The worst customer service, particularly the larger 30’s woman who is so miserable and keeps gossiping about customers to her workmates. Not very hygienic with her hands. Throws stuff about and the constant clankering of crockery is a constant distraction. No staff seems to enjoy and it’s just a job. It shows.
lynne locke
Great coffee and lovely staff. Always good.Parking: Lots of parking but be careful if you are disabled to park within lines. Also if you park in disabled with no badge you will be fined.
Chelsee
We come to here regularly and always find the service good and the drinks reliably good. I like the cappuccino cake sometimes they forget to refill the soap dispenser.
Luke Greenwood
I'm having a cup of tea before I go to volunteer at Hope Fm.
Stephen Turner
Great coffee and really nice staff.
Robin Pickering
Lovely coffee shop with well trained batistas. Food is a bit pricey but I get a free coffee with my vitality points, so I can't complain.
Christine
I like Cafe Nero coffee and the staff are always helpful. Because it's at the back of Waterstones it's quite small and cramped.
J Heasman
One of the worst coffees I've had. Had a flat white that was sour and bitter with a long unpleasant finish. Given that the process is largely automated someone who knows what they're doing needs to set-up the grinder and temperature, pressures etc on the coffee machine. Agree with other comments about the cleanliness - trays weren't collected the whole time we were there.
Steve Montague
Best coffee shop in Castle Point. Friendly staff and often busy. Some of the poor reviews on here are ridiculous. These guys work hard and are always cleaning.Parking: Free
Sophie
Always dirty when i go in, staff always rude, like you are asking for too much for them to do their job! Got snapped at by a girl working there for asking for it togo instead of stay as had urgent phone call from hospital from relative. Very hard to get around as a wheelchair on pushchair user. Staff member actually got in the way of my relatives wheelchair and refused to move! Not returning. Get better coffee in nearby places like Sainsbury's cafe or mcdonalds in asda.
Always dirty when i go in, staff always rude, like you are asking for too much for them to do their job! Got snapped at by a girl working there for asking for it togo instead of stay as had urgent phone call from hospital from relative. Very hard to get around as a wheelchair on pushchair user. Staff member actually got in the way of my relatives wheelchair and refused to move! Not returning. Get better coffee in nearby places like Sainsbury's cafe or mcdonalds in asda.
martin haley
I had to use the disabled toilet.TOILET SEAT what a joke.Wrong size seat fitted to toilet.Hand dryer not working.So used 3feet of toilet paper.Coffee and cake o.k.BUT not a good experience.Won't go back.
Alan Crisp
Great coffee, location and friendly staff. Reasonable priced will definitely visit again.
Rebecca Jaine Speers
A really pleasant experience, dog friendly too which was a big bonus!
Bekka Jaine
A really pleasant experience, dog friendly too which was a big bonus!
The worst customer service, particularly the larger 30’s woman who is so miserable and keeps gossiping about customers to her workmates. Not very hygienic with her hands. Throws stuff about and the constant clankering of crockery is a constant distraction. No staff seems to enjoy and it’s just a job. It shows.
Great coffee and lovely staff. Always good.Parking: Lots of parking but be careful if you are disabled to park within lines. Also if you park in disabled with no badge you will be fined.
We come to here regularly and always find the service good and the drinks reliably good. I like the cappuccino cake sometimes they forget to refill the soap dispenser.
I'm having a cup of tea before I go to volunteer at Hope Fm.
Great coffee and really nice staff.
Lovely coffee shop with well trained batistas. Food is a bit pricey but I get a free coffee with my vitality points, so I can't complain.
I like Cafe Nero coffee and the staff are always helpful. Because it's at the back of Waterstones it's quite small and cramped.
One of the worst coffees I've had. Had a flat white that was sour and bitter with a long unpleasant finish. Given that the process is largely automated someone who knows what they're doing needs to set-up the grinder and temperature, pressures etc on the coffee machine. Agree with other comments about the cleanliness - trays weren't collected the whole time we were there.
Best coffee shop in Castle Point. Friendly staff and often busy. Some of the poor reviews on here are ridiculous. These guys work hard and are always cleaning.Parking: Free
Always dirty when i go in, staff always rude, like you are asking for too much for them to do their job! Got snapped at by a girl working there for asking for it togo instead of stay as had urgent phone call from hospital from relative. Very hard to get around as a wheelchair on pushchair user. Staff member actually got in the way of my relatives wheelchair and refused to move! Not returning. Get better coffee in nearby places like Sainsbury's cafe or mcdonalds in asda.
Restaurantji Recommends
Always dirty when i go in, staff always rude, like you are asking for too much for them to do their job! Got snapped at by a girl working there for asking for it togo instead of stay as had urgent phone call from hospital from relative. Very hard to get around as a wheelchair on pushchair user. Staff member actually got in the way of my relatives wheelchair and refused to move! Not returning. Get better coffee in nearby places like Sainsbury's cafe or mcdonalds in asda.
I had to use the disabled toilet.TOILET SEAT what a joke.Wrong size seat fitted to toilet.Hand dryer not working.So used 3feet of toilet paper.Coffee and cake o.k.BUT not a good experience.Won't go back.
Great coffee, location and friendly staff. Reasonable priced will definitely visit again.
A really pleasant experience, dog friendly too which was a big bonus!
A really pleasant experience, dog friendly too which was a big bonus!