Southside Bar & Grill

Bowleaze Coveway, Weymouth
01305 836839

Recent Reviews

sue cripps

We had a lovely welcome, staff were polite, friendly and attentive.We enjoyed the food, opted for burgers very nice.Overall pretty good, I would go back again. Bit pricey but most places are now.

Mike R

Family of five visited, one of whom has dietary requirements. Staff were super and attentive. Food was really very good and reasonable. Highly recommend for family. Super setting. Playground for kids just outside. Recommended.

ziverte

I came with my kiddo. I ordered full rack of ribs. The meat (as little as was on the bones) was OLD! Couldn’t get it off the bone. The waiter dropped our corn cob on the sandy table and he rolled it closer to the board saying “here you go”. I told him the table is sandy so he took it in his hand and walked away. He brought it back only when biting into it, it was COLD. Like someone washed it with cold water. The fries were overcooked, hard and tasteless. No salt was offered, no ketchup was offered. The hard meat and fries were terrible and I had to leave the corn because it was cold. Knowing Weymouth I didn’t complain, nothing good ever comes out of it here.

Paul H

Hadn’t been out to Bowleaze for ages so thought we would try. Booking was easy. Welcome was great. Our waitress was quick and good fun. Food was amazing and the girls loved the cocktails. It was just a great relaxing setting.

justmegabi gabi

Very bad customer service.We've been here in our visit in May, and we love it so being in the area again, I've convinced my friends to join us there for dinner. We were 4 adults and 2 kids. At the end we paid ~£180When we arrived a bit after 7, we were told that the waiting time for the food was 30 minutes. We said OK. Drinks came after more than 20 minutes. And first part of the food after more than one hour of waiting. The pasta was overcooked, the ribs were dry, the salt and pepper squid was too fried. After another 20-30 minutes we asked where is the rest of the food as we were missing 3 starters and one main, a burger for my son. The server checked with the kitchen and discovered that they missed that part of the order. We said that we don't want the starters anymore but my son was still waiting for his burger. The server said that he will take out from the bill the 3 missing starters and the burger. I said I want to pay for the burger as well as my son will have it, I don't want anything for free. The burger came all burned....When the bill came, everything was on it.When I've asked why, and explain again the situation, the server who we talked previously hided in the kitchen. We asked to talked with the manager, we've been told that the lady that gave us the bill was the manager by the security lady who listed to us and said she needs to check with the manager. After another long wait a gentleman come and told us to sit down to talk, we said that we just want to pay the food that we received and leave because it's late , it was past half nine, and the kids are tired. He asked the server to give us the bill and we payed and left.For me was very disappointing as I had so lovely memories from our visit in May. The attitude of the lady manager and the way that they handled the situation left us with a bad taste and ruined the evening. I strongly recommend for them to try to more customer orientated. I have to say that the girls who served us were lovely and showed more profesionalism than their managers.

Hlh61013

This place has the potential to be so much better than it currently is. Really miss the old restaurant which in our opinion was much better. We booked a table for 5 people and were shown to a table with 4 chairs/place settings. E asked to move to a bigger one and was told they are all reserved. They did all have reserved signs on them but in the 90 mins we were there all the tables remained empty. No effort was made to get us another chair until we asked. We ordered 2 Thai curry, 2 burgers and chips, a kids pasta and side order of fries. Burger was fine, chips were mostly small broken crispy bits of chips rather than actual chips. Kids pasta was penne but instead of tubes it was bits of broken pasta which were impossible for her to pick up with the fork. Bland sauce, no cheese on top. Honestly must have been about 20p worth of food there. I’m not normally one to make a fuss but it was a disgrace so I asked them politely if we could swap for something else which they did without any question. The Thai curry arrived and looked really unappetising - chunks of white (boiled?) chicken in a watery sauce (no lemongrass, no coconut milk) . While it wasn’t horrible, it definitely wasn’t Thai curry and the chicken chunks put me off completely. Their Thai curry used to be amazing when it was the Asian lady in charge and we couldn’t get enough of it. When the waitress asked if everything was ok (as they all do, not expecting anyone to say anything) I did mention that it wasn’t the best and explained why. She just said oh I’ll tell the chef and walked off. No one came back over to speak to us or ask anything further. Even when they cleared my plate and all the chicken was still there nothing was said. They have no interest in customer satisfaction and rely heavily on the fact that there’s nowhere else within walking distance that competes with them. The lack of healthy, good quality meals both on the kids and main menu ensured we didn’t go back there. For the rest of our stay we either cooked (not something I wanted to be doing on holiday) or ate off site and every single meal was better and cost less than anything we had here. It’s just cheap, overpriced junk food.

