I appreciate that they serve drinks in real glass cups! I enjoyed my decaf latte.
Justin Barnes
My partner has a dairy, soya and coconut allergy. We ordered coffee and they refused to give her oat milk free off charge as apparently soya is the ONLY allergen alternative. I can understand if oat milk is being ordered for taste preference but when ordered as the allergen alternative she can drink it is disgraceful to charge extra for something that is not her fault. Apparently this is company policy and cannot be overridden by anyone in-store. Very poor policy in my opinion, other vendors understand this issue and do not charge
Susan Billing
This cafe nero really needs a refurb it is very tired. Staff were OK but not a very good selection of food. Coffee was good.
Lina Al-fatlawi
I like coffee Nero, however, costumer service in Brighton opposite of Churchill square is bad. The table is dirty and I asked barista to clean it but he did not. Cake is not good. Overall, very bad experience.
Sh Al
Everything is amazing in that cafe. However, the service on some days, when there is only one barista, is not what is expected. Today, I stood in the queue to get my coffee for more than 20 minutes. The guy working there seems very overwhelmed and can't handle the job alone. Additionally, cleaning the tables also cannot be done with just one person in the cafe. So please consider hiring more people to get that job done.
Conall O'Shannon
Great friendly service.
Oliver Durose
They let dogs in, for which we are always very grateful! Long walks daily with a dog so we are frequently in bed of a drink and a snack - like many dog owners I expect. Well done. So few businesses do
lauren somers
Lovely staff, cute atmosphere, yummy coffee
MarkJamesEdgar
Not been to a cafe Nero for years but used to love the coffee there. Coffee still good but the place was filthy - I did not want to put my bag on the floor. Looks like it’s been neglected over a period of time, tables, windows, floors and some signage was filthy - yuk!
Nico Mayolas Sebastian
I went in to have my breakfast and I was served quickly and nicely. The ambient is the best part, since it's very calm and chill. It's not a big place and that makes it cozy, and the classical music playing in the bar just makes it even better, and it's what I liked the most. Felt really comfortable. Might come back.Vegetarian options: There where more than one vegan and vegetarian option, also for breakfast.
A bit flat on atmosphere...staff didn't listen properly to my order as she was too busy discussing her other job...had to correct her twice. Hot chocolate only warm....think we'll give Neros a miss in future
Kevin Calmiano
Stopped here for a hot chocolate. Great service.Staff are welcoming.
Bethany Jameson
Good coffee but over priced. Staff talking amongst themselves instead of engaging with customers waiting to be served/being served.
N M
Not a good experience. Bad staff & even worse coffee. Cakes/pastries old. Avoid.
N Maani
Not a good experience. Bad staff & even worse coffee. Cakes/pastries old. Avoid.
I appreciate that they serve drinks in real glass cups! I enjoyed my decaf latte.
My partner has a dairy, soya and coconut allergy. We ordered coffee and they refused to give her oat milk free off charge as apparently soya is the ONLY allergen alternative. I can understand if oat milk is being ordered for taste preference but when ordered as the allergen alternative she can drink it is disgraceful to charge extra for something that is not her fault. Apparently this is company policy and cannot be overridden by anyone in-store. Very poor policy in my opinion, other vendors understand this issue and do not charge
This cafe nero really needs a refurb it is very tired. Staff were OK but not a very good selection of food. Coffee was good.
I like coffee Nero, however, costumer service in Brighton opposite of Churchill square is bad. The table is dirty and I asked barista to clean it but he did not. Cake is not good. Overall, very bad experience.
Everything is amazing in that cafe. However, the service on some days, when there is only one barista, is not what is expected. Today, I stood in the queue to get my coffee for more than 20 minutes. The guy working there seems very overwhelmed and can't handle the job alone. Additionally, cleaning the tables also cannot be done with just one person in the cafe. So please consider hiring more people to get that job done.
Great friendly service.
They let dogs in, for which we are always very grateful! Long walks daily with a dog so we are frequently in bed of a drink and a snack - like many dog owners I expect. Well done. So few businesses do
Lovely staff, cute atmosphere, yummy coffee
Not been to a cafe Nero for years but used to love the coffee there. Coffee still good but the place was filthy - I did not want to put my bag on the floor. Looks like it’s been neglected over a period of time, tables, windows, floors and some signage was filthy - yuk!
I went in to have my breakfast and I was served quickly and nicely. The ambient is the best part, since it's very calm and chill. It's not a big place and that makes it cozy, and the classical music playing in the bar just makes it even better, and it's what I liked the most. Felt really comfortable. Might come back.Vegetarian options: There where more than one vegan and vegetarian option, also for breakfast.
Restaurantji Recommends
A bit flat on atmosphere...staff didn't listen properly to my order as she was too busy discussing her other job...had to correct her twice. Hot chocolate only warm....think we'll give Neros a miss in future
Stopped here for a hot chocolate. Great service.Staff are welcoming.
Good coffee but over priced. Staff talking amongst themselves instead of engaging with customers waiting to be served/being served.
Not a good experience. Bad staff & even worse coffee. Cakes/pastries old. Avoid.
Not a good experience. Bad staff & even worse coffee. Cakes/pastries old. Avoid.