Ordered food online for collection.Got food home to find pizza was made with wrong base and side dish didn’t have desired topping. Pizza also wasn’t very nice.There are definitely better ways to spend £18 on food in
Nikki
Waited a hour for food to be told they didn’t have my order, I had a confirmation email and an order no.. was told to get a refund. Rang again 10 mins later and they changed their story saying they had tried to deliver 10 times and no answer. We were in.They offered to re-deliver the same cold food! Still awaiting refund.
Robert Anthony Fairweather
I usually go there for some garlic pizza sticks. (They're very tasty in my opinion.)There are no dining tables, because the employees need the room to work with multiple ingredients (i.e. the pizza toppings), the toaster oven, takeaway boxes and pizza dough, etc., leaving customers only the room to order and then wait for their orders.Did you know that Exmouth's Papa John's shop was once closed for quite some time, before it then reopened to the public?Vegetarian options: The staff can work with vegetarian ingredients. The toppings can include peppers, olives, tomatoes, mushrooms, onions, and even pineapple, (and maybe a sprinkle of herbs).
Carola Lepe Fernandez
Amazing pizza!! Mini personal pizza onlu £2.19 and with a garlic sauce that’s just perfect! I’ll definitely be back in January once I’m back working in Exmouth City center.Vegetarian options: Pizzas with veggies
Kerry G
My food was not delivered at all, I tried to call the place several times and no reply, waited hour and half, had to go through the just eat refund process, a nightmare
ian newton (blasteron)
Placed order ice cream not delivered advised would get refund 5 working days later but no refund left it 2 weeks called back spoke to manager said will get a email confirming refund by Tuesday and nothing.rhey owe me 5.99 and now they aren't picking the phone up.avoid them at all costs.
Jacqueline Bonas
I collected a pizza on the Too Good to Go app. The staff had no idea. Not their fault, lack of training. The pizza was lovely
Shelly Stammers
Ordered on Christmas Day eve for the kids as Just Eat advertised them as open. No food delivered, payment taken. No refusing to refund and so are Just Eat. Terrible customer services!!
Gary Hatch
Food was rubbish and the staff didnt even know I was there for about 5 minutes. Service wasnt great either
Was a bit unsure about ordering from here after reading previous reviews.However, I can confidently say our experience was overall good! Food was delicious, both pizza and sides. Was stood waiting for a few minutes before being approached by a member of staff, but all of the members looked very busy so I will put it down to this. Our order wasn't ready when we arrived but I will put this down to a fault in the app and I will note that our order was extremely large as well! And on top of this all of the food was still piping hot for us also. Despite the slight negatives, the atmosphere was great and the staff looked like they were having a good time getting the job done and were extremely friendly, was able to have a good laugh while we waited for our order. I don't think we just got lucky with our visit, being a newer store I'm sure the previous reviews were left during a time when everyone was still learning the ropes but I encourage everyone to at least give them a chance, would definitely visit again!:)
Susan Lagus
First time ordering last night. Great veggie options. Opted for the 'Greek', loved it! Really tasty, hot, prompt delivery. Will definitely be back!Vegetarian options: Far more choices than normal. Actually came with a decent amount of topping rather than having to order extra to make it tasty!
devon mann
Ordered at 17:57 is 19:30 still don't have my order, I've called 5-6 times been hung up on 4 times, walked to the store and was told I couldn't have a refund, staff are stood at the back laughing amongst each other, really not happy.
J Crew
Awful.Didn't do my order after two hours just cancelled it and still haven't had refund.Went to the shop as they wouldn't answer phone and they said they couldn't do online orders so just kept ignoring them
Jon Bowman
Had pizza on the first day of opening bloody amazing - much better then dominoes
Ordered food online for collection.Got food home to find pizza was made with wrong base and side dish didn’t have desired topping. Pizza also wasn’t very nice.There are definitely better ways to spend £18 on food in
Waited a hour for food to be told they didn’t have my order, I had a confirmation email and an order no.. was told to get a refund. Rang again 10 mins later and they changed their story saying they had tried to deliver 10 times and no answer. We were in.They offered to re-deliver the same cold food! Still awaiting refund.
I usually go there for some garlic pizza sticks. (They're very tasty in my opinion.)There are no dining tables, because the employees need the room to work with multiple ingredients (i.e. the pizza toppings), the toaster oven, takeaway boxes and pizza dough, etc., leaving customers only the room to order and then wait for their orders.Did you know that Exmouth's Papa John's shop was once closed for quite some time, before it then reopened to the public?Vegetarian options: The staff can work with vegetarian ingredients. The toppings can include peppers, olives, tomatoes, mushrooms, onions, and even pineapple, (and maybe a sprinkle of herbs).
Amazing pizza!! Mini personal pizza onlu £2.19 and with a garlic sauce that’s just perfect! I’ll definitely be back in January once I’m back working in Exmouth City center.Vegetarian options: Pizzas with veggies
My food was not delivered at all, I tried to call the place several times and no reply, waited hour and half, had to go through the just eat refund process, a nightmare
Placed order ice cream not delivered advised would get refund 5 working days later but no refund left it 2 weeks called back spoke to manager said will get a email confirming refund by Tuesday and nothing.rhey owe me 5.99 and now they aren't picking the phone up.avoid them at all costs.
I collected a pizza on the Too Good to Go app. The staff had no idea. Not their fault, lack of training. The pizza was lovely
Ordered on Christmas Day eve for the kids as Just Eat advertised them as open. No food delivered, payment taken. No refusing to refund and so are Just Eat. Terrible customer services!!
Food was rubbish and the staff didnt even know I was there for about 5 minutes. Service wasnt great either
got rid of their balloons
Restaurantji Recommends
Was a bit unsure about ordering from here after reading previous reviews.However, I can confidently say our experience was overall good! Food was delicious, both pizza and sides. Was stood waiting for a few minutes before being approached by a member of staff, but all of the members looked very busy so I will put it down to this. Our order wasn't ready when we arrived but I will put this down to a fault in the app and I will note that our order was extremely large as well! And on top of this all of the food was still piping hot for us also. Despite the slight negatives, the atmosphere was great and the staff looked like they were having a good time getting the job done and were extremely friendly, was able to have a good laugh while we waited for our order. I don't think we just got lucky with our visit, being a newer store I'm sure the previous reviews were left during a time when everyone was still learning the ropes but I encourage everyone to at least give them a chance, would definitely visit again!:)
First time ordering last night. Great veggie options. Opted for the 'Greek', loved it! Really tasty, hot, prompt delivery. Will definitely be back!Vegetarian options: Far more choices than normal. Actually came with a decent amount of topping rather than having to order extra to make it tasty!
Ordered at 17:57 is 19:30 still don't have my order, I've called 5-6 times been hung up on 4 times, walked to the store and was told I couldn't have a refund, staff are stood at the back laughing amongst each other, really not happy.
Awful.Didn't do my order after two hours just cancelled it and still haven't had refund.Went to the shop as they wouldn't answer phone and they said they couldn't do online orders so just kept ignoring them
Had pizza on the first day of opening bloody amazing - much better then dominoes