No milk, no loo roll, no soap, no towels although hand dryer out of order. Worst Costa we've ever visited. Need I say more!!
Jade Cherie
Food is expensive and mine had a hair in it. Staff are a bit miserable.
johnhouston2
Built on a rather small plot, the downstairs area of Costa in Bridlington is the most cramped branch of the chain I’ve ever been in. With tables in a corridor between the front and back doors of the property it has the ambience of a transport cafe as opposed to the relaxed atmosphere of a coffee shop. There is actually a larger seating area upstairs but with no obvious signage we completely missed it, as did everyone else it seems, as it was empty. The coffees and service were up to the usual Costs standard but I must say that if I lived in the town I’d research nicer venues.
Laphroiag
Just a break fro shopping two latte and a bun. One latte was with soya milk just a bit to frothy. Coffee ok just regular Costa Coffee that's why we use them Disabled toilets not very good toilet to low and handles not easy to reach.
Duncan Prideaux
Turned up at 5.30pm for hot food as online said open till 7pm but they had stopped serving at 5pm and said shutting at 6pm instead.
almeister123
Never opens on time!!! Really poor service, if you open at 7 be there to open the shop before 7 that's how real life works!!! This Costa is terrible... and is the hand dryer in the loo upstairs fixed yet???
Gaf Allen
Short staffed, unclean and ignored by the staff for ten minutes at the till, so left.
Ian Moody
Good cold coffee drinks are cake
jen douglas
So went in here as was on day trip, 1st people thought it was a good idea to stand an talk when they newa member of staff was trying to clean the drink he had just dropped on floor, but that was OK as no one was waiting to get passed, staff just let them stand in way.when managed to get to the till an asked what flavours they had in the drink I thought I would have she said I tell you what I don't have (very unhelpful as I didn't care what you don't have) so in end I didn't get myself a drink just sat with everyone who did have one, the place had food an dirt all over floor, was blocked off for toilets when another customer asked if kiddies could use the toilets they was allowed so why block it off. Infact was the worst experience I had in any costa shop, won't go back
dave q
Costa coffee in Bridlington has got to be the worst Costa in Britain. They have an upstairs room but seldom open it as they do not have enough staff. I’ve lost count of the times that their Internet was not working which means that they cannot add the beans reward to your Costa app and that you can only pay by cash. The staff seem to do their best but the fault is with the owner of the franchise so come on and get your act together of sell out to someone who can run a business
Came in tonight 25 mins before close both girls were absolutely brilliant extremely polite and certainly helpful they were very busy cleaning down and trying to get sorted but they didn't try rush us when I asked about local takeaways they were more then helpful to give us there recommendationsWill definitely be calling in again when we're back on holiday x
Matt Sparrow
Customer service not as good as when they first opened, would recommend a store refit also
Ramsbottom1
Why even bother opening and who has sunk there hard earn money in to this franchise ... walked in ordered a coffee , have you any toast ... NO your in the town centre go and buy a loaf or two , ok it's a sandwich or a toastie then , Sorry we have nothing and believe me they had nothing but we do have A TEA CAKE you couldn't make it up . It has to be the worst Costa in Yorkshire probably the uk and maybe even the World ..
David Savage
Staff rude. Ordered coffee and tea and said to drink in when asked. After 10 minutes wait manager came out with takeaway paper cups and said I forgot to tell you we don't have any cups. He then changed his story to we don't have anyone to wash the cups. He offered a refund so I followed him into the shop. The rack was full of cups and another member of staff was busy making drinks in CUPS! Took a photo of the cups then was accused of photographing his staff. He then took a mugshot with his own phone and said I was banned. No great loss. Costa obviously don't care about lying to customers or the environment either unless they are selling you a reusable cup.
Graham Morgan
Good quality, good tasting coffee. Only one person serving service was fairly slow. But
No milk, no loo roll, no soap, no towels although hand dryer out of order. Worst Costa we've ever visited. Need I say more!!
Food is expensive and mine had a hair in it. Staff are a bit miserable.
Built on a rather small plot, the downstairs area of Costa in Bridlington is the most cramped branch of the chain I’ve ever been in. With tables in a corridor between the front and back doors of the property it has the ambience of a transport cafe as opposed to the relaxed atmosphere of a coffee shop. There is actually a larger seating area upstairs but with no obvious signage we completely missed it, as did everyone else it seems, as it was empty. The coffees and service were up to the usual Costs standard but I must say that if I lived in the town I’d research nicer venues.
Just a break fro shopping two latte and a bun. One latte was with soya milk just a bit to frothy. Coffee ok just regular Costa Coffee that's why we use them Disabled toilets not very good toilet to low and handles not easy to reach.
Turned up at 5.30pm for hot food as online said open till 7pm but they had stopped serving at 5pm and said shutting at 6pm instead.
Never opens on time!!! Really poor service, if you open at 7 be there to open the shop before 7 that's how real life works!!! This Costa is terrible... and is the hand dryer in the loo upstairs fixed yet???
Short staffed, unclean and ignored by the staff for ten minutes at the till, so left.
Good cold coffee drinks are cake
So went in here as was on day trip, 1st people thought it was a good idea to stand an talk when they newa member of staff was trying to clean the drink he had just dropped on floor, but that was OK as no one was waiting to get passed, staff just let them stand in way.when managed to get to the till an asked what flavours they had in the drink I thought I would have she said I tell you what I don't have (very unhelpful as I didn't care what you don't have) so in end I didn't get myself a drink just sat with everyone who did have one, the place had food an dirt all over floor, was blocked off for toilets when another customer asked if kiddies could use the toilets they was allowed so why block it off. Infact was the worst experience I had in any costa shop, won't go back
Costa coffee in Bridlington has got to be the worst Costa in Britain. They have an upstairs room but seldom open it as they do not have enough staff. I’ve lost count of the times that their Internet was not working which means that they cannot add the beans reward to your Costa app and that you can only pay by cash. The staff seem to do their best but the fault is with the owner of the franchise so come on and get your act together of sell out to someone who can run a business
Restaurantji Recommends
Came in tonight 25 mins before close both girls were absolutely brilliant extremely polite and certainly helpful they were very busy cleaning down and trying to get sorted but they didn't try rush us when I asked about local takeaways they were more then helpful to give us there recommendationsWill definitely be calling in again when we're back on holiday x
Customer service not as good as when they first opened, would recommend a store refit also
Why even bother opening and who has sunk there hard earn money in to this franchise ... walked in ordered a coffee , have you any toast ... NO your in the town centre go and buy a loaf or two , ok it's a sandwich or a toastie then , Sorry we have nothing and believe me they had nothing but we do have A TEA CAKE you couldn't make it up . It has to be the worst Costa in Yorkshire probably the uk and maybe even the World ..
Staff rude. Ordered coffee and tea and said to drink in when asked. After 10 minutes wait manager came out with takeaway paper cups and said I forgot to tell you we don't have any cups. He then changed his story to we don't have anyone to wash the cups. He offered a refund so I followed him into the shop. The rack was full of cups and another member of staff was busy making drinks in CUPS! Took a photo of the cups then was accused of photographing his staff. He then took a mugshot with his own phone and said I was banned. No great loss. Costa obviously don't care about lying to customers or the environment either unless they are selling you a reusable cup.
Good quality, good tasting coffee. Only one person serving service was fairly slow. But