could do with better organisation onthe food place one woman on her own dealing with a big que of peopleWheelchair accessibility: down stairs wheelchair accessibility
David Kingston
Nice and smart now, very pleasant staff. Nice all round.
Scott Derham
I went in this evening the 8th Feb and it was really quiet. I was shocked at the state of the place. Flies literally everywhere behind the counter. While all the staff were all out the back?I watched the staff make my hot milkshake, and he took a dirty blender pop out the sink, ran some water over it, and proceeded to make my drink. There were brown stains on the jug ?We had to raise an issue of a dead fly in our drink, then in turn, put me of drinking mine.I did ask to speak with a supervisor and made them aware as I think it is always fair that I would be informing head office
D KELLY
Nice cup of coffee for a stormy day
Alison Tuffs
Staff were very rude, didn't smile,
Michele Oddone
Regular at Costa drive through in Poole. Today I have received a fine of 100 £ for parking over there. Fine. Get my 60£ Parking eye, and make Costa loose a customer that was spending ££ per months. As a matter of fact, I stop getting coffe altogether ; better in my pocket than in yours.PS That has nothing to do with the staff or the service delivered by them. Never had a problem.
KEVLAR PRODUCTIONZ
Lovely friendly staff. Quick service, used drive through, so I'm not sure about indoor service and seating.
Jade Burden
We were served by a lovely person named Steven who was extremely helpful & patient with our order. He was very polite & friendly with a warm welcoming smile. I hope to have him serve us again.
Richard T
This used to be really good with the regular staff members. A different team this time and it was awful. Almost empty in terms of customers but nearly every table had used trays left on them and dirty and nobody was dealing with this. My tea was lukewarm and there were flies everywhere.
jill coleman
A quick drink before work relaxing and enjoying the
Would of given this place 0 stars if could. We went there before 3pm and they closed the main shop even though they were open until 6pm. I’m a regular Costa person but things like this make me want to go back to Starbucks. Been looking at the reviews and want to know why this one hasn’t been shut down or the staff fired yet. Appaulling !!
Philip Miles
This used to be a nice place to stop off at, now it's gone downhill. The staff don't listen properly and tried to give the order ro me whilst it was incomplete (twice) ignored me when I tried to tell them that fact, the sandwich was burnt and the muffin was so dry not moist and the flavour of the coffee was weaker than before, overall I won't be coming back here for a long time, and then it'll only be to see if things have improved. It's quite sad as other costa shops are so much better than this.
ed davenport
A Costa drive through with seating indoors .
chester kozak
Store manager Jessica very pleasant friendly 1st class service this store is one of the best around the area great service given by staff gets very busy but they all cope really well great job guys ??
could do with better organisation onthe food place one woman on her own dealing with a big que of peopleWheelchair accessibility: down stairs wheelchair accessibility
Nice and smart now, very pleasant staff. Nice all round.
I went in this evening the 8th Feb and it was really quiet. I was shocked at the state of the place. Flies literally everywhere behind the counter. While all the staff were all out the back?I watched the staff make my hot milkshake, and he took a dirty blender pop out the sink, ran some water over it, and proceeded to make my drink. There were brown stains on the jug ?We had to raise an issue of a dead fly in our drink, then in turn, put me of drinking mine.I did ask to speak with a supervisor and made them aware as I think it is always fair that I would be informing head office
Nice cup of coffee for a stormy day
Staff were very rude, didn't smile,
Regular at Costa drive through in Poole. Today I have received a fine of 100 £ for parking over there. Fine. Get my 60£ Parking eye, and make Costa loose a customer that was spending ££ per months. As a matter of fact, I stop getting coffe altogether ; better in my pocket than in yours.PS That has nothing to do with the staff or the service delivered by them. Never had a problem.
Lovely friendly staff. Quick service, used drive through, so I'm not sure about indoor service and seating.
We were served by a lovely person named Steven who was extremely helpful & patient with our order. He was very polite & friendly with a warm welcoming smile. I hope to have him serve us again.
This used to be really good with the regular staff members. A different team this time and it was awful. Almost empty in terms of customers but nearly every table had used trays left on them and dirty and nobody was dealing with this. My tea was lukewarm and there were flies everywhere.
A quick drink before work relaxing and enjoying the
Restaurantji Recommends
Great coffee food on the expensive
Would of given this place 0 stars if could. We went there before 3pm and they closed the main shop even though they were open until 6pm. I’m a regular Costa person but things like this make me want to go back to Starbucks. Been looking at the reviews and want to know why this one hasn’t been shut down or the staff fired yet. Appaulling !!
This used to be a nice place to stop off at, now it's gone downhill. The staff don't listen properly and tried to give the order ro me whilst it was incomplete (twice) ignored me when I tried to tell them that fact, the sandwich was burnt and the muffin was so dry not moist and the flavour of the coffee was weaker than before, overall I won't be coming back here for a long time, and then it'll only be to see if things have improved. It's quite sad as other costa shops are so much better than this.
A Costa drive through with seating indoors .
Store manager Jessica very pleasant friendly 1st class service this store is one of the best around the area great service given by staff gets very busy but they all cope really well great job guys ??