Lovely family owned restaurant. The food was amazing and quality was of high standard. Staff were very attentive and polite. Will definitely be coming again!
Susan Bennett
I have pondered over writing this review for a few weeks now.Reading all the great reviews, I feel like we went to a different restaurant.I spent days searching for the best place to take my dad for a birthday dinner. He never has much luck with steak, so I wanted to make sure I was choosing a good place, that advertised good steak.When I went online to book, it only showed me 2 available times 6pm and 6.15. Ooo its a busy place I thought, must be good!We arrived to an almost empty restaurant, and apart from a few other couples it remained that way all evening. Why only offer 2 times on the booking system? No atmosphere at all.The front of house greeted us cheerfully and seated us, and held us the menus. When we looked at the prices of the drinks, we almost left. £8.95 for a pint!? Really? This is Bournemouth not London....its no wonder you don't advertise your drinks prices on your website as I imagine it would put people off.Now to the food.Starters, delivered quickly and were lovely. Apart from the 4 tempura prawns that looked like they had come from a supermarket, and were a price of £9.95. We saw the exact same prawns in Asda the following day, 6 in a pack for half the price. If you are charging that price, a few more prawns would be good.Mains arrived, 3 rump steaks and a chicken burger (mine).My husbands steak was perfect, my mums was ok...very chewy and not enjoyable. Dad's, birthday boy....had to he sent back as that was very fatty, tough and chewy. When they brought it back, all they had done was give him a new steak. They didn't replace the whole meal, which is what you would expect from a restaurant charging the prices they do. The replacement steak was better, but still not up to the standard that is advertised on your website.We ate, paid the bill and left.Dad's birthday meal, total disappointment.Sorry, but we won't be visiting again.
Joanna Dymerska
Amazing restaurant with great and food and wine ?Really worth it to
Louise Morgan
We shared the cote de beouf and it was outstanding! Cooked exactly how we asked for it and the sides were a really nice accompaniment including some greens which we love and ordered extra! The staff were super attentive and made us feel really welcome. We had a bottle or Malbec and a cocktail each..the only criticism was that the pina colada came in a small glass and initially the margarita had no salt around the glass..this was quickly rectified with kindness. We thought £120 was great value for money and we think it’s going to become our new fav place.
May Aleksandra
What a wonderful experience. The food was incredible. The steak was cooked to perfection, all the staff were so lovely and attentive. Such a cute restaurant!! We were too full to try the dessert but we promised to have it when we’re back for another visit!
colin butler
Ate last night, pleasant clean restaurant. Fantastic food in terms of quantity and quality. Great service, nice folk.Perfect in every
alan palmer
Well cooked food, nice place, good service.
Caroline Sodaro
Such a lovely restaurant. Food was incredible, super flavorful and well cooked. The atmosphere was very nice, great place for a romantic date. Service was wonderful and very attentive.
Matt Lockhart
Great food, perfectly cooked and really good value! Nailed the atmosphere and brilliant service.
Adam Gill
Updated- I had rated this 1 star. Having left this review the owner reached out to my family, we met in person to discuss the issues. He was mortified about the situation and provided a refund. The biggest thing for me is that he truly listened and made me feel valued. He has made immediate changes based on our feedback. It is also apparent that we were just unlikely that day with some aspects, and this will happen occasionally anywhere. The reviews from others show this.I had said I would not return, but I have changed my mind, due to the interaction we had. He didn't need to do this, but it shows class and desire to provide the best experience for his customers.I deleted the original review. But the food and service on the night did not provide value for money.I am confident we would not have this experience againWell done. My mind is not changed easily
We celebrated our wedding anniversary in this place. The atmosphere was nice, the food was amazing and the service was excellent!
Arina Tkachenko
amazing restaurant with lovely food, we had the chateaubriand and it's worth it! staff were great as well :)
S S
Lovely atmosphere, great location , friendly staff , top quality food which was beautifully presented.
Chloe Gill
More than disappointed. £10 for tempura prawns and they were cheap supermarket version which were reformed prawns with more batter than prawn. Beef bourguignon, whilst I’m sure is good quality beef, was tasteless. For the money, I would expect far better. Overall, highly overpriced for a meal. The taste overall was lacking a bit justified with the price. Staff were unfriendly to top it off.
Sam Leaton
The best steak I've had in a good while.This is a lovely GrillHouse located in the heart of Westbourne. The food is absolutely sublime, portion sizes are good too. I shared the Cotê de Boeuf platter with a friend and were not left feeling short changed.The Biscoff Cheesecake dessert was a perfect way to round off an thoroughly enjoyable experience. All the staff were polite and welcoming, I will definitely be back to try some more of this lovely food.
