Superb experience had at this lovely Italian. Service was attentive without hovering; atmosphere was chilled and the music wasn't too loud (unfortunately often the case these days); and most importantly, the food was amazing. Generous portions, impeccably seasoned and well presented.Was offered some extremely tasty looking deserts but simply too satisfied by the main. Lovely coffee to finish instead.Would thoroughly recommend.
Joanna Wisniewska
Amazing place with great staff. Delicious food, great service. Highly recommended. 5 +
Jess97b
Avoid this place at all times, this place has given me extreme food poisoning where I can’t leave my bed, not to mention how patronising and rude our waiter was. All the bad comments you see on here, believe them because they are all true. A pathetic excuse of an Italian restaurant.
Jazzy B
Came here on the off chance...we read the reviews after having the best starter we have ever had. Mussels in a cream and chilli sauce. Amazing. Very disappointed that some people were so negative about this restaurant. I had the 8oz lamb steak from the specials board and although the stroganoff on the specials was chicken they did the beef for my partner. The juiciest lamb steak and the best red wine sauce EVER! And the stroganoff was equally as good...think my dish had the edge?. Highly recommend this place. Please do not be put off by some of the reviews some people have too much time on their hands.
Nic104
We popped in here early evening on the way back to our nearby Hotel and they were quiet so could fit us in. The staff are all very friendly and welcoming and the food was served quickly. All very tasty and priced reasonably too. Next time we are in the area we will come back.
Pushpull33
This place is just brilliant. I am not biased but have been coming here fir some time it just gets better. The staff are extremely helpful and nothing is to much trouble. Honestly, it has yo be one of the best restaurants to visit in Bournemouth.
Honestopinionscount
We were a party of 12. Matthew and the team greeted us with a warm welcome and the service we received throughout the evening was great. We had a range of starters and mains all washed down with a few bottles of wine for the girls and beer for the boys! The food was delicious. I would definitely recommend the garlic mushrooms which were one of the best I've ever had (and I'm very fussy with my garlic mushrooms!) and the penne arrabiata was tasty. All the food came out together (nobody waiting while others were eating) and it was hot (not luke warm like some places!) Two of the girls ordered the lamb off the specials board but found it a little tough so Matthew gave us some Tiramisu on the house which was appreciated. The restaurant was clean and cosy and we will definitely be back next time we visit Bournemouth!
Brittany E
I’ve been coming to cristallo for a while and never been disappointed in the service or food would 100% recommend best Italian by far
Ian
Apologies to start. Informed the great waiter we would be back after a show however, the show ended up finishing 45 minutes later and was at the pavilion not BIC. Being disabled i could not make it back before closing. Not sure about the other negative views but my wife and i had a great time,service from our waiter (2/11/23) and food were fantastic. Recommend the lamb steak off the specials board.
Tia C
Mathew and his team were absolutely amazing for me and my boyfriend last night. The customer service was amazing they were very kind, funny and gave the best advice on cocktails. From the minute we phoned to book a table to the minute we left they treated us like friends rather than customers, shaking our hands, taking our photos for us, holding doors, etc. Food was fantastic as well. I’ve never had a carbonara as nice as the one I had last night. Although we don’t live in the area we’ll definitely be returning. You don’t get customer service like this anymore.
Food was excellent all starters thatv we ordered and main course .staff are welcoming ,music is wonderful .highly recommended to visit in bournmouth
Elliot Williams
We visited the Cristallo with some trepidation after reading some fierce criticism in reviews a few months old. However some recent comments were very positive so we decided to give it a try. All I can say is that the service, the ambience and the quality of food was faultless. The sea bass was cooked to perfection and the Belgian apple pie was incredible! I would also recommend the Merlot which was sublime and very reasonably priced. We look forward to further visits during our stay in Bournemouth!
Karl Kerr
The wife enjoyed her Risotto, although thought there could of been some more mushrooms. I had chicken stroganoff with Mash and broccoli. Not had this before. Nice and tasty but sauce seemed on the thin side, needed more cream in there? Maybe come with garlic bread or more Mash? Service was great and friendly. Would of had starter and a dessert but we were on a tight schedule for the BIC ?❤
Sunny Satin
Absolutely delicious food. The pizza and risotto gets high praise from me and my friends. One star taken off because the desserts are quite poor in comparison - they're brought in rather than made in house. The sauce on my semifreddo had a weird artificial taste and left me feeling suddenly bloated. But all the savoury meals made by the kitchen are indeed top notch.