Andy Collins

Had a mixed grill, it was burnt beyond cremation. For £25 it’s not worth it. Don’t order it. For the money charged the food doesn’t match the bill. Service isn’t up to par. Not the servers fault, it’s lack of training and not enough staff.

Michele Davies

Awful customer service from ‘team leader/manager - arrogant/couldn’t be bothered attitude throughout visit to this restaurant.Unfriendly welcome, told to sit at a ‘booth’ like table for 4 people - there were 5 adults. We asked to move to a larger table - told we couldn’t even though there were only 3 other tables in use!! We had to put a chair at the end of the table.There were only in total 5 tables used by by customers in over the 2 hours we were in this restaurant.There were 3 waiters (including manger).Female waiter was trying to be friendly but appeared to be doing all the work and told what to do/not to do by the manager including to stand by the bar whilst food was waiting to be taken to tables.Other male waiter hardly did anything, he was going behind bar and out of view of customers.It took over 2 hrs to have 1 course, 1 drink - there was only 5 tables of customers (including ourselves) during that time.We had to go to the bar to ask to order food. The female waiter asked if we wanted a desert, she gave us a desert board but no one came to take an order. There was only 1 other table of customers at this time. We paid the bill and left, thanking the female waiter.It is such a shame that the service provided is being determined by this one manager as this restaurant could be lovely.Oh this manager did come to our table once - he gave us a bill even before we had even ordered a drink let alone ordered or had any food!!!!!Other reviews have also negatively commented about customer service - needs addressing.Average food for the price, more a cafe than a restaurant.Parking: Parked on caravan site and walked over bridge

EZR123

The best meal out we’ve had in a while! We eat out at least once a week and this is by far one of the nicest meals we’ve had. The Gyozas were lovely, onion rings were cooked to perfection, the burger was nice & the chips were amazing! Triple booked & extra crispy. The outdoor area is lovely too in the sun. It almost felt like we were abroad! We were initially booked to go here with 23 others on Saturday but had to cancel, so glad we still popped down on the Sunday as a couple. If we were to return to Weymouth, we’d be sure to come back!

SJ5289

The menu was great and the food delicious, the katsu curry was super tasty! Staff all friendly and gave great service.

Michele D

Awful customer service from manager - arrogant/couldn’t be bothered attitude throughout visit to this restaurant. Unfriendly welcome, told to sit at a ‘booth’ like table for 4 people - there were 5 adults. We asked to move to a larger table - told we couldn’t even though there were only 3 other tables in use!! We had to put a chair at the end of the table. There were only in total 5 tables used by customers over the 2 + hours we were in this restaurant. There were 3 waiters (including manger). Female waiter was trying to be friendly but appeared to be doing all the work and told what to do/not to do by the manager including to stand by the bar whilst food was waiting to be taken to tables. Other male waiter hardly did anything, he was going behind bar and out of view of customers. It took over 2 hrs to have 1 course, 1 drink - there was only 5 tables of customers (including ourselves) during that time. We had to go to the bar to ask to order food. The female waiter asked if we wanted a desert, she gave us a desert board but no one came to take an order. There was only 1 other table of customers at this time. We paid the bill and left, thanking the female waiter. It is such a shame that the service provided is being determined by this one manager as this restaurant could be lovely. Oh this manager did come to our table once - he gave us a bill even before we had even ordered a drink let alone ordered or had any food!!!!! Other reviews have also negatively commented about customer service - needs addressing. We have called to speak to a manger at Bowleaze caravan park to discuss this. We have found Bowleaze holiday park to be excellent apart from this restaurant. Average food for the price, more a cafe than a restaurant.

Nicky Pretty

I don't often use the catering facilities when staying at the caravan as I do love to cook and I am not great with people, noise and comotion But as I am visiting on my tod, I decided to treat myself at Southside Bar. I chose 2 starters, the crispy chilli chicken with Asian salad, lamb kofta, a side of rice, a passionfruit coconut meringue tart and a large glass of Shiraz. All delicious and the staff were charming. Quite impressed and I am a fussy git when it comes to food and service, having worked in Cafes, Restaurants, Hotels and Bars around the world I am a nightmare punter normally. I have to say not bad at all ? I was served with the assistance of Newby staff member Alfie (first night on the job) Well done everyone. Just the right amount of waiter/manager interaction. Delicious. Thank you. ?

Jay Heisenberg

Cracking food. Came here with my son and had a lovely meal in the summer.

Jay Kavanagh

Excellent food, great views and music occasionally.

Geme

Very nice place , Lots of space you can sit inside or outside. We had dinner for 2 with drinks = 50£. Customer service very good , everyone polite and taking care of customers.Would recommend and I will be comming back.

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