Lovely family owned restaurant. The food was amazing and quality was of high standard. Staff were very attentive and polite. Will definitely be coming again!
I have pondered over writing this review for a few weeks now.Reading all the great reviews, I feel like we went to a different restaurant.I spent days searching for the best place to take my dad for a birthday dinner. He never has much luck with steak, so I wanted to make sure I was choosing a good place, that advertised good steak.When I went online to book, it only showed me 2 available times 6pm and 6.15. Ooo its a busy place I thought, must be good!We arrived to an almost empty restaurant, and apart from a few other couples it remained that way all evening. Why only offer 2 times on the booking system? No atmosphere at all.The front of house greeted us cheerfully and seated us, and held us the menus. When we looked at the prices of the drinks, we almost left. £8.95 for a pint!? Really? This is Bournemouth not London....its no wonder you don't advertise your drinks prices on your website as I imagine it would put people off.Now to the food.Starters, delivered quickly and were lovely. Apart from the 4 tempura prawns that looked like they had come from a supermarket, and were a price of £9.95. We saw the exact same prawns in Asda the following day, 6 in a pack for half the price. If you are charging that price, a few more prawns would be good.Mains arrived, 3 rump steaks and a chicken burger (mine).My husbands steak was perfect, my mums was ok...very chewy and not enjoyable. Dad's, birthday boy....had to he sent back as that was very fatty, tough and chewy. When they brought it back, all they had done was give him a new steak. They didn't replace the whole meal, which is what you would expect from a restaurant charging the prices they do. The replacement steak was better, but still not up to the standard that is advertised on your website.We ate, paid the bill and left.Dad's birthday meal, total disappointment.Sorry, but we won't be visiting again.
Amazing restaurant with great and food and wine ?Really worth it to
We shared the cote de beouf and it was outstanding! Cooked exactly how we asked for it and the sides were a really nice accompaniment including some greens which we love and ordered extra! The staff were super attentive and made us feel really welcome. We had a bottle or Malbec and a cocktail each..the only criticism was that the pina colada came in a small glass and initially the margarita had no salt around the glass..this was quickly rectified with kindness. We thought £120 was great value for money and we think it’s going to become our new fav place.
What a wonderful experience. The food was incredible. The steak was cooked to perfection, all the staff were so lovely and attentive. Such a cute restaurant!! We were too full to try the dessert but we promised to have it when we’re back for another visit!
Ate last night, pleasant clean restaurant. Fantastic food in terms of quantity and quality. Great service, nice folk.Perfect in every
Well cooked food, nice place, good service.
Such a lovely restaurant. Food was incredible, super flavorful and well cooked. The atmosphere was very nice, great place for a romantic date. Service was wonderful and very attentive.
Great food, perfectly cooked and really good value! Nailed the atmosphere and brilliant service.
Updated- I had rated this 1 star. Having left this review the owner reached out to my family, we met in person to discuss the issues. He was mortified about the situation and provided a refund. The biggest thing for me is that he truly listened and made me feel valued. He has made immediate changes based on our feedback. It is also apparent that we were just unlikely that day with some aspects, and this will happen occasionally anywhere. The reviews from others show this.I had said I would not return, but I have changed my mind, due to the interaction we had. He didn't need to do this, but it shows class and desire to provide the best experience for his customers.I deleted the original review. But the food and service on the night did not provide value for money.I am confident we would not have this experience againWell done. My mind is not changed easily
Restaurantji Recommends
We celebrated our wedding anniversary in this place. The atmosphere was nice, the food was amazing and the service was excellent!
amazing restaurant with lovely food, we had the chateaubriand and it's worth it! staff were great as well :)
Lovely atmosphere, great location , friendly staff , top quality food which was beautifully presented.
More than disappointed. £10 for tempura prawns and they were cheap supermarket version which were reformed prawns with more batter than prawn. Beef bourguignon, whilst I’m sure is good quality beef, was tasteless. For the money, I would expect far better. Overall, highly overpriced for a meal. The taste overall was lacking a bit justified with the price. Staff were unfriendly to top it off.
The best steak I've had in a good while.This is a lovely GrillHouse located in the heart of Westbourne. The food is absolutely sublime, portion sizes are good too. I shared the Cotê de Boeuf platter with a friend and were not left feeling short changed.The Biscoff Cheesecake dessert was a perfect way to round off an thoroughly enjoyable experience. All the staff were polite and welcoming, I will definitely be back to try some more of this lovely food.