Great pizza as expected, didn't book. However, they managed to squeeze us in, and I would advise booking in advanceThe service was great, great atmosphere, what I like most was once the food was delivered you was left alone to eat it without anyone coming over to ask "is everything alright"On the whole, a great experience (as always)Parking: There is a large parking lot next to Pizza Express, or you can park around the corner by the bank pub
Peter Edwards
We booked a table for four to have a pre-theatre meal, allowing 1.5 hours to eat. The service was inattentive and slow even though the place was not exceptionally busy. It took 35 minutes to be served our drinks. The food took another 20 minutes. Our grandson enjoyed his child's pizza. We had two starters to share - mushrooms and olives, and estimated that there were no more than two (smallish) mushrooms chopped in the dish. Three of us had different salads, which were uniformly poor. The timing of the mains was weird as two of us had almost finished our dishes before the third was produced. The staff were aware that we were unhappy but didn't care. The prices were way too high. We will never go there again - not recommended! My wife and I recently ate at Knead Pizza in St Andrews Street, which was cheaper, gave excellent service and good food: the comparison was stark.
jonathan R
Staff friendly though one drink had to be chased up, very quiet though by the time we left they had seven tables occupied but I think 2 pizzas 2 soft drinks 1 large wine 1 small wine and i pudding for £61 is pretty pricy when my pizza was only luke warm when it arrived and the covering wasn't exactly thick, a common problem it feels like at eateries. Their VIP app was alittle confusing and if it states you are eligible for two rewards then you should get two rather than having to choose between the two. Clean table and surroundings but feet felt cold. For what you pay its far too expensive so won't be returning
Dan David (Dan)
I’m currently at the restaurant trying to finish off the hardest burnt pollo pasta I’ve ever had. It took them half an hour to cook so the expectations were higher due to care a diligence but no it wasn’t worth waiting a minute for. I didn’t fill up the plate, it felt like I could count the pasta, 56. I felt like I nearly broke a tooth on the pasta!! The service wasnt very good as they only had 3 people working for the 60 customers, so not their fault. Very disappointing for a main which felt like it could’ve been a starter. I would avoid coming here. Please go at your own risk. The staff took it off the bill so I increased their service. It wouldn’t run without the waitresses
Aston Walker
In my recent trip to Pizza Express, I had a very enjoyable experience. The staff were all polite and attentive. The food was amazing and I didn’t have to wait long at all, would 100% recommend!
Rebecca T
I hate leaving bad reviews, but after our final time visiting this restaurant before deciding we wouldn’t come again I thought it’s worth leaving some feedback. This is literally the closest restaurant to us and we like the pepperoni pizza. We thought we liked the nduja dough balls, until after the first time ordering it it comes entirely different depending on who is working and how they’ve decided to cook it. Very often food is undercooked or burnt or somehow both, and missing ingredients swapped for others without letting you know, when this happens literally everutime you come to the restaurant or order takeaway you are unable to eat half of it… eventually you stop going. It’s a waste of money. The staff are generally nice people but I don’t think they have much time to do their job or training as I’ve never been asked if I want the bill or had quick service, and it’s usually really quiet.
djbriggs12
Not busy, lots of staff hanging around. 6 of us ordered food. 5 meals arrived. 5 minutes later, we had to ask where the remaining pizza was.. and it took another 3 or 4 minutes. Clearly forgotten. It was a simple margherita pizza, obviously rushed, and turned up not properly cooked. Two thirds of the pizza was literally disintegrating and sloppy, it hadnt been cooked properly. Sent it back. 5 mibs later, it turns up and is still not cooked. Sent it back. 3rd time it arrives and its better but still not great. Manager tookthe pizza off the bill but there was never one apology, just some very smart and sharp comment that 'the manager has checked this pizza (the 3rd one) and she has passed it as correctly cooked."... pizza plate dropped onto the table and walked off. 2 other pizzas over cooked, but we were hungry so just ate them. Really disappointing, for a relatively expensive meal for what it was, Will not be going back.
Sean Treloar
Shocking wait time for food and then it was all burnt and hard on the edges , ordered a starter which never arrived but they still tried to charge us for won't be back as no apology in any of
M C
It was one of our worst dining experiences we had. When we arrived the waitress was cleaning the table, she left it soaking wet and we couldn’t even put anything on it. In addition the cleaning wasn’t good at all! Stuck lettuce was left on the table. We order our drinks and a jar of water, she brought them but without any glasses! When our food arrived, it came without plates and cutlery. Ok I understand we could eat the pizza using our hands but what about the salad and the pasta??!! When we asked for cutlery, the wrong number arrived. The restaurant wasn’t crowded at that time so no excuses for the bad service. The cherry on the cake was that we found a long thread inside one of the pizzas! After that the whole experience was negative.
