Where do I start. Ordered a takeaway via their website on NYE. I fully understand its a really busy night so expected some delay however the food didn't arrive until 3 hours after I ordered!!! I called the restaurant 3 times and was fobbed off every single time. First time I was told it was out for delivery.....45 minutes later (bare in mind we live maybe 15 minute drive from the actual restaurant) still no delivery. I ended up calling a second time to then be told by the exact same person that I wasn't told previously that it went out for delivery and instead that they had to wait for the driver to arrive which they now had. At this point, blood is beginning to boil, I told them if it wasn't there in 15 mins I would lose my patience because it was 2 hours at this point. A further hour later, still no food. I called again, guy goes off and pretends to speak to someone, tells me it's out for delivery, I asked for a refund as I didn't believe it would ever turn up. He told me I couldn't have a refund because the food was already cooked and sent out to which I said they have no proof of that, I have no food and nobody has come to my door as I have a camera, the guy goes "well yeah but but but its out for delivery now" I ended up hanging up and then the food finally arrived, soggy, cold and generally not nice at all. We only had 4 items and it was shocking. NEVER AGAIN.
Joanne Giles
Where do I start, I live in Bh11 so was happy to collect my order on Christmas Eve. We were really looking forward to our meal as rarely get take away these days. I ordered 4 meat dishes & I rice dish. Collected, drove home got the food out & 2 of the dishes were wrong, plus 1 meal missing, phoned straight away & was asked to go back which I didn’t want to do as just got home. The sweet & sour chicken Hong Kong style was so much sauce & veg but very little meat. The chicken with orange sauce was vile, the sauce tasted just like cheap concentrated orange juice & not like a sauce at all, the rice had clearly been reheated as was dry & crispy. Our entire meal went in the bin. I was given a refund for the 2 wrong dishes & ended up cooking sausage rolls as everyone was hungry ! Don’t waste your time or money, awful food & service!
Brian Shipley
Food finally turned up 50min after time given - won't use again.
Liz Garcia
The service is so disorganised I phoned through at 5pm with my order to collect only 2 dishes!! Told it would be ready by 5.30! So I went to collect it at this time there were 5 other customers all waiting for theirs too a walk came in and ordered theirs…they all left before me…6pm I left the shop with my order!!! Worst service ever!!!Vegetarian options: Limited
Matthew Blake
Wouldn’t use them again, didn’t go in the restaurant ordered a takeaway. Ordered our food was told it would be an hour for delivery waiting an 1.5 hours, so phoned them again was told ours would be the next one out for delivery waiting another hour and ten minutes so all together we waited two hours forty minutes. So we decided to go and get it lady in restaurant was so rude couldn’t careless.No customer care what so ever. If you are hungry don’t use
Nicola Ellis
I don't normally leave reviews but this place is so bad I'd like to save others from wasting their money. The food finally arrived after 2 hours and 2 phone calls chasing it, the order was wrong and the food was disgusting, we binned most of it. Worst Chinese I've ever used.
Percussion Guy
Great food but took an hour and three quarters to arrive!! I’m not from the area, but if I had of realized the shop was only a four minute walk away I would have gone and collected it!
FarAway04359857758
We had the food delivered. It was an excellent meal:- - Spare ribs - dry - Chicken Satay - perfect satay sauce just enough hot spice. - Special Chowmien with lots of different meats - Crispy seaweed - meat spring rolls - Nice and spicy. - Egg fried rice - plain boiled / steamed rice.
Andrew Gilbert
Nice takeaway food ,very surprised that they didn't have sweet n sour ribs on the menu .looks like there still in covid 19 times with tables blocking the way to the counter to order takeaways
Cameron MacLeod
Ordered a meal at 7.00 with a delivery time of 8.10. and was delivered shortly before 10.00. I phoned 3 times and each time it would be with us shortly. Requested a refund after an hour late and none has been given. Food was poor with uncrispy chilli beef and slimy beansprouts and limp cold chips. My advice would be to avoid.
Ordered takeaway at 6-30. Told possibly 1 hour. Phone after 1 hour was told its on its way should be with you soon. Phone back 2 hours later at 8-30, was told it still being cooked in the kitchen. Won't be much longer. Absolute JOKE. When I complained and said its not realy good enough, I was told, WELL WHAT DO YOU WANT ME TO DO? I WOULD SUGGEST YOU ALL AVOID THIS PLACE. FIND SOMEWHERE ELSE TO EAT.
Matthew Scott
Ordered a take away, the ribs were virtually inedible, obviously had been reheated and were dry and hard. Last time we ordered a delivery for 7.30 pm it turned up half an hour early and cold. We thought we give it another go, bit very dissapointed.
jon king
Ordered over the phone and went to collect to be told cash only. Told there’s a cash point nearby, however I only have my phone. Who doesn’t take cards these days? Why not tell me over the phone it’s cash only. Really? Fortunately Dominos over the road take cards. Pizza it is then.
John Choi
Best of the bestFish chef special I remember was really amazing ~ very authentic and always improving the style of Chinese foods over the years)You won’t regret the decision and I can recommend all my friends too
Laurenne Mansbridge
Food turned up in good time and we were excited to try a new local Chinese takeaway. Sadly completely inedible. I cant inagine this is what they normally produce as no-one would go back. I have never had such a salty dish in my life ... only the rice was possible to eat. ... on the upside good if you are dieting though as none of us could eat it..
