Call them to see about opening times when I got there the slide was shut because of staffing. Should have told me on the phone . Still had to pay full price
Pauline Eyre
Lovely atmosphere,friendly staff .needs a bit of up dated in toilets.
Sarah Salmon
Always clean, staff really friendly, love it!!!
Christian Cage
Very Poor Swimming instruction. Two of my children started swimming lessons here in February 2020, we are now in March 2022 and my sons progression is non existent. I watch every week from the side of the pool and spot errors and the teachers don't. My daughter has progressed, but not by the skill of the instructors, this is due to repetition of the same drills and lessons. So Much so they know what they will be doing from week to week and choose not to attend on weeks when they know the lessons are boring. Swimnow.co.uk and Swimuk.co.uk suggest a 2-3 year old can swim confidently after 30 minutes of lessons per week over a course of 8-12 month. The swim school here is affiliated with Swim Uk should be looked into as I question the teachers quality and qualifications. This pleasure has cost me to the tune of £1194.46. **Avoid Joining this Swim School**Side note, the Hygiene practices are poor, Staff wear outdoor footwear around the pool, Showering is not mandatory before the lesson, The changing rooms are disgusting and there is a constant smell of drains and urine around the pool area.
Faris Al-Askari
Good service, not bad for a public pool, slide is working!!
Sue Bartholomew
The temperature was very cold in the pool and the pool sides were very dirty. The whole place is tired looking and could do with refurbishment and a thorough clean
Toxic Master
Friendly, warm welcome. Also get in without any trouble, great relaxing atmosphere with great music playing.
Lynda Dunn
We enjoyed it but was disappointed that the slide and the wave machine were not working and were charged the same price as normal which I think is unfair
Valerie Chandler
Fab time but very cold in and out of the pool
Daria McCarthy
Decent pool, very family orientated with lots of open swim sessions. The wave machine is great fun and the flume too. The gym is old, worn and definitely not worth the extortionate membership. All the equipment is tattered and in serious need of an upgrade, don't waste your money! The price of the memberships definitely makes you reconsider wanting to get fit but they are still the cheapest around. Lots of hidden costs and their website isn't that transparent about the memberships, you have to do it all in person.
Restaurantji Recommends
john nemo
Clean and tidy, not too busy. Mini gym too with all the machines for a workout. Sauna was closed however. But had a good workout and swim
John Lakin
Good value leisure pool, for fun not lane swimming unless you use the online rota.
billyboy lovell
Staff are rude, give you a horrible dirty look and make you feel uncomfortable. First time coming to bexhill pool after waiting for it to reopen and didn't feel welcome at all. Disappointing
Hannah Stanbridge
Awful experience and appalling customer service. I rang the leisure centre an hour before turning up to ask if I had too book a place for my son and his friend to swim, I was told that we didn’t need to book and a new session was starting at 1pm and to get there early to queue to ensure we got in for 1pm. We turned up at 12:45pm and the queue was already half way round the entrance which was fine and expected, however, a member of staff comes out and advises they are at full capacity and they are unsure how long the wait will be! I advised that I called about this afternoon and what about the new session starting at 1pm? She said this wasn’t the case and I was advised wrong, I let it go as it wasn’t her fault and we queued for an hour and and 30 minutes. When it was our turn to go in I advised that I was going to pay for my 11 year old boys and come back in half hour, they advised that an adult has now got to escort them in l, which I wasn’t advised about prior! We got in and paid, I sat down and told the boys to go when I was advised that I had to go in the pool with the boys as they are under 16! I advised that I had phoned this morning and queued for an hour and 20 minutes and paid and not once was I told I had to go into the pool, I had no swim suit on me, the manager Josh advised it would be okay this time as I hadn’t been advised which I was grateful for. However 5 minutes later the manager Josh came stomping back at me and asked me ‘if I wanted to tell him the truth and tell him what actually happened’ I was shocked and asked him what he meant and he replied you paid for two children one adult, I advised that I paid £12 to get in, I don’t know how much the swim session is and that there wasn’t a price list so I assumed it was £12 for the two boys as I wasn’t told on reception when paying and wasn’t asked if I was going in, when I actually got to reception I asked to pay for my two boys and was not told I had to go in the pool! I advised the manager that I have never been called a liar and I am a 36 year old adult why would I lie over something so pointless. His reply ‘well I need to find out who is telling the truth’ are you joking me!! This was in front of my two boys and a pool full of customers. He obviously thinks he could try and intimidate me and talk to me like I’m stupid, even the other pool staff agreed his behaviour was awful. I get you might be having a bad day or whatever but drop me out! Don’t talk to paying customers or anyone in that manor and definitely don’t call paying customers liars!!I have been coming to bexhilll swim school for 6 years with my son but sadly cancelled my membership today due to the way we were treated. Awful experience!!