Jacob M
I went to pizza express for my birthday and ordered some pizza! The pizza was fine and I enjoyed it. My family gave me some cards and birthday presents. When I got dessert everything changed though! A kind waitress named Shay had wrote on the dessert “Happy 11th birthday” and that really brightened my day up. Give Shay a raise!!
It was one of our worst dining experiences we had. When we arrived the waitress was cleaning the table, she left it soaking wet and we couldn’t even put anything on it. In addition the cleaning wasn’t good at all! Stuck lettuce was left on the table. We order our drinks and a jar of water, she brought them but without any glasses! When our food arrived, it came without plates and cutlery. Ok I understand we could eat the pizza using our hands but what about the salad and the pasta??!! When we asked for cutlery, the wrong number arrived. The restaurant wasn’t crowded at that time so no excuses for the bad service. The cherry on the cake was that we found a long thread inside one of the pizzas! After that the whole experience was negative.
Roam64571968328
Terrible experience as the restaurant was too dirty and It had a smell of toilet and the worst was that the pizza was awful. In addition I found something like a hair in my pizza. I don’t recommend it. The good thing was the kind staff nothing else
kl4dyna
Where do I start: walked in, first thing we’ve noticed is the fact that it was very cold. Cocktails were appalling if you could even call them cocktails Pizzas were okay but the service… it was non existent The Manager,I assume because she was wearing casual clothing, took our order and no one NO ONE came over to check how our food was, if we want extra drinks etc. Just simply disappointing
Amanda Lane
First time in this pizza express, walked in and felt like I’d walked into a old people’s home, no atmosphere, awful smell witch made me not want to eat the food, staff dress like they was at home and not bubbly , the food was fine , we love pizza express but this one is the least none so far I have come across sadly and won’t be rushing back
Chris Hicks
Generic experience, like any other Pizza Express.Was rather quiet when we visited, so seated quickly. Staff were very allergy aware, which is reassuring when you have dietary issues.Pizza was nice as ever, albeit I wish they were bigger!In terms of value, I don't really think Pizza Express is particularly great value, considering there's not really much to a Pizza, but others might well disagree.That said, you know what you're getting, and the food is nice enough. I would eat there again.
Great pizza as expected, didn't book. However, they managed to squeeze us in, and I would advise booking in advanceThe service was great, great atmosphere, what I like most was once the food was delivered you was left alone to eat it without anyone coming over to ask "is everything alright"On the whole, a great experience (as always)Parking: There is a large parking lot next to Pizza Express, or you can park around the corner by the bank pub
We booked a table for four to have a pre-theatre meal, allowing 1.5 hours to eat. The service was inattentive and slow even though the place was not exceptionally busy. It took 35 minutes to be served our drinks. The food took another 20 minutes. Our grandson enjoyed his child's pizza. We had two starters to share - mushrooms and olives, and estimated that there were no more than two (smallish) mushrooms chopped in the dish. Three of us had different salads, which were uniformly poor. The timing of the mains was weird as two of us had almost finished our dishes before the third was produced. The staff were aware that we were unhappy but didn't care. The prices were way too high. We will never go there again - not recommended! My wife and I recently ate at Knead Pizza in St Andrews Street, which was cheaper, gave excellent service and good food: the comparison was stark.
Staff friendly though one drink had to be chased up, very quiet though by the time we left they had seven tables occupied but I think 2 pizzas 2 soft drinks 1 large wine 1 small wine and i pudding for £61 is pretty pricy when my pizza was only luke warm when it arrived and the covering wasn't exactly thick, a common problem it feels like at eateries. Their VIP app was alittle confusing and if it states you are eligible for two rewards then you should get two rather than having to choose between the two. Clean table and surroundings but feet felt cold. For what you pay its far too expensive so won't be returning
I’m currently at the restaurant trying to finish off the hardest burnt pollo pasta I’ve ever had. It took them half an hour to cook so the expectations were higher due to care a diligence but no it wasn’t worth waiting a minute for. I didn’t fill up the plate, it felt like I could count the pasta, 56. I felt like I nearly broke a tooth on the pasta!! The service wasnt very good as they only had 3 people working for the 60 customers, so not their fault. Very disappointing for a main which felt like it could’ve been a starter. I would avoid coming here. Please go at your own risk. The staff took it off the bill so I increased their service. It wouldn’t run without the waitresses
In my recent trip to Pizza Express, I had a very enjoyable experience. The staff were all polite and attentive. The food was amazing and I didn’t have to wait long at all, would 100% recommend!
