There were 3 positives:- lady at till was lovely, coffee & free cookie delicious & excellent value for money. BUT - whole place was filthy (tables, floors, windows & toilets), the main entrance was closed with no sign saying another one was just around corner & so the customers inside were directing with sign language, & the chap stacking the high chairs was slamming them down, surprisingly got they didn’t break? Not a nice atmosphere with all the crashing. Such a shame as the Subway that used to be near Poole Park was a clean & calm environment.
Penny P
We came in for subways and was shocked by how dirty it was, bacon and other food on the floor, every table dirty, customer service inadequate. I asked for something to clean the table and was given 3 serviettes..... won't be back to that one!!!
Lucyybradley
Once I arrived at the counter after waiting in line patiently for 20 minutes I ordered 2 sandwiches, one 6’ and one foot long plain bacon sub. Whilst I was ordering this sandwich I got a perculiar look from the server. She toasted the 6’ without my permission then the sandwiches was passed onto the next category with rough handling. After the sauce was placed onto the 6’ sub the foot long sub had mysteriously ‘disappeared’. Once we was about to pay we noticed that one sandwich was missing and then the workers messed the whole order up. My friends were in front of us in the line and then they was accused of stealing our sandwich which they had misplaced into a different bag. My friends also asked for mayonnaise and the reply was ‘we have ran out.’Then stuck out a plastic cup with garlic mayo on it and proceeded to say “it’s the same thing”, which I found a bit rude. Then once we arrived back at our destination there was my friends daughter’s foot long hearty Italian turkey slices with lettuce and tomato and mayonnaise which was not provided. The sandwiches that received were tasty but the service made the overall impression.
Tania Dyke
Food nice but shop dirty all tables and floor not good especially when we're supposed to be keeping hygiene standards up
Malcolm Biggerstaff
Great food and staff
Natalie Burton
Fast and fantastic service. The food was delicious and my kids loved it. How ever I think the shop needs a bigger space and more tables as people were struggling to find some where to sit. Also you need a code for the toilet?? Some people don't like having to ask for a code so they can use a toilet.
Ajesh Jan
Subway at the Poole Town Centre is really good as they cater variety of subs and also the vegan options. Really recommend.
Chigo Voller
Great food as always ? meatballs yummy yummy and great customer service
Winter Kelly Johnson
The reason I have put one star is because of on team member on late's call Lisa spooner she is disrespectful to serten members of public she like to tell them they are bared when they are not she gives free food to people and she get everyone else to do her job for her she deserves to be fired like she got fired from Ringwood Road subway because she is so disrespectful
Tried to get food but the two teenagers that were 'working' were so slow and spent so much time mucking about that after waiting for almost twenty minutes I gave up and bought a sandwich from the newsagent instead The service here has gone downhill noticeably of late. Most people can't wait 20 minutes just to be served. Disappointing.
smoffats
Went in with family to get some lunch. The place was filthy! Used the spray they left on the side to clean the tables ourselves and then got huffed and puffed at by a staff member for moving the spray. Would not recommend or visit again. My brother asked for a toasted sandwich which they had left on the side so it went cold before he could eat it.
lovefoodandchipmunks
Not a place you would go out your way to go to. The location is awful, its also a bit dirty and the workers love to chat and not do your food.
Jacques Steventon
I enjoy a good subway but this was horrible. Flies were everywhere and you couldn't sit at a table without having to move rubbish that wasn't cleaned up. The windows were dirty and the chairs were ripped.\\nThe table and chairs were filthy and I had to brush it all down before I started eating. I would avoid.
Trek784139
I was meeting a friend after lunch and decided to go into Subway in The Dolphin Shopping Centre for a quick bite to eat. I arrived at the right time, as there was not many people stand in the que to be served at the counter. When it was my turn a kind lady aske what I wanted and I told her something which was not on the menu, so she told what I could have instead which was okay and I told the other lady who was serving the salad what I wanted in my wrap and she gave me a good portion which fell out when eating. The gentleman on the till was also very helpful, since I am Blind and needed some help with pouring my diet coke from the machine, which he did for me after I paid him for my meal and took me over to a nice clean table for two on the long bench side. I tucked into my Chicken, Bacon and cheese wrap with onion and sweetcorn and that was very tasty and delicious instead of having a baguette or a salad dish. After eating my lunch I finished the cup of coke and went up to get a refill and the gentleman done it for me again, however, I could manage to take my cup back to my table with using my white cane in the other hand. I looked back and saw a long que up to the serving area, but I went straight up to the gentleman after he had served somebody else. The staff are very helpful, polite and willing to help people with a Disability or an older person who has mobility issues. The Subway at The Dolphin Shopping centre is always busy at lunchtimes when I am passing during the week and at weekends. I will be back again when visiting Poole which is not that often but love to go in there for a lunchtime treat.