Mollie Shields
100% recomend its amazing whenever i go there the staff are so helpful and kind i never thought my local swimming pool would be so enjoyable for adults and for children PS: i love the slide
Call them to see about opening times when I got there the slide was shut because of staffing. Should have told me on the phone . Still had to pay full price
Lovely atmosphere,friendly staff .needs a bit of up dated in toilets.
Always clean, staff really friendly, love it!!!
Very Poor Swimming instruction. Two of my children started swimming lessons here in February 2020, we are now in March 2022 and my sons progression is non existent. I watch every week from the side of the pool and spot errors and the teachers don't. My daughter has progressed, but not by the skill of the instructors, this is due to repetition of the same drills and lessons. So Much so they know what they will be doing from week to week and choose not to attend on weeks when they know the lessons are boring. Swimnow.co.uk and Swimuk.co.uk suggest a 2-3 year old can swim confidently after 30 minutes of lessons per week over a course of 8-12 month. The swim school here is affiliated with Swim Uk should be looked into as I question the teachers quality and qualifications. This pleasure has cost me to the tune of £1194.46. **Avoid Joining this Swim School**Side note, the Hygiene practices are poor, Staff wear outdoor footwear around the pool, Showering is not mandatory before the lesson, The changing rooms are disgusting and there is a constant smell of drains and urine around the pool area.
Good service, not bad for a public pool, slide is working!!
The temperature was very cold in the pool and the pool sides were very dirty. The whole place is tired looking and could do with refurbishment and a thorough clean
Friendly, warm welcome. Also get in without any trouble, great relaxing atmosphere with great music playing.
We enjoyed it but was disappointed that the slide and the wave machine were not working and were charged the same price as normal which I think is unfair
Fab time but very cold in and out of the pool
Decent pool, very family orientated with lots of open swim sessions. The wave machine is great fun and the flume too. The gym is old, worn and definitely not worth the extortionate membership. All the equipment is tattered and in serious need of an upgrade, don't waste your money! The price of the memberships definitely makes you reconsider wanting to get fit but they are still the cheapest around. Lots of hidden costs and their website isn't that transparent about the memberships, you have to do it all in person.
Restaurantji Recommends
Clean and tidy, not too busy. Mini gym too with all the machines for a workout. Sauna was closed however. But had a good workout and swim
Good value leisure pool, for fun not lane swimming unless you use the online rota.
Staff are rude, give you a horrible dirty look and make you feel uncomfortable. First time coming to bexhill pool after waiting for it to reopen and didn't feel welcome at all. Disappointing
Awful experience and appalling customer service. I rang the leisure centre an hour before turning up to ask if I had too book a place for my son and his friend to swim, I was told that we didn’t need to book and a new session was starting at 1pm and to get there early to queue to ensure we got in for 1pm. We turned up at 12:45pm and the queue was already half way round the entrance which was fine and expected, however, a member of staff comes out and advises they are at full capacity and they are unsure how long the wait will be! I advised that I called about this afternoon and what about the new session starting at 1pm? She said this wasn’t the case and I was advised wrong, I let it go as it wasn’t her fault and we queued for an hour and and 30 minutes. When it was our turn to go in I advised that I was going to pay for my 11 year old boys and come back in half hour, they advised that an adult has now got to escort them in l, which I wasn’t advised about prior! We got in and paid, I sat down and told the boys to go when I was advised that I had to go in the pool with the boys as they are under 16! I advised that I had phoned this morning and queued for an hour and 20 minutes and paid and not once was I told I had to go into the pool, I had no swim suit on me, the manager Josh advised it would be okay this time as I hadn’t been advised which I was grateful for. However 5 minutes later the manager Josh came stomping back at me and asked me ‘if I wanted to tell him the truth and tell him what actually happened’ I was shocked and asked him what he meant and he replied you paid for two children one adult, I advised that I paid £12 to get in, I don’t know how much the swim session is and that there wasn’t a price list so I assumed it was £12 for the two boys as I wasn’t told on reception when paying and wasn’t asked if I was going in, when I actually got to reception I asked to pay for my two boys and was not told I had to go in the pool! I advised the manager that I have never been called a liar and I am a 36 year old adult why would I lie over something so pointless. His reply ‘well I need to find out who is telling the truth’ are you joking me!! This was in front of my two boys and a pool full of customers. He obviously thinks he could try and intimidate me and talk to me like I’m stupid, even the other pool staff agreed his behaviour was awful. I get you might be having a bad day or whatever but drop me out! Don’t talk to paying customers or anyone in that manor and definitely don’t call paying customers liars!!I have been coming to bexhilll swim school for 6 years with my son but sadly cancelled my membership today due to the way we were treated. Awful experience!!
100% recomend its amazing whenever i go there the staff are so helpful and kind i never thought my local swimming pool would be so enjoyable for adults and for children PS: i love the slide