Chris D
Another fantastic meal tonight with excellent service. Called in just on the off chance, they were busy but we still had a table.
Superb experience had at this lovely Italian. Service was attentive without hovering; atmosphere was chilled and the music wasn't too loud (unfortunately often the case these days); and most importantly, the food was amazing. Generous portions, impeccably seasoned and well presented.Was offered some extremely tasty looking deserts but simply too satisfied by the main. Lovely coffee to finish instead.Would thoroughly recommend.
Amazing place with great staff. Delicious food, great service. Highly recommended. 5 +
Avoid this place at all times, this place has given me extreme food poisoning where I can’t leave my bed, not to mention how patronising and rude our waiter was. All the bad comments you see on here, believe them because they are all true. A pathetic excuse of an Italian restaurant.
Came here on the off chance...we read the reviews after having the best starter we have ever had. Mussels in a cream and chilli sauce. Amazing. Very disappointed that some people were so negative about this restaurant. I had the 8oz lamb steak from the specials board and although the stroganoff on the specials was chicken they did the beef for my partner. The juiciest lamb steak and the best red wine sauce EVER! And the stroganoff was equally as good...think my dish had the edge?. Highly recommend this place. Please do not be put off by some of the reviews some people have too much time on their hands.
We popped in here early evening on the way back to our nearby Hotel and they were quiet so could fit us in. The staff are all very friendly and welcoming and the food was served quickly. All very tasty and priced reasonably too. Next time we are in the area we will come back.
This place is just brilliant. I am not biased but have been coming here fir some time it just gets better. The staff are extremely helpful and nothing is to much trouble. Honestly, it has yo be one of the best restaurants to visit in Bournemouth.
We were a party of 12. Matthew and the team greeted us with a warm welcome and the service we received throughout the evening was great. We had a range of starters and mains all washed down with a few bottles of wine for the girls and beer for the boys! The food was delicious. I would definitely recommend the garlic mushrooms which were one of the best I've ever had (and I'm very fussy with my garlic mushrooms!) and the penne arrabiata was tasty. All the food came out together (nobody waiting while others were eating) and it was hot (not luke warm like some places!) Two of the girls ordered the lamb off the specials board but found it a little tough so Matthew gave us some Tiramisu on the house which was appreciated. The restaurant was clean and cosy and we will definitely be back next time we visit Bournemouth!
I’ve been coming to cristallo for a while and never been disappointed in the service or food would 100% recommend best Italian by far
Apologies to start. Informed the great waiter we would be back after a show however, the show ended up finishing 45 minutes later and was at the pavilion not BIC. Being disabled i could not make it back before closing. Not sure about the other negative views but my wife and i had a great time,service from our waiter (2/11/23) and food were fantastic. Recommend the lamb steak off the specials board.
Mathew and his team were absolutely amazing for me and my boyfriend last night. The customer service was amazing they were very kind, funny and gave the best advice on cocktails. From the minute we phoned to book a table to the minute we left they treated us like friends rather than customers, shaking our hands, taking our photos for us, holding doors, etc. Food was fantastic as well. I’ve never had a carbonara as nice as the one I had last night. Although we don’t live in the area we’ll definitely be returning. You don’t get customer service like this anymore.
Restaurantji Recommends
Food was excellent all starters thatv we ordered and main course .staff are welcoming ,music is wonderful .highly recommended to visit in bournmouth
We visited the Cristallo with some trepidation after reading some fierce criticism in reviews a few months old. However some recent comments were very positive so we decided to give it a try. All I can say is that the service, the ambience and the quality of food was faultless. The sea bass was cooked to perfection and the Belgian apple pie was incredible! I would also recommend the Merlot which was sublime and very reasonably priced. We look forward to further visits during our stay in Bournemouth!
The wife enjoyed her Risotto, although thought there could of been some more mushrooms. I had chicken stroganoff with Mash and broccoli. Not had this before. Nice and tasty but sauce seemed on the thin side, needed more cream in there? Maybe come with garlic bread or more Mash? Service was great and friendly. Would of had starter and a dessert but we were on a tight schedule for the BIC ?❤
Absolutely delicious food. The pizza and risotto gets high praise from me and my friends. One star taken off because the desserts are quite poor in comparison - they're brought in rather than made in house. The sauce on my semifreddo had a weird artificial taste and left me feeling suddenly bloated. But all the savoury meals made by the kitchen are indeed top notch.
Another fantastic meal tonight with excellent service. Called in just on the off chance, they were busy but we still had a table.