
Café focused in drive through custom so plenty of seating available.Pleasant service.Did get given take-out cups despite answering the question "sitting in"...
Alan & Dawn Worley
First and last visit to this place. Dirty, grumpy staff member, and the tea wasn't nice.
Steve J
Zero atmosphere, dirty untidy retail park location. Feels like an office, too much work chatter and noise, dirty seats. Worse Starbucks I've been too, let's the brand down unfortunately.
Guy Grebot
A member of staff very kindly moved chairs for me and my wheelchair. BRILLIANT kindness. Thank
S RL
Absolutely not a good place to have a coffee. The coffee is cheap you can not even taste itService is OK and that's about it ?
Daniel Freer
Lovely coffee, underwhelming food, service hit and
David Nash
Coffee ok. Didn't eat there. Dirty upholstery. No atmosphere.
very expensive, also got order wrong two times. ordered a hot sandwich and caramel frappe, hot sandwich came but was waiting about 10 minutes for the frappe until i asked about it, they hadn’t even started making it, then when it came out it came with cream even though i asked for no cream. overall not a good experience, although the sandwich was good it was not worth the price, also very uncomfortable seats with no backs so won’t be returning
Daniel
A coffee shop on the way into a city centre that doesn’t open until 8:30am! Couldn’t believe it. First person in the shop, tables dirty from yesterday, floor had food on it and soft seating had dog hair on it. Place was freezing cold with air con on chill with outside temperature 8c. Not short of staff though, I counted 5 working. Poor management from the top down.Won’t use again.
Martina S
Unfortunately similar experience to other reviewers. The guy behind till / cleaning the shop floor was lovely and attentive. Ordered a hot drink, which took a while to make despite no one else from the cafe ordering anything at that time - massively prioritised drive-through over drink-in customers. That would be fine if there weren't three baristas behind the bar and only one actually making the drinks (the others seemed to be busy doing tasks that you usually do when no customers around). No cream on my coffee despite being explicitly asked - I wasn't very confident that I was served what I had ordered. Branch seems to be poorly managed.
IanCwinginit
The tou d man on the roll was very pleasant and well mannered but turned out to be useless at sound his job ? I was trying to get connected to Starbucks wifi as my phone did t have any signal and therefore no data and I wanted to use the app to get points. He asked for my order (2 black Americano, milk For one on the side, two glasses of water and 2 cakes) then told me how to get Starbucks wifi, I handed him cash and then once connected I presented my phone to scan the app. He said it’s too late Ive already done your order and I can’t retrospectively scan your app, sorry !?? Then he handed me the two cakes and told me my coffees and water would be on the counter soon. Five mins later two coffees were placed on the counter by a grumpy looking young woman who never said a word. I asked what these two coffees were and she said “two white Americano” Oh not mine then as I’d ordered two black with milk for one on the side. She picked them up, did t speak, and made two more. Then I had to ask for the milk, then asked where’s the water? It didn’t go down well when I said “I think your man on the till need a bit more On the job training, but she did give a grunt. It’s supposed to be a nice ‘experience’ having a coffee, it shouldn’t be a BAD one. Needless to say we won’t ever visit this place again. Really really poor attitude and terrible customer care ????
Clarkie T
Starbucks Exeter Drive Thru - Terrible experience with Too Good To Go order.Drove an hour to learn only at my collection time that it was cancelled last minute. Incompetent manager and team told me they sold £24 worth of food just before my pick up.. ?First experience with TGTG, and last.
Excellent friendly
Its ok but not very friendly place.
When our drinks were being made they take forever to make the drink and always mess up the order and this frustrated me a lot I love the cake pops but have found a way better Starbucks than this and it needs a lot of work done. It's NEVER OPEN how are you going to make money when it's always shut me and my family come down here to get a coffee and what a surprise it not open this is absolutely ridiculous.
Café focused in drive through custom so plenty of seating available.Pleasant service.Did get given take-out cups despite answering the question "sitting in"...
First and last visit to this place. Dirty, grumpy staff member, and the tea wasn't nice.
Zero atmosphere, dirty untidy retail park location. Feels like an office, too much work chatter and noise, dirty seats. Worse Starbucks I've been too, let's the brand down unfortunately.
A member of staff very kindly moved chairs for me and my wheelchair. BRILLIANT kindness. Thank
Absolutely not a good place to have a coffee. The coffee is cheap you can not even taste itService is OK and that's about it ?
Lovely coffee, underwhelming food, service hit and
Coffee ok. Didn't eat there. Dirty upholstery. No atmosphere.
Restaurantji Recommends
very expensive, also got order wrong two times. ordered a hot sandwich and caramel frappe, hot sandwich came but was waiting about 10 minutes for the frappe until i asked about it, they hadn’t even started making it, then when it came out it came with cream even though i asked for no cream. overall not a good experience, although the sandwich was good it was not worth the price, also very uncomfortable seats with no backs so won’t be returning
A coffee shop on the way into a city centre that doesn’t open until 8:30am! Couldn’t believe it. First person in the shop, tables dirty from yesterday, floor had food on it and soft seating had dog hair on it. Place was freezing cold with air con on chill with outside temperature 8c. Not short of staff though, I counted 5 working. Poor management from the top down.Won’t use again.
Unfortunately similar experience to other reviewers. The guy behind till / cleaning the shop floor was lovely and attentive. Ordered a hot drink, which took a while to make despite no one else from the cafe ordering anything at that time - massively prioritised drive-through over drink-in customers. That would be fine if there weren't three baristas behind the bar and only one actually making the drinks (the others seemed to be busy doing tasks that you usually do when no customers around). No cream on my coffee despite being explicitly asked - I wasn't very confident that I was served what I had ordered. Branch seems to be poorly managed.
The tou d man on the roll was very pleasant and well mannered but turned out to be useless at sound his job ? I was trying to get connected to Starbucks wifi as my phone did t have any signal and therefore no data and I wanted to use the app to get points. He asked for my order (2 black Americano, milk For one on the side, two glasses of water and 2 cakes) then told me how to get Starbucks wifi, I handed him cash and then once connected I presented my phone to scan the app. He said it’s too late Ive already done your order and I can’t retrospectively scan your app, sorry !?? Then he handed me the two cakes and told me my coffees and water would be on the counter soon. Five mins later two coffees were placed on the counter by a grumpy looking young woman who never said a word. I asked what these two coffees were and she said “two white Americano” Oh not mine then as I’d ordered two black with milk for one on the side. She picked them up, did t speak, and made two more. Then I had to ask for the milk, then asked where’s the water? It didn’t go down well when I said “I think your man on the till need a bit more On the job training, but she did give a grunt. It’s supposed to be a nice ‘experience’ having a coffee, it shouldn’t be a BAD one. Needless to say we won’t ever visit this place again. Really really poor attitude and terrible customer care ????
Starbucks Exeter Drive Thru - Terrible experience with Too Good To Go order.Drove an hour to learn only at my collection time that it was cancelled last minute. Incompetent manager and team told me they sold £24 worth of food just before my pick up.. ?First experience with TGTG, and last.