I tried to call McDonald's about a missing item in my drive through order and was rudely hung up of multiple times by a member of staff that wouldn't even talk. I would call and say hello, and then would be hung up on straight away. I tried to ask for a manager, but was again hung up on. Appalling customer service. Avoid this McDonald'
Alistair Gunstone
Very poor experience using this McDonald's! Always a 10 minute queue to get to the pickup window then you are immediately asked to park up despite what you are ordering just want a Sprite... Park up, medium fries on it own... Park up and you are lucky after the 20 minute wait if you actually get the food you ordered!
Chloe George
Mostly get a delivery always comes on time drivers always Friendly and politeThe food always comes hot and well packedVegetarian options: The vegan or vegetarian option
THERESA STOKES
Ordered through just eat, item missing was told to contact just eat who only offer a refund, if you cant bag up an order properly then you shouldn't be working
jonathan Tindall
Every time we order a delivery there’s something missing you really need to sort this out it’s not rocket science drinks last time 2 lots of fries this time SORT IT
Tems 3Boys
Lovely place small and pleasant to take my grandson ? staff friendly. Not too big and
Malcolm Brown
Food was fresh and hot, place was nice and clean,all
ken gibson
Absolutely appalling service, 3rd time in a row our order has been wrong with items missing, this time missed off a cheeseburger and received a burger with no patty in it, just 2 pieces of bread, who is checking the orders before they go out, its not hard, also if you fancy a mcflurry don't bother unless you want to drink it!!! rang the restaurant and told to contact just eat, come on guys its 2023 get your act together!!!!!
Lee Williamson
Utter rubbish to busy with Uber eats. Shocking service now 15 mins for a take
Reuben Roo
Good food but some times it takes a long timeBut really
Terrible service, 3 times in a row we have ordered through just eat and the order has been wrong, the latest one sent a burger with no burger in it just bread, no cheeseburger and the mcflurries were soup consistency and inedible, absolutely rubbish obviously no one checking orders before sending and people need retraining, where is the management, get your act together!!!!!
Nick Busby
Fast food. It's more like 20min waiting for all the uber delivered drivers! To get their orders first.
Susanjwood123
What an awful experience, actually I don’t think iv ever had a good one at this place to be honest, my husband and I just thought we would pop through the drive through for lunch, there was a big Que which is nothing unusual, there are two speakers to prefer from and the guy taking the orders clearly only liked using one of them, as we sat there ages and watched the Que next to us keep ordering and driving past us, in the end my husband got so mad that we just drove round to the window without even ordering, we told him we haven’t ordered as he didn’t even acknowledge us, all we got was a dopey sorry, the van behind us in the Que also never ordered and did the same as us, then we got told to wait in a bay for our food which we also waited another good 20 minutes for, worst McDonald’s iv been to.
Katrina C
Had my order delivered as ordered off the app when I rang McDonald and explained the some off my order was missing I got told to go down and get it. The lady on the phone was also quite rude towards me.
Sue
Food good as always grandson loves it.Very busy but did not have to wait too long. Only thing that spoiled it was a group of teenagers mucking about and swearing ? they were told to stop climbing on things but not told to stop all the F----ing no need to have to listen to that in a family place.
I tried to call McDonald's about a missing item in my drive through order and was rudely hung up of multiple times by a member of staff that wouldn't even talk. I would call and say hello, and then would be hung up on straight away. I tried to ask for a manager, but was again hung up on. Appalling customer service. Avoid this McDonald'
Very poor experience using this McDonald's! Always a 10 minute queue to get to the pickup window then you are immediately asked to park up despite what you are ordering just want a Sprite... Park up, medium fries on it own... Park up and you are lucky after the 20 minute wait if you actually get the food you ordered!
Mostly get a delivery always comes on time drivers always Friendly and politeThe food always comes hot and well packedVegetarian options: The vegan or vegetarian option
Ordered through just eat, item missing was told to contact just eat who only offer a refund, if you cant bag up an order properly then you shouldn't be working
Every time we order a delivery there’s something missing you really need to sort this out it’s not rocket science drinks last time 2 lots of fries this time SORT IT
Lovely place small and pleasant to take my grandson ? staff friendly. Not too big and
Food was fresh and hot, place was nice and clean,all
Absolutely appalling service, 3rd time in a row our order has been wrong with items missing, this time missed off a cheeseburger and received a burger with no patty in it, just 2 pieces of bread, who is checking the orders before they go out, its not hard, also if you fancy a mcflurry don't bother unless you want to drink it!!! rang the restaurant and told to contact just eat, come on guys its 2023 get your act together!!!!!
Utter rubbish to busy with Uber eats. Shocking service now 15 mins for a take
Good food but some times it takes a long timeBut really
Restaurantji Recommends
Terrible service, 3 times in a row we have ordered through just eat and the order has been wrong, the latest one sent a burger with no burger in it just bread, no cheeseburger and the mcflurries were soup consistency and inedible, absolutely rubbish obviously no one checking orders before sending and people need retraining, where is the management, get your act together!!!!!
Fast food. It's more like 20min waiting for all the uber delivered drivers! To get their orders first.
What an awful experience, actually I don’t think iv ever had a good one at this place to be honest, my husband and I just thought we would pop through the drive through for lunch, there was a big Que which is nothing unusual, there are two speakers to prefer from and the guy taking the orders clearly only liked using one of them, as we sat there ages and watched the Que next to us keep ordering and driving past us, in the end my husband got so mad that we just drove round to the window without even ordering, we told him we haven’t ordered as he didn’t even acknowledge us, all we got was a dopey sorry, the van behind us in the Que also never ordered and did the same as us, then we got told to wait in a bay for our food which we also waited another good 20 minutes for, worst McDonald’s iv been to.
Had my order delivered as ordered off the app when I rang McDonald and explained the some off my order was missing I got told to go down and get it. The lady on the phone was also quite rude towards me.
Food good as always grandson loves it.Very busy but did not have to wait too long. Only thing that spoiled it was a group of teenagers mucking about and swearing ? they were told to stop climbing on things but not told to stop all the F----ing no need to have to listen to that in a family place.