Long wait, very cold, driver was too far away, very difficult to find out.
Rebecca Humphrey
First time going into domino's pizza in about 3yrs as usally get delivered once every 6mnths. First time in this store. Walked in the staff were doing alot of nothing, and didn't seem bothered to welcome us in or even smile and the atmosphere was dire. Didn't feel welcomed at all! I asked what pizzas I could order and was given a menu. In the top right hand corner it said BOGOF any size pizza..ordered a large & was asked what crust I wanted. Didn't realise they charge nearly an extra £3 for a cheese stuffed, wasn't told this. Got home, pizza was terrible. Not much topping even though 4 toppings were ordered, although quite a bit of sausage was thrown on. Was very dry too.. looked at my online banking & had been charged £28.79..NEARLY £30 FOR A LARGE PIZZA? called them up and yes this is the right amount! The service I recieved was good hence the 5 ? but everything else? Hell no..would never go back there again..£30 for a pizza??Parking: There is parking around the side of the building near the Tesco..however about 5 spaces which I'm not sire if you are allowed to park there.
shannon buckley-mellor
Awful service have been waiting over 2 hours for our order due to the delivery driver not knocking on the door and it being sent back to the shop rang and ask why this happened they said they try to call if no answer (which we did answer a Belfast number which they wasn’t speaking and putting the phone down) they return straight to store with out knocking on the door which isnt that the point in a delivery!Now have to wait a further 20 minutes for a freezing cold meal as they are refusing to refund us our moneyWill never order from here again
Richard
Good value and
Jordan Williams
I like the thought of dominoes but the staff at this place ruins the business. The amount of disrespect. The staff needs to learn some manners. As for the food they have no customer care whatsoever.
Luke Behenna
My brother started as a delivery driver this week and had been on the job for the 1st day driving himself, having shadowed the day before.He comes home to tell me that another team leader shouted at him and launched a metal tray at his head calling him useless and not being “fast enough”give them something quicker than the electric chicken chasers you give them and the food might arrive warm!They send him on a delivery to Penrose street and he gets a knife held to his neck and the delivery taken.He arrives back and they send him back to the same area!Totally and utterly shocked, I guarantee I will never be ordering from any of your stores again.
Aaron
Arrived cold, pretty tastless and bland. Not sure how the price can be justified for this lump of cold dough?
Margaret Carr
It was very expensive considering it was buy one get one free 20 99 for 2 pizzas they said that is a deal but its a rip off
Mejdi Souai
Customer service is absolutely disgrace. Avoid this place at any cost.
Daniel Leanca
Ordered a ranch BBQ, garlic bread and a classic coke from dominos Exeter street, got charged delivery yet the guy walked to my house, showed up diet Coke and a pizza looking like it's been involved in a car crash, called to enquire about it and they hanged up on me twice. Pathetic service and customer
We ordered a pepperoni pizza and ended up with a sauceless margarita after waiting 40 mins. The staff were also watching tiktoks behind the counter while customers were in the store.
James Walker
Definitely worth buying a big cheese and pepperromi fantastic deals,, delivery if required,,,my pizza was delicious and easily cut and eaten,,, highly recommended,,Ty staff, service at weekend can be a little slower than weekdays,
J W
Definitely worth buying a big cheese and pepperromi fantastic deals,, delivery if required,,,my pizza was delicious and easily cut and eaten,,, highly recommended,,Ty staff, service at weekend can be a little slower than weekdays,
Tarek Alm
Very bad service I ordered a delivery by phone and payment was taken by debit card after a very long time and still not receiving my delivery I called and spoke to a member of staff to ask about my orderand after being placed on hold for a long time to be then informed that there is no delivery order for my address which was bad to hear and then to be asked all over again to go through my whole order which was obviously given when I placed the order then member of staff responded by that yes she had found my order by the price I paid but was told it was not actioned or placed as an order on their side when I originally called I the asked her cancelled my order then to be told that my refund will take 3-5 days for my payment to be refunded without any pizza actually deliveredthe worst service I have received untrained staff taking orders by phone and taking a payment which resulted in no pizza delivery .