Where do I start. Ordered a takeaway via their website on NYE. I fully understand its a really busy night so expected some delay however the food didn't arrive until 3 hours after I ordered!!! I called the restaurant 3 times and was fobbed off every single time. First time I was told it was out for delivery.....45 minutes later (bare in mind we live maybe 15 minute drive from the actual restaurant) still no delivery. I ended up calling a second time to then be told by the exact same person that I wasn't told previously that it went out for delivery and instead that they had to wait for the driver to arrive which they now had. At this point, blood is beginning to boil, I told them if it wasn't there in 15 mins I would lose my patience because it was 2 hours at this point. A further hour later, still no food. I called again, guy goes off and pretends to speak to someone, tells me it's out for delivery, I asked for a refund as I didn't believe it would ever turn up. He told me I couldn't have a refund because the food was already cooked and sent out to which I said they have no proof of that, I have no food and nobody has come to my door as I have a camera, the guy goes "well yeah but but but its out for delivery now" I ended up hanging up and then the food finally arrived, soggy, cold and generally not nice at all. We only had 4 items and it was shocking. NEVER AGAIN.
Where do I start, I live in Bh11 so was happy to collect my order on Christmas Eve. We were really looking forward to our meal as rarely get take away these days. I ordered 4 meat dishes & I rice dish. Collected, drove home got the food out & 2 of the dishes were wrong, plus 1 meal missing, phoned straight away & was asked to go back which I didn’t want to do as just got home. The sweet & sour chicken Hong Kong style was so much sauce & veg but very little meat. The chicken with orange sauce was vile, the sauce tasted just like cheap concentrated orange juice & not like a sauce at all, the rice had clearly been reheated as was dry & crispy. Our entire meal went in the bin. I was given a refund for the 2 wrong dishes & ended up cooking sausage rolls as everyone was hungry ! Don’t waste your time or money, awful food & service!
Food finally turned up 50min after time given - won't use again.
The service is so disorganised I phoned through at 5pm with my order to collect only 2 dishes!! Told it would be ready by 5.30! So I went to collect it at this time there were 5 other customers all waiting for theirs too a walk came in and ordered theirs…they all left before me…6pm I left the shop with my order!!! Worst service ever!!!Vegetarian options: Limited
Wouldn’t use them again, didn’t go in the restaurant ordered a takeaway. Ordered our food was told it would be an hour for delivery waiting an 1.5 hours, so phoned them again was told ours would be the next one out for delivery waiting another hour and ten minutes so all together we waited two hours forty minutes. So we decided to go and get it lady in restaurant was so rude couldn’t careless.No customer care what so ever. If you are hungry don’t use
I don't normally leave reviews but this place is so bad I'd like to save others from wasting their money. The food finally arrived after 2 hours and 2 phone calls chasing it, the order was wrong and the food was disgusting, we binned most of it. Worst Chinese I've ever used.
Great food but took an hour and three quarters to arrive!! I’m not from the area, but if I had of realized the shop was only a four minute walk away I would have gone and collected it!
We had the food delivered. It was an excellent meal:- - Spare ribs - dry - Chicken Satay - perfect satay sauce just enough hot spice. - Special Chowmien with lots of different meats - Crispy seaweed - meat spring rolls - Nice and spicy. - Egg fried rice - plain boiled / steamed rice.
Nice takeaway food ,very surprised that they didn't have sweet n sour ribs on the menu .looks like there still in covid 19 times with tables blocking the way to the counter to order takeaways
Ordered a meal at 7.00 with a delivery time of 8.10. and was delivered shortly before 10.00. I phoned 3 times and each time it would be with us shortly. Requested a refund after an hour late and none has been given. Food was poor with uncrispy chilli beef and slimy beansprouts and limp cold chips. My advice would be to avoid.
Restaurantji Recommends
Ordered takeaway at 6-30. Told possibly 1 hour. Phone after 1 hour was told its on its way should be with you soon. Phone back 2 hours later at 8-30, was told it still being cooked in the kitchen. Won't be much longer. Absolute JOKE. When I complained and said its not realy good enough, I was told, WELL WHAT DO YOU WANT ME TO DO? I WOULD SUGGEST YOU ALL AVOID THIS PLACE. FIND SOMEWHERE ELSE TO EAT.
Ordered a take away, the ribs were virtually inedible, obviously had been reheated and were dry and hard. Last time we ordered a delivery for 7.30 pm it turned up half an hour early and cold. We thought we give it another go, bit very dissapointed.
Ordered over the phone and went to collect to be told cash only. Told there’s a cash point nearby, however I only have my phone. Who doesn’t take cards these days? Why not tell me over the phone it’s cash only. Really? Fortunately Dominos over the road take cards. Pizza it is then.
Best of the bestFish chef special I remember was really amazing ~ very authentic and always improving the style of Chinese foods over the years)You won’t regret the decision and I can recommend all my friends too
Food turned up in good time and we were excited to try a new local Chinese takeaway. Sadly completely inedible. I cant inagine this is what they normally produce as no-one would go back. I have never had such a salty dish in my life ... only the rice was possible to eat. ... on the upside good if you are dieting though as none of us could eat it..