We ordered a take away pizza and dough balls through Just Eat and it was a Saturday lunch. It was the worse pizza I’ve had it was cold and over cooked hardly any topping. The dough balls were the tiniest bits of bread also cold and came with a pot of what I can only describe as a pot of butter with a hint of garlic. We paid £16 which included delivery and service charge the pizza was an 8 inch and not worth even £5. It was the worse pizza I’ve had. Not cut, hard crust and base never order from there again. And when we complained pizza express offered £6 off our next order ( why would we when they are rubbish)
U2672CXmichaell
Worst pizza I ever had in my life cold burnt hard hardly any topping no care put into it whatsoever hacked at not cut. Everything was cold I was told originally twelve quid it ended up sixteen with service charge delivery charge disgusting will not ever order from here again not worth a fiver I’m horrified
Jebstar83
Myself and family always enjoy our experience at pizza express, food and service was amazing as always and can't wait to visit again soon.
Sophia Mann
Came here with my boyfriend on a Wednesday night last week, food was brilliant, super delicious! Service was very fast and the man serving us was very kind and attentive, in-fact all of the staff seemed very friendly and welcoming. Dessert as well was really good, we had the brownie and the ‘dough ball snowballs.’ Overall a very good experience, atmosphere was good but quite quiet (although fair enough for a Wednesday night.) Sorted the majority of the bill with our Tesco club card vouchers without any issues which I was pleased about!
P3143VOstephenb
Ordered 2 pizza’s and a side, all turned up cold. Only took delivery guy 5 minutes to deliver ( tracked on the app ) so they left the shop cold ( been sat in shop over 30 minutes, again could see this in the tracking app ) Complained to customer services, after a few email responses got offered one free meal, but we had to eat in the restaurant to claim. I ordered a delivery with 2 mains and a side, should have been offered vouchers for the equivalent. Very poor customer service.
Mihaita Chiper
Definitely the best pizza in town. If you didn't try rocket on pizza , you must ! ?
Clifford E E
Great food served by an extremely helpful and friendly waitress but oh why do they spoil a piping hot pizza by serving it On an Icy cold plate. They should know better than that.
RGrace4567
We love pizza express and whilst visiting our great aunt we popped into the Eastbourne restaurant and we were all very expressed with the restaurant manager Brandan. Our young child accidentally dropped his food all over the floor and without any bother or hesitation brandan came over and cleared it up himself and made my little one smile which is rare for a stranger to do! It’s the little things that you remember when you eat out these days and a service like this really makes you want to go back, generally a really kind worker so thank you. Food was amazing as always and the restaurant itself was very clean with a lovely welcoming atmosphere. We will visit again during our next visit in the NY. :)
Hannah Jane
We specifically went here as its one of the few places with good gluten free options. We had our vouchers ready but turns out they had no gluten free doughballs or pizza bases. Or a lot of other things either...We had a 33% off pizza voucher which kf course was useless since we couldn't order pizza. Paid for some mediocre pasta, tried to ask our server for a discount and she couldn't under stand a word we said. We had a free dessert voucher but at this stage we were too afraid to ask if there was any if the GF desserts available. Abysmal experience all round and really disappointed.
Tia Barber
Where very rude to us and quite sarcastic, food was how pizza express food always is which is delicious but staff were not polite at all and kept glaring at us whilst we were eating.
What wonderful members of staff, Brandon was so friendly and helpful and the chef accommodated our fussy family. Will come back to Eastbourne again just for the pizza and hospitality ? ?
Laura Brook
Had the best birthday meal. All staff were super friendly and food was delicious!
Andy Colwell
Always have a great pizza in Eastbourne branch. Absolutely delicious dessert. Excellent customer service from Helena.
nathan thorpe
I cane here today for lunch/ dinner the food was fantastic the service was great all the food I had was fantastic every time I come to this location the staff are always friendly the restaurant is always clean and tidy this Is my favourite pizza express location in Eastbourne and I will definitely come back to this pizza express location
Darren Birch
We ordered take-away for collection. Unfortunately our meal got lost/mixed up with someone else’s however, the staff dealt with it in a professional and kind manner. We even had a complimentary dessert, which was delicious as always, while we waited a short while for the order to be cooked again. The pizza was fabulous and we enjoyed our meal. We are very grateful for what the staff did for us.