Joshua Griffiths
Very very poorWaited a long time, rude staff. They are getting rubbish pay so can't really blame them.Please go somewhere elseSurprised there hasn't been an intervention by the franchise because this store appears to be consistently bad
Long wait, very cold, driver was too far away, very difficult to find out.
First time going into domino's pizza in about 3yrs as usally get delivered once every 6mnths. First time in this store. Walked in the staff were doing alot of nothing, and didn't seem bothered to welcome us in or even smile and the atmosphere was dire. Didn't feel welcomed at all! I asked what pizzas I could order and was given a menu. In the top right hand corner it said BOGOF any size pizza..ordered a large & was asked what crust I wanted. Didn't realise they charge nearly an extra £3 for a cheese stuffed, wasn't told this. Got home, pizza was terrible. Not much topping even though 4 toppings were ordered, although quite a bit of sausage was thrown on. Was very dry too.. looked at my online banking & had been charged £28.79..NEARLY £30 FOR A LARGE PIZZA? called them up and yes this is the right amount! The service I recieved was good hence the 5 ? but everything else? Hell no..would never go back there again..£30 for a pizza??Parking: There is parking around the side of the building near the Tesco..however about 5 spaces which I'm not sire if you are allowed to park there.
Awful service have been waiting over 2 hours for our order due to the delivery driver not knocking on the door and it being sent back to the shop rang and ask why this happened they said they try to call if no answer (which we did answer a Belfast number which they wasn’t speaking and putting the phone down) they return straight to store with out knocking on the door which isnt that the point in a delivery!Now have to wait a further 20 minutes for a freezing cold meal as they are refusing to refund us our moneyWill never order from here again
Good value and
I like the thought of dominoes but the staff at this place ruins the business. The amount of disrespect. The staff needs to learn some manners. As for the food they have no customer care whatsoever.
My brother started as a delivery driver this week and had been on the job for the 1st day driving himself, having shadowed the day before.He comes home to tell me that another team leader shouted at him and launched a metal tray at his head calling him useless and not being “fast enough”give them something quicker than the electric chicken chasers you give them and the food might arrive warm!They send him on a delivery to Penrose street and he gets a knife held to his neck and the delivery taken.He arrives back and they send him back to the same area!Totally and utterly shocked, I guarantee I will never be ordering from any of your stores again.
Arrived cold, pretty tastless and bland. Not sure how the price can be justified for this lump of cold dough?
It was very expensive considering it was buy one get one free 20 99 for 2 pizzas they said that is a deal but its a rip off
Customer service is absolutely disgrace. Avoid this place at any cost.
Ordered a ranch BBQ, garlic bread and a classic coke from dominos Exeter street, got charged delivery yet the guy walked to my house, showed up diet Coke and a pizza looking like it's been involved in a car crash, called to enquire about it and they hanged up on me twice. Pathetic service and customer
Restaurantji Recommends
We ordered a pepperoni pizza and ended up with a sauceless margarita after waiting 40 mins. The staff were also watching tiktoks behind the counter while customers were in the store.
Definitely worth buying a big cheese and pepperromi fantastic deals,, delivery if required,,,my pizza was delicious and easily cut and eaten,,, highly recommended,,Ty staff, service at weekend can be a little slower than weekdays,
Definitely worth buying a big cheese and pepperromi fantastic deals,, delivery if required,,,my pizza was delicious and easily cut and eaten,,, highly recommended,,Ty staff, service at weekend can be a little slower than weekdays,
Very bad service I ordered a delivery by phone and payment was taken by debit card after a very long time and still not receiving my delivery I called and spoke to a member of staff to ask about my orderand after being placed on hold for a long time to be then informed that there is no delivery order for my address which was bad to hear and then to be asked all over again to go through my whole order which was obviously given when I placed the order then member of staff responded by that yes she had found my order by the price I paid but was told it was not actioned or placed as an order on their side when I originally called I the asked her cancelled my order then to be told that my refund will take 3-5 days for my payment to be refunded without any pizza actually deliveredthe worst service I have received untrained staff taking orders by phone and taking a payment which resulted in no pizza delivery .
Very very poorWaited a long time, rude staff. They are getting rubbish pay so can't really blame them.Please go somewhere elseSurprised there hasn't been an intervention by the franchise because this store appears to be consistently bad