I hate leaving bad reviews, but after our final time visiting this restaurant before deciding we wouldn’t come again I thought it’s worth leaving some feedback. This is literally the closest restaurant to us and we like the pepperoni pizza. We thought we liked the nduja dough balls, until after the first time ordering it it comes entirely different depending on who is working and how they’ve decided to cook it. Very often food is undercooked or burnt or somehow both, and missing ingredients swapped for others without letting you know, when this happens literally everutime you come to the restaurant or order takeaway you are unable to eat half of it… eventually you stop going. It’s a waste of money. The staff are generally nice people but I don’t think they have much time to do their job or training as I’ve never been asked if I want the bill or had quick service, and it’s usually really quiet.
Not busy, lots of staff hanging around. 6 of us ordered food. 5 meals arrived. 5 minutes later, we had to ask where the remaining pizza was.. and it took another 3 or 4 minutes. Clearly forgotten. It was a simple margherita pizza, obviously rushed, and turned up not properly cooked. Two thirds of the pizza was literally disintegrating and sloppy, it hadnt been cooked properly. Sent it back. 5 mibs later, it turns up and is still not cooked. Sent it back. 3rd time it arrives and its better but still not great. Manager tookthe pizza off the bill but there was never one apology, just some very smart and sharp comment that 'the manager has checked this pizza (the 3rd one) and she has passed it as correctly cooked."... pizza plate dropped onto the table and walked off. 2 other pizzas over cooked, but we were hungry so just ate them. Really disappointing, for a relatively expensive meal for what it was, Will not be going back.
Shocking wait time for food and then it was all burnt and hard on the edges , ordered a starter which never arrived but they still tried to charge us for won't be back as no apology in any of
It was one of our worst dining experiences we had. When we arrived the waitress was cleaning the table, she left it soaking wet and we couldn’t even put anything on it. In addition the cleaning wasn’t good at all! Stuck lettuce was left on the table. We order our drinks and a jar of water, she brought them but without any glasses! When our food arrived, it came without plates and cutlery. Ok I understand we could eat the pizza using our hands but what about the salad and the pasta??!! When we asked for cutlery, the wrong number arrived. The restaurant wasn’t crowded at that time so no excuses for the bad service. The cherry on the cake was that we found a long thread inside one of the pizzas! After that the whole experience was negative.
I went to pizza express for my birthday and ordered some pizza! The pizza was fine and I enjoyed it. My family gave me some cards and birthday presents. When I got dessert everything changed though! A kind waitress named Shay had wrote on the dessert “Happy 11th birthday” and that really brightened my day up. Give Shay a raise!!
Restaurantji Recommends
It was one of our worst dining experiences we had. When we arrived the waitress was cleaning the table, she left it soaking wet and we couldn’t even put anything on it. In addition the cleaning wasn’t good at all! Stuck lettuce was left on the table. We order our drinks and a jar of water, she brought them but without any glasses! When our food arrived, it came without plates and cutlery. Ok I understand we could eat the pizza using our hands but what about the salad and the pasta??!! When we asked for cutlery, the wrong number arrived. The restaurant wasn’t crowded at that time so no excuses for the bad service. The cherry on the cake was that we found a long thread inside one of the pizzas! After that the whole experience was negative.
Terrible experience as the restaurant was too dirty and It had a smell of toilet and the worst was that the pizza was awful. In addition I found something like a hair in my pizza. I don’t recommend it. The good thing was the kind staff nothing else
Where do I start: walked in, first thing we’ve noticed is the fact that it was very cold. Cocktails were appalling if you could even call them cocktails Pizzas were okay but the service… it was non existent The Manager,I assume because she was wearing casual clothing, took our order and no one NO ONE came over to check how our food was, if we want extra drinks etc. Just simply disappointing
First time in this pizza express, walked in and felt like I’d walked into a old people’s home, no atmosphere, awful smell witch made me not want to eat the food, staff dress like they was at home and not bubbly , the food was fine , we love pizza express but this one is the least none so far I have come across sadly and won’t be rushing back
Generic experience, like any other Pizza Express.Was rather quiet when we visited, so seated quickly. Staff were very allergy aware, which is reassuring when you have dietary issues.Pizza was nice as ever, albeit I wish they were bigger!In terms of value, I don't really think Pizza Express is particularly great value, considering there's not really much to a Pizza, but others might well disagree.That said, you know what you're getting, and the food is nice enough. I would eat there again.