We ordered a take away pizza and dough balls through Just Eat and it was a Saturday lunch. It was the worse pizza I’ve had it was cold and over cooked hardly any topping. The dough balls were the tiniest bits of bread also cold and came with a pot of what I can only describe as a pot of butter with a hint of garlic. We paid £16 which included delivery and service charge the pizza was an 8 inch and not worth even £5. It was the worse pizza I’ve had. Not cut, hard crust and base never order from there again. And when we complained pizza express offered £6 off our next order ( why would we when they are rubbish)
Worst pizza I ever had in my life cold burnt hard hardly any topping no care put into it whatsoever hacked at not cut. Everything was cold I was told originally twelve quid it ended up sixteen with service charge delivery charge disgusting will not ever order from here again not worth a fiver I’m horrified
Myself and family always enjoy our experience at pizza express, food and service was amazing as always and can't wait to visit again soon.
Came here with my boyfriend on a Wednesday night last week, food was brilliant, super delicious! Service was very fast and the man serving us was very kind and attentive, in-fact all of the staff seemed very friendly and welcoming. Dessert as well was really good, we had the brownie and the ‘dough ball snowballs.’ Overall a very good experience, atmosphere was good but quite quiet (although fair enough for a Wednesday night.) Sorted the majority of the bill with our Tesco club card vouchers without any issues which I was pleased about!
Ordered 2 pizza’s and a side, all turned up cold. Only took delivery guy 5 minutes to deliver ( tracked on the app ) so they left the shop cold ( been sat in shop over 30 minutes, again could see this in the tracking app ) Complained to customer services, after a few email responses got offered one free meal, but we had to eat in the restaurant to claim. I ordered a delivery with 2 mains and a side, should have been offered vouchers for the equivalent. Very poor customer service.
Definitely the best pizza in town. If you didn't try rocket on pizza , you must ! ?
Great food served by an extremely helpful and friendly waitress but oh why do they spoil a piping hot pizza by serving it On an Icy cold plate. They should know better than that.
We love pizza express and whilst visiting our great aunt we popped into the Eastbourne restaurant and we were all very expressed with the restaurant manager Brandan. Our young child accidentally dropped his food all over the floor and without any bother or hesitation brandan came over and cleared it up himself and made my little one smile which is rare for a stranger to do! It’s the little things that you remember when you eat out these days and a service like this really makes you want to go back, generally a really kind worker so thank you. Food was amazing as always and the restaurant itself was very clean with a lovely welcoming atmosphere. We will visit again during our next visit in the NY. :)
We specifically went here as its one of the few places with good gluten free options. We had our vouchers ready but turns out they had no gluten free doughballs or pizza bases. Or a lot of other things either...We had a 33% off pizza voucher which kf course was useless since we couldn't order pizza. Paid for some mediocre pasta, tried to ask our server for a discount and she couldn't under stand a word we said. We had a free dessert voucher but at this stage we were too afraid to ask if there was any if the GF desserts available. Abysmal experience all round and really disappointed.
Where very rude to us and quite sarcastic, food was how pizza express food always is which is delicious but staff were not polite at all and kept glaring at us whilst we were eating.
Restaurantji Recommends
What wonderful members of staff, Brandon was so friendly and helpful and the chef accommodated our fussy family. Will come back to Eastbourne again just for the pizza and hospitality ? ?
Had the best birthday meal. All staff were super friendly and food was delicious!
Always have a great pizza in Eastbourne branch. Absolutely delicious dessert. Excellent customer service from Helena.
I cane here today for lunch/ dinner the food was fantastic the service was great all the food I had was fantastic every time I come to this location the staff are always friendly the restaurant is always clean and tidy this Is my favourite pizza express location in Eastbourne and I will definitely come back to this pizza express location
We ordered take-away for collection. Unfortunately our meal got lost/mixed up with someone else’s however, the staff dealt with it in a professional and kind manner. We even had a complimentary dessert, which was delicious as always, while we waited a short while for the order to be cooked again. The pizza was fabulous and we enjoyed our meal. We are very grateful for what the staff did for us.