Custom House Poole - Bistro & Bar

The Old Custom House, The Quay, Poole
01202 073295

Recent Reviews

Lee Daniels

Food was good. Service was good.

richard hall

Just have a really good meal, unable to fault food and service .

Carol Disberry

Not a huge choice on beers, but still one of the nicest places to stop for a drink but more an eating venue

Jonathan Banks

Lovely place, great

Simon Deakin

Lovely little place, great service and decent tea

Ken Peers

I highly recommend this bar. My wife and I had a fabulous Friday afternoon lunch here. Having perused many other eateries on the harbour front the delicious-sounding menu temped in us. We were not disappointed, we were greeted with a smile and sat at a lovely round table in the window. The room was light, with a welcome feel to it and tasteful decor. The service was friendly and efficient throughout the meal and the food was well presented and delicious. The only very minor negative comment I have is that my pint Doom Bar was served way too cold, it was the same temperature as the lagers. This was disappointing but the rest of our lunch was so enjoyable it didn't spoil the occasion and our whole experience was well worth 5 stars.

91isr

Christmas Eve 2023, great food & service for Brunch, even though we were a large group. Never been there before, but they were so helpful on the phone when I booked, & we had a good time, so I will definitely visit again.

Katherine French

Sadly the service here is terrible. It’s in a great location but asking three times just to see a menu is really poor. It’s been this was the last few times we’ve been so won’t be going back, there are other bars/cafes I would rather give my money to.

Wils0042

We popped in on New Year’s Day and had Bacon and Sausage Sarnies which were superb. Melting butter, smoked bacon and proper sausages on wholemeal bread - Yummy! That alone would have rated a 5……. I left me much loved and travelled thermos cup on the table (D’oh), so called them Yes they had and would look after it until Thursday 4th. Now reunited with my cup, and had their Smoked Mackerel pate nibbles, fantastic! What made it was that Nicky returned my cup, took the note off it and THEN cleaned the sellotape residue off it as well. That’s customer service.

eric m

What a beutiful restaurant ,so cosy ,very friendly staff ,and the food deliouse . We could not have asked for more ,we were here for a hospital appointment and decided to stay the night and have a meal .... A WISE DECISION ..will do it again

Paul Wickens

Really friendly and helpful staff and good was good ?

Derek Quarterman

I only had coffee but lovely

paul fitzpatrick

Lovely place. Would definitely eat there again.All very good ?

Jane M

What a find! The Custons House was perfect for our evening meal. Great ambience, cosy inside, delicious meal and friendly staff. Situated right in the Quay. Just perfect.

H7067BLkatherinef

We attended a Christmas Charity event this week and had the tastiest meal. Celeriac soup with chestnuts and crispy sage. The main meal was excellent and veggies were delicious. The Christmas pudding was great as were the staff. Yesterday I had a Christmas lunch at Hotel Du Vin - very disappointing. Top marks to the Customer House Team and a Merry Christmas

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