We regularly use this BP after visiting family in Dorset. It doesn’t matter what time of the day or evening it is, the staff are always polite, the toilets immaculately clean and the shelves well stocked. The same cannot be said of other chains in the area.
Tash
Good range of M&S food, and a convenient place to stop for a coffee, a bite to eat, and use the amazingly clean and well equipped toilets!
Great customer service as well, what’s not to like?
Barry Robbins
Stopped here several times for a coffee and an M&S snack only to find a long queue and not enough staff on the tills. Have often walked out after a long fruitless wait. Another time I stood in a queue on the right hand side of the shop by the coffee machine and hot pastries for about 5 minutes while the staff member chatted to the person in front of me, only then to be told I had to order coffee from the till operators on the other side of the shop. I then had to join the back of another queue. There are no signs up anywhere saying this - queuing at the coffee place to buy a coffee would seem to be more logical than asking the guys selling petrol to leave their tills to get coffees from the other side of the building. Judging by the regular queues in there and the indifference of whoever is in charge to manage the situation, it's not working.
Worth stopping for M&S food but avoid unless you are prepared for frustrating inefficiency and some less than courteous staff. Will update this review if I note any improvements.
None Given
The shop facilities are fine however there is a total lack of staff customer service skills , till staff on both occasions I visited were surly and abrupt - there is an obvious training need.
Question: is there a possibility to refuel trucks (4 meters, 13.2 feet)? And do you accept Keyfuels fuel cards?Thank you
Proper good loos. Big log in one. Felt like I was in the real world.
All the staff were extremely friendly, we had a little breakdown here, coffee was lovely, toilers clean, great customer service thank you
Very nice staff
M&S ..... what More can you say!!
Great for a stop off on the way to the beach. Fantastic selection of tasty M&S products, coffees and hot food.
Clean toilets and friendly till staff. Forecourt tidy
M&s worth stopping for good range helpful staff and clean loos, worth using as a stopping point
Wow, what more could you ask for. Clean loos, great food selection at the M&S with vegan options. Would recommend.
A bit of an INCONVINIENCE store - unreliable - definitely not a 24hrs service.
Restaurantji Recommends
No Longer sells LPG
We regularly use this BP after visiting family in Dorset. It doesn’t matter what time of the day or evening it is, the staff are always polite, the toilets immaculately clean and the shelves well stocked. The same cannot be said of other chains in the area.
Good range of M&S food, and a convenient place to stop for a coffee, a bite to eat, and use the amazingly clean and well equipped toilets! Great customer service as well, what’s not to like?
Stopped here several times for a coffee and an M&S snack only to find a long queue and not enough staff on the tills. Have often walked out after a long fruitless wait. Another time I stood in a queue on the right hand side of the shop by the coffee machine and hot pastries for about 5 minutes while the staff member chatted to the person in front of me, only then to be told I had to order coffee from the till operators on the other side of the shop. I then had to join the back of another queue. There are no signs up anywhere saying this - queuing at the coffee place to buy a coffee would seem to be more logical than asking the guys selling petrol to leave their tills to get coffees from the other side of the building. Judging by the regular queues in there and the indifference of whoever is in charge to manage the situation, it's not working. Worth stopping for M&S food but avoid unless you are prepared for frustrating inefficiency and some less than courteous staff. Will update this review if I note any improvements.
The shop facilities are fine however there is a total lack of staff customer service skills , till staff on both occasions I visited were surly and abrupt - there is an obvious training need.