There were 3 positives:- lady at till was lovely, coffee & free cookie delicious & excellent value for money. BUT - whole place was filthy (tables, floors, windows & toilets), the main entrance was closed with no sign saying another one was just around corner & so the customers inside were directing with sign language, & the chap stacking the high chairs was slamming them down, surprisingly got they didn’t break? Not a nice atmosphere with all the crashing. Such a shame as the Subway that used to be near Poole Park was a clean & calm environment.
We came in for subways and was shocked by how dirty it was, bacon and other food on the floor, every table dirty, customer service inadequate. I asked for something to clean the table and was given 3 serviettes..... won't be back to that one!!!
Once I arrived at the counter after waiting in line patiently for 20 minutes I ordered 2 sandwiches, one 6’ and one foot long plain bacon sub. Whilst I was ordering this sandwich I got a perculiar look from the server. She toasted the 6’ without my permission then the sandwiches was passed onto the next category with rough handling. After the sauce was placed onto the 6’ sub the foot long sub had mysteriously ‘disappeared’. Once we was about to pay we noticed that one sandwich was missing and then the workers messed the whole order up. My friends were in front of us in the line and then they was accused of stealing our sandwich which they had misplaced into a different bag. My friends also asked for mayonnaise and the reply was ‘we have ran out.’Then stuck out a plastic cup with garlic mayo on it and proceeded to say “it’s the same thing”, which I found a bit rude. Then once we arrived back at our destination there was my friends daughter’s foot long hearty Italian turkey slices with lettuce and tomato and mayonnaise which was not provided. The sandwiches that received were tasty but the service made the overall impression.
Food nice but shop dirty all tables and floor not good especially when we're supposed to be keeping hygiene standards up
Great food and staff
Fast and fantastic service. The food was delicious and my kids loved it. How ever I think the shop needs a bigger space and more tables as people were struggling to find some where to sit. Also you need a code for the toilet?? Some people don't like having to ask for a code so they can use a toilet.
Subway at the Poole Town Centre is really good as they cater variety of subs and also the vegan options. Really recommend.
Great food as always ? meatballs yummy yummy and great customer service
The reason I have put one star is because of on team member on late's call Lisa spooner she is disrespectful to serten members of public she like to tell them they are bared when they are not she gives free food to people and she get everyone else to do her job for her she deserves to be fired like she got fired from Ringwood Road subway because she is so disrespectful
Lovely promos and excellent products
Restaurantji Recommends
Tried to get food but the two teenagers that were 'working' were so slow and spent so much time mucking about that after waiting for almost twenty minutes I gave up and bought a sandwich from the newsagent instead The service here has gone downhill noticeably of late. Most people can't wait 20 minutes just to be served. Disappointing.
Went in with family to get some lunch. The place was filthy! Used the spray they left on the side to clean the tables ourselves and then got huffed and puffed at by a staff member for moving the spray. Would not recommend or visit again. My brother asked for a toasted sandwich which they had left on the side so it went cold before he could eat it.
Not a place you would go out your way to go to. The location is awful, its also a bit dirty and the workers love to chat and not do your food.
I enjoy a good subway but this was horrible. Flies were everywhere and you couldn't sit at a table without having to move rubbish that wasn't cleaned up. The windows were dirty and the chairs were ripped.\\nThe table and chairs were filthy and I had to brush it all down before I started eating. I would avoid.
I was meeting a friend after lunch and decided to go into Subway in The Dolphin Shopping Centre for a quick bite to eat. I arrived at the right time, as there was not many people stand in the que to be served at the counter. When it was my turn a kind lady aske what I wanted and I told her something which was not on the menu, so she told what I could have instead which was okay and I told the other lady who was serving the salad what I wanted in my wrap and she gave me a good portion which fell out when eating. The gentleman on the till was also very helpful, since I am Blind and needed some help with pouring my diet coke from the machine, which he did for me after I paid him for my meal and took me over to a nice clean table for two on the long bench side. I tucked into my Chicken, Bacon and cheese wrap with onion and sweetcorn and that was very tasty and delicious instead of having a baguette or a salad dish. After eating my lunch I finished the cup of coke and went up to get a refill and the gentleman done it for me again, however, I could manage to take my cup back to my table with using my white cane in the other hand. I looked back and saw a long que up to the serving area, but I went straight up to the gentleman after he had served somebody else. The staff are very helpful, polite and willing to help people with a Disability or an older person who has mobility issues. The Subway at The Dolphin Shopping centre is always busy at lunchtimes when I am passing during the week and at weekends. I will be back again when visiting Poole which is not that often but love to go in there for a lunchtime treat.