Plymouth Barbican Pizza Express. Very disappointed. Our pizzas arrived 45minutes after ordering and were cold. The starters hadn’t been cleared away when the pizzas finally arrived. The children were hungry and upset. The bill for 2 adults and 2 children, soft drinks only, was £97. We are regulars at pizza express because you know what you will get, reasonable food, service and prices but after this we will go elsewhere.
Sam Denton
Poor foodMost of the dishes they didn’t haveWaited 10 minutes for one pasta dish but when it did turn up it was
Jamie Watts
Dirty table on arrival, had to get own high chair, asked 3 times for cutlery, got drinks order wrong. Food was burnt. Another dish came out with a hair in it. Avoid this place at all costs. Ruined sister in laws birthday meal.
jonathon hammett
Sat at table for over 20mins before anyone came over to serve us.after an hour of waiting we had been given literally the childrens dough balls.The chap who served us seemed nice enough but we are pretty sure he forgot we were there.Food was good but it seems like if you want to get your food you are better off getting it delivered to your house.
Sylwester
The pizza is tasty, but when it comes to gluten-free BBQ pizza, for £14, it's half the price of a normal one. So it's funny because you pay as if it were gold and you get half. There's so much pizza dip that you don't know where to pour it because there's so little. See the photo I'm sorry, but personally I was disappointed in your restaurant because the food is tasty, but there are few extras, and for sick people who have to eat gluten-free food. They pay twice and get less, so it's not fair.
Keira
Good service and great foodDietary restrictions: Great gluten free selection
Natasha Harbour
As a coeliac and disabled mum with disabled kid this was one of the best experiences ever for us,tasty timely and polite. Definitely recommend!!!
Laura 1997
Excellent customer service throughout. Visited the restaurant 10/12/2023 and 11/12/2023 after Vue Cinemas. Delicious food and drink. Had the New Porchetta Pizza and diet Coca Cola. Compliments to the chef. Waiting staff was very helpful and friendly throughout mine and my friend dining experience. Highly recommend this restaurant.Will visit again soon. Thankyou for your tremendous hospitality and catering service.
Steve Perkins
Saturday night walked half an hour in rain at 845pm (bearing in mind it closes at 1030pm) said ran out of pizza unbelievable
Don Nicolls
We booked but even so we were seated then ignored for the 20 minutes before we walked out.
Absolutely NOT. Every time I’ve been here it’s been a total disaster and this was my final straw. Over half the orders were either made incorrect or late to the table. The serving staff were however very friendly and apologetic, and seemed just as stressed as we were. Perhaps a issue with the kitchen as we noticed others also had issues with food. Would not go to this location again.
JackieM390
Just had a meal here , husband bit too impressed with us pizza . My food was lovely but I need to mention Matt so very helpful , professional yet friendly , he is an asset to the company and should go far . I hope his manager compliments him on this review he deserves it . We wish you all the best for your future Matt
Matt Fogarty
Walked in at 1pm on a Saturday and overheard someone in front of us being told they weren’t accepting walk-ins. Plenty of tables available, could see through the window. Absolutely not good enough.
Tom_Blancmange
Had a really nice meal at Pizza Express for my son’s birthday. It was particularly nice to be able to sit outside on the terrace. Only complaint was that service was rather slow and several times I had to prompt them to take our order.
JC Connington
Awful Pizza Express. Zero atmosphere, horrid decor and the staff floundered all evening.Firstly, I was given a vegan menu, which I didn't ask for. Second, the tables were sticky and filthy. I had to use my child's wet wipes to clean the surface. Third, the food took AGES to arrive.I ordered the cafe real dessert but the figs were dry and disgusting, the marscapone tasted slightly off and there were only 4 tiny figs plonked on my plate. At the Pizza Express near me, these figs and juicy and drenched in syrup.
Plymouth Barbican Pizza Express. Very disappointed. Our pizzas arrived 45minutes after ordering and were cold. The starters hadn’t been cleared away when the pizzas finally arrived. The children were hungry and upset. The bill for 2 adults and 2 children, soft drinks only, was £97. We are regulars at pizza express because you know what you will get, reasonable food, service and prices but after this we will go elsewhere.
Poor foodMost of the dishes they didn’t haveWaited 10 minutes for one pasta dish but when it did turn up it was
Dirty table on arrival, had to get own high chair, asked 3 times for cutlery, got drinks order wrong. Food was burnt. Another dish came out with a hair in it. Avoid this place at all costs. Ruined sister in laws birthday meal.
Sat at table for over 20mins before anyone came over to serve us.after an hour of waiting we had been given literally the childrens dough balls.The chap who served us seemed nice enough but we are pretty sure he forgot we were there.Food was good but it seems like if you want to get your food you are better off getting it delivered to your house.
The pizza is tasty, but when it comes to gluten-free BBQ pizza, for £14, it's half the price of a normal one. So it's funny because you pay as if it were gold and you get half. There's so much pizza dip that you don't know where to pour it because there's so little. See the photo I'm sorry, but personally I was disappointed in your restaurant because the food is tasty, but there are few extras, and for sick people who have to eat gluten-free food. They pay twice and get less, so it's not fair.
Good service and great foodDietary restrictions: Great gluten free selection
As a coeliac and disabled mum with disabled kid this was one of the best experiences ever for us,tasty timely and polite. Definitely recommend!!!
Excellent customer service throughout. Visited the restaurant 10/12/2023 and 11/12/2023 after Vue Cinemas. Delicious food and drink. Had the New Porchetta Pizza and diet Coca Cola. Compliments to the chef. Waiting staff was very helpful and friendly throughout mine and my friend dining experience. Highly recommend this restaurant.Will visit again soon. Thankyou for your tremendous hospitality and catering service.
Saturday night walked half an hour in rain at 845pm (bearing in mind it closes at 1030pm) said ran out of pizza unbelievable
We booked but even so we were seated then ignored for the 20 minutes before we walked out.
Restaurantji Recommends
Absolutely NOT. Every time I’ve been here it’s been a total disaster and this was my final straw. Over half the orders were either made incorrect or late to the table. The serving staff were however very friendly and apologetic, and seemed just as stressed as we were. Perhaps a issue with the kitchen as we noticed others also had issues with food. Would not go to this location again.
Just had a meal here , husband bit too impressed with us pizza . My food was lovely but I need to mention Matt so very helpful , professional yet friendly , he is an asset to the company and should go far . I hope his manager compliments him on this review he deserves it . We wish you all the best for your future Matt
Walked in at 1pm on a Saturday and overheard someone in front of us being told they weren’t accepting walk-ins. Plenty of tables available, could see through the window. Absolutely not good enough.
Had a really nice meal at Pizza Express for my son’s birthday. It was particularly nice to be able to sit outside on the terrace. Only complaint was that service was rather slow and several times I had to prompt them to take our order.
Awful Pizza Express. Zero atmosphere, horrid decor and the staff floundered all evening.Firstly, I was given a vegan menu, which I didn't ask for. Second, the tables were sticky and filthy. I had to use my child's wet wipes to clean the surface. Third, the food took AGES to arrive.I ordered the cafe real dessert but the figs were dry and disgusting, the marscapone tasted slightly off and there were only 4 tiny figs plonked on my plate. At the Pizza Express near me, these figs and juicy and drenched in syrup.